UA2SCTIASL00 Price | UA2SCTIASL00 Datasheet

Overview Of UA2SCTIASL00

The Huawei UA2SCTIASL00 license provides advanced automated call distribution and routing capabilities, optimizing communication between contact center agents and customers. It supports intelligent call routing, skill-based agent assignment, and real-time monitoring for enhanced customer service.

UA2SCTIASL00 Features

Feature	Description
Intelligent Call Routing	Automatically routes calls based on agent skills and availability.
Real-Time Monitoring	Provides real-time monitoring of agent performance and call traffic.
Skill-Based Assignment	Matches customers with the most qualified agents.
Multi-Channel Support	Manages multiple communication channels (voice, chat, email).
API Integration	Integrates with third-party CRM and communication platforms.
Reporting and Analytics	Provides detailed reports on contact center performance.
Secure Communication	Ensures encrypted call and data transmissions.
Scalability	Supports large-scale contact centers.
Customizable Workflows	Allows businesses to design and implement custom call workflows.
Backup and Recovery	Automatic backup and recovery of call routing settings.
Cross-Platform Compatibility	Works across various operating systems and devices.

Recommended Products for UA2SCTIASL00

Category	Part Number	Description
Router	Huawei AR2240	Router optimized for contact center environments.
Router	Huawei AR3260	High-performance router for large-scale contact centers.
Switch	Huawei S5700-52X-LI-AC	Switch designed for managing contact center traffic.
Switch	Huawei S5720-28P-LI-AC	PoE-enabled switch for contact center systems.
Power Supply	Huawei PWR-7200-AC	Reliable AC power supply for continuous contact center operations.

Specification Of UA2SCTIASL00

UA2SCTIASL00 Datasheet

Specification	Details
Call Routing	Intelligent routing based on agent skills and availability
Platform Compatibility	Windows, Linux, macOS
Multi-Channel Support	Manages voice, chat, and email communication
Monitoring	Real-time monitoring of contact center performance
Reporting	Provides detailed reports on agent and call activity
Security	Encrypted call and data transmission
Backup and Recovery	Automatic backup of call routing settings
API Integration	Integrates with third-party CRM and communication platforms
Scalability	Suitable for small to large-scale contact centers
Workflow Customization	Customizable workflows for efficient call management
Power Supply	Works with Huawei power systems
Energy Efficiency	Optimized for low power consumption
Redundancy	Built-in redundancy for uninterrupted contact center operations
Cross-Platform	Works with multiple operating systems and devices
Alerts	Configurable alerts for call routing issues
Licensing	Available in various flexible licensing models
Support	24/7 customer support available
User Capacity	Supports large-scale contact center environments
Backup Type	Supports full, incremental, and differential backups
Compliance	Meets global communication and data security standards
Power Consumption	Optimized for energy efficiency

Device Compatibility	Works with various Huawei networking products

Technical Support

ORM Systems offers reliable and scalable renowned products that allow seamless expansion to performance and adaptability to network enterprises. Our professional team of highly skilled engineers provides 360 technical support to help you with presale and after-sales journeys to enable customers with features and capabilities of the products.

We strive to deliver a seamless experience that guarantees complete satisfaction along with guidance and support in service settings to promptly resolve issues.