Q
What are the benefits of using a Synology-branded hard drive or SSD?
A
Synology-branded drives are optimized for DiskStation Manager, rigorously tested for compatibility, deliver consistent I/O performance, feature extended endurance ratings, and include a dedicated RMA process for streamlined support.
Q
Which Synology hard drives and SSDs are compatible with my NAS model?
A
Consult Synology’s official Compatibility List by selecting your NAS model to view validated HDD/SSD models and firmware versions, ensuring full support for performance, caching, and data integrity.
Q
How do I install a Synology SSD cache on my NAS?
A
Open Storage Manager, navigate to SSD Cache, select Create, choose SSD slots, configure read-only or read–write mode, set cache size, and apply—your NAS will automatically optimize frequently accessed data.
Q
What is the recommended RAID configuration for Synology HDDs and SSDs?
A
Choose RAID types based on your performance and redundancy needs: RAID 1 or SHR for mirroring, RAID 5/6 for balanced capacity and fault tolerance, and RAID 10 for high IOPS with data protection.
Q
How can I monitor the health of my Synology hard drives or SSDs?
A
Use Storage Manager’s Health Info tab to view SMART attributes, temperature, wear level, and run manual or scheduled extended S.M.A.R.T. tests to proactively detect potential failures.
Q
What is the difference between Synology SATA SSDs and NVMe SSDs?
A
SATA SSDs fit 2.5″ bays for general storage or caching; NVMe SSDs install in M.2 slots to deliver significantly higher sequential throughput and lower latency, ideal for heavy workloads and virtualization.
Q
How do I update firmware on a Synology hard drive or SSD?
A
Go to Control Panel > Update & Restore > Drive Firmware Update, click Check, and follow prompts. Firmware updates deliver stability improvements and compatibility enhancements for DiskStation Manager.
Q
What endurance rating should I look for in Synology SSDs?
A
Select SSDs with at least 0.3 DWPD (Drive Writes Per Day) for typical home or small business use, and 1.0+ DWPD for heavy-write applications such as virtualization and database caching.
Q
Can I mix Synology HDDs and third-party SSDs in the same NAS?
A
Mixing is technically possible but unsupported. To ensure maximum reliability, performance, and warranty coverage, Synology recommends using validated drives listed in the official Compatibility List.
Q
How can I maximize performance with Synology SSD caching?
A
Allocate dedicated SSD slots for read-write cache, size the cache at 10–20% of total data volume, enable adaptive fetch, and monitor cache hit rates to fine-tune for your workload.
Q
What warranty coverage do Synology HDDs and SSDs include?
A
Synology provides a 5-year limited warranty on branded HDDs and SSDs, covering manufacturing defects and performance failures when operated under recommended environmental conditions.
Q
How do I replace a failing Synology hard drive or SSD in RAID?
A
In Storage Manager, identify the degraded drive, power down if hot-swap is unsupported, replace with an identical or larger drive, then initiate Repair to rebuild the RAID array automatically.
Q
What file systems are supported on Synology hard drives and SSDs?
A
Synology supports ext4, Btrfs, and FAT32/NTFS for external volumes. Btrfs is recommended for internal volumes for its snapshot, self-healing, and quota features.
Q
How does Synology’s Data Scrubbing work on HDDs/SSDs?
A
Data Scrubbing periodically scans RAID volumes to verify data integrity and automatically repair corrupted blocks using parity information, reducing the risk of silent data degradation.
Q
Can I use Synology SSDs in a non-Synology device?
A
Yes, Synology SSDs adhere to industry SATA/NVMe standards. However, performance tuning and warranty RMA services are optimized when used within Synology NAS environments.
Q
What is the expected lifespan of a Synology SSD under typical NAS workloads?
A
With a 0.3–1.0 DWPD rating, Synology SSDs typically last 5–7 years under standard NAS read/write patterns. Monitor wear level and plan replacements when endurance exceeds 80%.