WorldwideRenew Smartnet
Is Your Cisco SmartNet Expiring Soon?
Cut renewal costs without losing entitlement. We re-price your contracts before the expiry date.
Cisco SmartNet Renewal Pricing, Up To 70% Off GPL
Official Cisco SmartNet and Smart Net Total Care contracts. Same Cisco TAC, same hardware SLAs, better pricing.
Global TAC and RMA
Quotes in 4 Hours
Full Cisco Entitlement
No Downgrade Guarantee
How Can We Help With Your Cisco SmartNet?
Same Cisco TAC. Same hardware replacement. Same entitlement. Just smarter pricing.
Check Smartnet Pricing
Not Sure What SmartNet Should Really Cost?
We price your exact hardware models and chosen SLA against current Cisco GPL.
Compare SmartNet
Evaluating Cisco SmartNet vs Third-Party Support?
Compare SmartNet, SNTC and third-party maintenance on price, SLA and entitlement.
Transfer SmartNet
Moving SmartNet to a New Provider?
Move providers with no coverage gap. Cisco entitlement, SLA and RMA support stay intact.
Send Us Your Serial List, We'll Price It
PDF, CSV or Excel. Any length. Priced against current Cisco GPL within 4 hours.
Upload Your ListCisco SmartNet Coverage Levels Explained
Every Cisco SmartNet service level, with its contract PID, response time and replacement SLA in plain English.
Cisco 8x5xNBD (Contract PID CON-SNT)
Cisco TAC 24x7 with next-business-day advance replacement, Monday to Friday. Ideal for small offices and non-critical infrastructure.
Get Quote For Cisco 8x5xNBD
Cisco 8x5x4 (Contract PID CON-SNTE)
Cisco TAC 24x7 with four-hour advance replacement during business hours, for offices needing faster daytime response.
Get Quote For Cisco 8x5x4
Cisco 24x7x2 (Contract PID CON-S2P)
Cisco TAC 24x7 with two-hour advance replacement, the fastest parts SLA without onsite dispatch.
Get Quote For Cisco 24x7x2
Cisco 8x7xNCD (Contract PID CON-SNC)
Cisco TAC 24x7 with next-calendar-day replacement, including weekends and Cisco-observed holidays.
Get Quote For Cisco 8x7xNCD
Cisco 24x7x4 (Contract PID CON-SNTP)
Cisco TAC 24x7 with four-hour advance replacement around the clock, for core routing, switching and firewalls
Get Quote For Cisco 24x7x4
Cisco 24x7x4OS (Onsite) (Contract PID CON-OSP)
Onsite Cisco engineer within four hours, 24x7, with parts and labour for high-estates.
Get Quote For Cisco 24x7x4OS
Cisco 8x5xNBD Onsite (Contract PID CON-OS)
Cisco TAC 24x7 with a field engineer onsite the next business day, parts and labour included.
Get Quote For Cisco 8x5xNBD Onsite
Cisco 8x5x4 Onsite (Contract PID CON-OSE)
Cisco TAC 24x7 with a four business-hour onsite engineer response for branch and campus sites.
Get Quote For Cisco 8x5x4 Onsite
Cisco 8x7xNCD Onsite (Contract PID CON-SNCO)
Next-calendar-day onsite engineer including weekends, for remote sites with no local technical staff.
Get Quote For Cisco 8x7xNCD Onsite
Cisco Software Support (No RMA) (Contract PID CON-SW)
Cisco TAC access, OS updates and bug fixes without hardware replacement. Suits virtual appliances and spared estates.
Get Quote For Cisco Software Support
Cisco Software Support Service (SWSS) (Contract PID CON-ECMU)
Support with upgrade rights for application software, security and collaboration licences. Ordered separately from hardware SmartNet.
Get Quote For Cisco Software Support Service (SWSS)
Cisco DNA Subscription Support (Contract PID CON-SSTCM)
Solution Support attached to Cisco DNA and Networking subscriptions on Catalyst 9000, Advantage or Essentials.
Get Quote For Cisco DNA Subscription SupportSmartNet, Smart Net Total Care and Third-Party Support
Cisco renamed SmartNet to Smart Net Total Care. Here is what actually differs, and where third-party maintenance genuinely fits.
| Features | Cisco SmartNet / SNTC | Third-Party Maintenance |
|---|---|---|
| Cisco TAC access | Direct, 24x7, all severity levels | Vendor engineers, no Cisco TAC |
| Software and IOS updates | Full entitlement | Not included |
| Hardware replacement | Cisco advance replacement | Vendor-held spares |
| Security patches | Included | Not available |
| End-of-life devices | Ends at Last Day of Support | Often continues past LDoS |
| Typical cost | Higher list, discountable | Lower, with trade-offs |
| Best for | Production and business-critical | Aging, non-critical, post-LDoS |
SNTC adds an inventory portal and automated contract visibility on top of standard SmartNet entitlement. The underlying support is identical.
Why Businesses Choose ORM Systems for Cisco SmartNet
Official Coverage
Genuine Cisco contracts registered to your serials, with identical entitlement and support benefits.
Global TAC Access
Direct Cisco TAC in every region, with contractually defined hardware replacement SLAs and RMA handling.
No Downgrade Risk
Your coverage level, response time and contract terms carry over unchanged at renewal, with no support changes.
Clear Pricing
Line-by-line quotes against Cisco GPL, with no hidden fees or renewal surprises, for clear and transparent pricing.
Decode Your Cisco Contract PID
Paste any CON line from a Cisco quote or contract. We'll tell you exactly what it covers.
Most search Cisco contract PID
| PID | Service level | What you get |
|---|---|---|
| PIDCON-SNT | Service levelSNTC 8x5xNBD | What you get24x7 TAC, next-business-day parts |
| PIDCON-SNTE | Service levelSNTC 8x5x4 | What you get24x7 TAC, four-hour parts in business hours |
| PIDCON-SNTP | Service levelSNTC 24x7x4 | What you get24x7 TAC, four-hour parts around the clock |
| PIDCON-S2P | Service levelSNTC 24x7x2 | What you get24x7 TAC, two-hour parts |
| PIDCON-SNC | Service levelSNTC 8x7xNCD | What you get24x7 TAC, next-calendar-day parts |
| PIDCON-OSP | Service levelSNTC 24x7x4 Onsite | What you getFour-hour onsite engineer, 24x7 |
| PIDCON-SW | Service levelSNTC No RMA | What you getTAC and software only, no parts |
| PIDCON-ECMU | Service levelSWSS Upgrades | What you getApplication software support with upgrades |
| PID | Cisco SmartNet / SNTC | Third-Party Maintenance |
|---|---|---|
| CON-SNT | Direct, 24x7, all severity levels | Vendor engineers, no Cisco TAC |
| CON-SNTE | Full entitlement | Not included |
| CON-SNTP | Cisco advance replacement | Vendor-held spares |
| CON-S2P | Included | Not available |
| CON-SNC | Ends at Last Day of Support | Often continues past LDoS |
| CON-SW | Higher list, discountable | Lower, with trade-offs |
| CON-ECMU | Production and business-critical | Aging, non-critical, post-LDoS |
Trusted by Enterprises for Cisco SmartNet Renewals
15+
Years managing Cisco SmartNet renewals across enterprise IT environments.
5k +
SmartNet contracts renewed across network, security, and data center infrastructure.
98 %
On-time SmartNet renewals with no entitlement loss or SLA downgrades.
50+
Global enterprise clients including MSPs, VARs, and procurement teams.
*Supporting SmartNet renewals across North America, EMEA, and APAC.
Cisco SmartNet Pricing Explained
How SmartNet cost is structured across hardware types and SLA levels.
What Impacts Cisco SmartNet Pricing
Device Type and Hardware Model
Higher-tier Cisco hardware and mission-critical devices carry higher SmartNet support and maintenance costs due to increased replacement value and SLA requirements.
Selected SmartNet Coverage Level (SLA)
Faster response times such as Cisco 24x7x4 or 24x7x2 advanced hardware replacement increase overall SmartNet contract pricing.
Contract Term and Renewal Structure
Multi-year Cisco contracts reduce annual SmartNet cost through amortised pricing, while lapsed renewals add back-fees and reinstatement charges to the total.
Deployment Region and Logistics
Depot locations and regional coverage zones affect both SmartNet contract pricing and how fast replacement hardware can physically reach your site.
Typical Cisco SmartNet Pricing by Device Type
Access Switch (Cisco 8x5xNBD)
Typical annual Cisco SmartNet cost: $800 – $1,800
Entry-level SmartNet pricing on next-business-day support for access switches typically ranges from around $800 to $1,800 per year, depending on model family and coverage.
Core Switch or Router (Cisco 24x7x4)
Typical annual Cisco SmartNet cost: $2,800 – $6,000
Mid-tier SmartNet coverage with 24/7 four-hour advanced hardware replacement support usually falls in this range for core switching and routing hardware.
Firewall or Data Center Device (Cisco 24x7x2)
Typical annual Cisco SmartNet cost: $5,000 – $11,000+
High-availability SmartNet support with 2 hour hardware replacement on firewalls and data center devices ranges above $5,000 and can exceed $10,000 for larger platforms annually
SmartNet Expired or Device at End of Life?
Lapsed contracts and devices approaching Last Day of Support both need handling before the renewal cycle, and both cost more the longer they wait.
SmartNet Expired or Lapsed
Cisco applies back-fees for the uncovered period and a reinstatement charge. We quantify the exposure first, then reinstate with your original SLA.
Never Lapse Again
While lapsed you have no TAC, no RMA and no security updates. We track every end date and flag renewals ninety days out, helping you avoid coverage gaps.
Cisco End of Life and LDoS
SmartNet cannot be renewed past a device's Last Day of Support. Send your serial list and we flag every device at or near LDoS, helping you plan renewals in time.
Support Past Last Day of Support
Cisco support ends at LDoS. The remaining routes are third-party maintenance or a refresh, and we price both alongside continued coverage.
Frequently asked questions
Clear answers on Cisco SmartNet coverage, pricing, renewals and transfers, so you can make a decision with confidence.
Cisco SmartNet Pricing and Coverage Help
Talk to a Cisco specialist about your estate, compare SLA levels, and get accurate pricing aligned to your renewal date.
Talk To Our Specialist
What is Cisco SmartNet?
Cisco's official hardware and software support contract. It provides Cisco TAC access, advance hardware replacement, IOS updates and security patches for registered devices.
Is SmartNet the same as Smart Net Total Care?
Yes. Cisco renamed SmartNet to Smart Net Total Care. SNTC adds an inventory portal and contract visibility on top of identical support entitlement.
What does Cisco SmartNet cover?
TAC support at all severity levels, advance hardware replacement to your chosen SLA, IOS and software updates, and access to Cisco security advisories.
Do I need SmartNet on every device?
Coverage is per serial number, so each device needs its own line. We can co-terminate them onto a single contract and renewal date.
Can I download Cisco software without SmartNet?
Only maintenance releases addressing critical security vulnerabilities. Feature updates, major upgrades and firmware require active SmartNet or SNTC entitlement.
Is SmartNet mandatory?
Not contractually. But without it you lose Cisco TAC access, hardware RMA rights, IOS updates and access to security patches for known vulnerabilities.
How is Cisco SmartNet pricing calculated, and why is yours lower than Cisco direct?
Pricing is based on hardware model, coverage level, contract term and region. We optimise the commercial structure and procurement route without changing entitlement.
How do I check my current SmartNet status?
Send us your serial numbers or contract number. We return coverage status, entitlement level and contract end date, usually within four business hours.
Can I buy SmartNet without buying hardware from you?
Yes. SmartNet attaches to eligible devices you already own. We validate serials and register the contract without any hardware purchase.
Can I transfer SmartNet to a new provider?
Yes. Coverage transfers with the serial number. Entitlement, SLA level and RMA rights stay intact, with no gap during the handover.
What happens at renewal?
We review current entitlement, validate the installed base, confirm the right SLA, and quote with no downgrade in coverage or response time.
Get the Right Cisco SmartNet Coverage at the Right Price
Send your device list, serials or existing contract. We handle the rest. Official Cisco coverage, priced properly, quoted in four hours.
