Overview Of UCE1IVRSES00
The Huawei UCE1IVRSES00 license enables interactive voice response (IVR) services for Huawei’s Unified Communication systems, allowing for automated voice menus, call routing, and efficient customer service operations.
UCE1IVRSES00 Features
Feature |
Description |
Automated Call Routing |
Directs calls to appropriate departments using pre-set voice prompts. |
Customizable Menus |
Allows for creating custom IVR menus based on enterprise needs. |
Multi-Language Support |
Supports multiple languages for global enterprises. |
Call Recording |
Records calls handled via IVR for quality assurance and audits. |
Integration Ready |
Seamlessly integrates with other Unified Communication services. |
Scalability |
Scalable to support high volumes of calls in enterprise environments. |
Real-Time Monitoring |
Monitors call traffic and IVR performance in real-time. |
Encryption |
Secures voice interactions through encrypted communication. |
Reporting Tools |
Generates reports on call handling, IVR usage, and customer interactions. |
Role-Based Access |
Provides role-based access for managing IVR settings and configurations. |
High Availability |
Ensures 99.99% uptime for continuous operation of IVR systems. |
Recommended Products for Huawei UCE1IVRSES00
Category |
Part Number |
Description |
Router |
Enterprise router for high-volume IVR traffic handling. |
|
Router |
High-performance router for Unified Communication systems. |
|
Switch |
Reliable switch for handling IVR traffic in large enterprises. |
|
Switch |
High-performance switch for Unified Communication systems. |
|
Power Supply |
Reliable power supply for continuous IVR services. |
Specification Of UCE1IVRSES00
UCE1IVRSES00 Datasheet
Specification |
Details |
IVR Capacity | Supports up to 1,000 concurrent IVR sessions. |
Encryption | End-to-end encryption for secure voice communication through IVR. |
Call Recording | Allows for call recording through IVR systems for quality assurance. |
Multi-Device Support | Compatible with smartphones, desktops, and VoIP systems. |
Compliance | Meets industry standards for secure voice data storage and handling. |
Operating Temperature | 0°C to 45°C |
Power Consumption | 75W (typical) |
Scalability | Scalable to support high volumes of IVR traffic. |
License Management | Flexible licensing options for IVR services. |
Real-Time Monitoring | Monitors IVR system performance and call traffic in real-time. |
Redundancy | Built-in redundancy for continuous IVR operation. |
Backup Support | Supports secure backup of call recordings and IVR configurations. |
Role-Based Access | Provides role-based access controls for IVR management. |
Customizable Policies | Allows customization of IVR menus and call handling policies. |
Reporting Tools | Generates detailed reports on IVR usage for audits and customer service analysis. |
Backup Power | Compatible with UPS for continuous IVR operation during power failures. |
Real-Time Alerts | Provides real-time alerts for IVR system performance and call handling issues. |
Energy Efficiency | Optimized for low power consumption during high-volume IVR sessions. |
Security | Multi-layer security features for protecting IVR communication. |
User Management | Role-based user management for IVR systems. |
3-year limited warranty. | |
Compliance | Complies with GDPR and other industry standards for secure voice communication. |