United States
| Name: |
J9698AAE |
| Description: | HP MSM720 Premium E-LTU |
| Rating: |
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Added to cart 24 times recently |
| Availability: |
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| Warranty: |
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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J9698AAE Overview
J9698AAE is a state-of-the-art wireless access point offering robust dual-band connectivity on 2.4GHz and 5GHz frequencies with Wi‑Fi 6 support. Designed to deliver data speeds of up to 2.5Gbps, this device features advanced technologies such as MU‑MIMO and beamforming, making it ideal for environments that demand reliable, high-speed connectivity.
Engineered for versatile indoor deployment, J9698AAE supports ceiling mount installations and is optimized for use with PoE power supplies. Its omnidirectional antenna with a 5dBi gain covers areas up to 2000 square feet, ensuring efficient performance in medium to large offices, homes, and other high-density wireless environments.
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J9698AAE Specifications
| Product Type | Wireless Product |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps |
| Max Range | 100 meters |
| Coverage Area | 2000 square feet |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | 5dBi |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount |
| Power Supply | PoE |
| Mesh Networking | Yes |
| Ethernet Port | 2x Gigabit |
| Max Number Of Devices Supported | 128 |
| Protocols Supported | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management |
| Security Features | WPA2 / WPA3 / 802.1X |
| Compliance | FCC / CE / RoHS |
| Processor | Quad-core 1.2 GHz |
| Memory | 1GB |
| Outdoor Use | No |
| Product Name | J9698AAE High-Performance Access Point |
| Height | 1.5 inches |
| Width | 8 inches |
| Depth | 8 inches |
| Weight | 1.2 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Product Type | Wireless Product | Wireless Product | Wireless Product | Wireless Product | Wireless Product |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 5 |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps | 1Gbps | 2.5Gbps | 2.5Gbps | 1Gbps |
| Max Range | 100 meters | 100 meters | 100 meters | 150 meters | N/A |
| Coverage Area | 2000 square feet | 1000 square feet | 1500 sq ft | N/A | N/A |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Mounting Options | Ceiling Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount | Ceiling Mount / Wall Mount |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Mesh Networking | Yes | No | No | No | No |
| Ethernet Port | 2x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Max Number of Devices Supported | 128 | 128 | 64 | N/A | N/A |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac, Ethernet |
| Management Features | Cloud Management | Cloud Management / SNMP | Cloud Management / On-Premises | Cloud Management | Cloud Management / On-Premises / SNMP |
| Security Features | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Processor | Quad-core 1.2 GHz | ARM Cortex-A9 1.2GHz | Quad-Core 1.2GHz | N/A | N/A |
| Memory | 1GB | 512MB | 512MB | N/A | N/A |
| Outdoor Use | No | No | No | Yes | No |
| Product Name | J9698AAE High-Performance Access Point | JY712A Wireless Access Point | JZ167A Wireless Access Point | AIR-AP1042-EK9-5 | AIR-LAP1131AG-S-K9 |
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