U29SAGENTS01 Price | U29SAGENTS01 Datasheet

Overview Of U29SAGENTS01

The Huawei U29SAGENTS01 license is designed to enhance agent productivity and streamline communication workflows in contact centers. It supports multiple communication channels and advanced routing features, ensuring optimal resource allocation and faster response times for customer queries.

U29SAGENTS01 Features

Feature	Description
Multi-Channel Support	Supports voice, email, chat, and social media channels.
Advanced Routing	Intelligent call routing to the most appropriate agent.
Agent Monitoring	Real-time monitoring and reporting tools for agent performance.
Secure Communication	End-to-end encrypted communication for secure data transmission.
Integration	Integrates with CRM systems for seamless customer interactions.
Role-Based Access	Customizable role-based access for agents and supervisors.
Call Recording	Supports call recording for quality assurance and compliance.
High Availability	Designed for continuous operation with minimal downtime.
Customizable Queues	Allows customization of call queues based on priority and agent availability.
Multi-Device Support	Allows agents to manage tasks from desktops, tablets, and smartphones.
Reporting Tools	Provides detailed reports on agent performance and customer interactions.

Recommended Products for Huawei U29SAGENTS01

Category	Part Number	Description
Router	Huawei AR2240	High-performance router for large contact centers.
Router	Huawei AR2204-27GE	Scalable router with advanced data routing capabilities.
Switch	Huawei S5700-28C-HI-24S	Enterprise switch with multi-layer security and high throughput.
Switch	Huawei S5720S-52P-LI-AC	Flexible switch designed for managing contact center traffic.
Power Supply	Huawei PWR-7201-AC	Reliable power supply for maintaining contact center operations.

Specification Of U29SAGENTS01

U29SAGENTS01 Datasheet

Specification	Details
Agent Capacity	Supports up to 1,000 agents.
Communication Channels	Voice, email, chat, and social media.
Call Recording Capacity	Supports up to 100,000 hours of call recordings.
Encryption	Provides end-to-end encryption for all communication channels.
Operating Temperature	0°C to 45°C
Power Consumption	75W (typical)
Scalability	Easily scales to support additional agents and communication channels.
Integration	Seamless integration with existing CRM systems.
License Management	Flexible license management for agents and supervisors.
Customizable Queues	Allows for customization of call queues and agent availability.
Redundancy	Built-in redundancy for uninterrupted agent operations.
Reporting Tools	Provides detailed reports on agent performance and customer interactions.
Monitoring	Real-time monitoring of agent performance and system health.
Compliance	Compliant with GDPR and other data protection regulations.
Backup Power	Supports UPS for uninterrupted agent operations.
Multi-Device Support	Supports agents on desktops, tablets, and smartphones.
High Availability	99.99% uptime guaranteed through redundancy and failover systems.
Backup Storage	Supports backup storage systems for call recordings.
Customizable Policies	Allows customization of call routing and agent policies.
Energy Efficiency	Optimized for low power consumption during high call volumes.
3-year limited warranty.
Real-Time Monitoring	Provides real-time alerts and performance insights.
Compliance	Meets industry standards for secure communication and data handling.
Reporting Tools	Detailed reports on agent and system performance.

Technical Support

ORM Systems offers reliable and scalable renowned products that allow seamless expansion to performance and adaptability to network enterprises. Our professional team of highly skilled engineers provides 360 technical support to help you with presale and after-sales journeys to enable customers with features and capabilities of the products.

We strive to deliver a seamless experience that guarantees complete satisfaction along with guidance and support in service settings to promptly resolve issues.