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Overview Of UA2SIVRPOR08
The Huawei UA2SIVRPOR08 license enhances the Interactive Voice Response (IVR) system within the Huawei Unified Communications platform. It supports automated customer interactions, allowing businesses to provide efficient customer service while optimizing operational costs.
UA2SIVRPOR08 Features
|
Feature |
Description |
|
IVR Support |
Automates customer interactions through Interactive Voice Response. |
|
Customizable Scripts |
Provides options to create custom voice response scripts. |
|
Multi-Channel Support |
Supports multiple communication channels, including voice and text. |
|
Real-Time Monitoring |
Monitors system performance and call analytics in real-time. |
|
High Availability |
Ensures reliability and uninterrupted operations with built-in redundancy. |
|
Scalability |
Scales effortlessly to accommodate increased customer interactions. |
|
Multi-Language Support |
Supports multiple languages for global operations. |
|
Secure Communication |
Implements encryption protocols for secure voice communication. |
|
Cloud Integration |
Compatible with cloud-based services for remote access and management. |
|
Reduced Call Handling |
Decreases the need for manual call handling, improving efficiency. |
|
Customer Satisfaction |
Enhances customer satisfaction through streamlined, efficient service. |
Recommended Products for Huawei UA2SIVRPOR08
|
Category |
Part Number |
Description |
|
Router |
Enterprise-grade router for secure, high-speed data transmission. |
|
|
Router |
Scalable, secure router suited for medium to large enterprises. |
|
|
Switch |
High-performance switch with Layer 3 routing. |
|
|
Switch |
Scalable switch providing PoE and flexible interface options. |
|
|
Power Supply |
Reliable DC power supply ensuring continuous operation for large enterprises. |
Specification Of UA2SIVRPOR08
UA2SIVRPOR08 Datasheet
|
Specification |
Details |
| IVR Channels | Supports up to 64 concurrent IVR sessions. |
| Customization Options | Offers customizable voice response scripts and call flows. |
| Security | Implements AES-256 encryption for secure voice communication. |
| User Capacity | Scales to support up to 5,000 users. |
| Call Handling Time | Reduces average call handling time by up to 30%. |
| Monitoring | Real-time system monitoring and performance analytics. |
| Language Support | Supports over 10 global languages. |
| Operating Temperature | 0°C to 40°C |
| Dimensions | 440 x 360 x 45 mm |
| Weight | 2.5 kg |
| Power Consumption | 75W (typical) |
| Backup Power | Supports UPS integration for uninterrupted operation. |
| Compatibility | Compatible with Huawei UC solutions and third-party platforms. |
| Response Time | Delivers fast, sub-second response times for customer interactions. |
| High Availability | Supports 99.99% uptime with redundancy features. |
| Cloud Integration | Integrates with cloud platforms for remote access and management. |
| Call Quality Monitoring | Built-in call quality analytics and monitoring tools. |
| User Management | Role-based access for managing user interaction settings. |
| Call Recording | Offers optional call recording for customer interactions. |
| Network Protocols | Supports IPv4, IPv6, SIP, and RTP. |
| Licensing | License-based scalability options available. |
| Voice Codec Support | G.711, G.729, and Opus codec support for voice compression. |
| Compliance | Compliant with GDPR and ISO standards for data protection. |
| 3-year limited warranty. | |
| Integration | Seamless integration with Huawei CRM and ERP systems. |
