United States
Q
What is the OT-2000?
A
The OT-2000 is a professional-grade ozone therapy device engineered for clinical, spa, and home wellness applications.
Q
How does the OT-2000 ozone generator work?
A
The OT-2000 converts medical-grade oxygen into precise ozone concentrations via a corona discharge chamber, delivering stable therapeutic output.
Q
What conditions can the OT-2000 treat?
A
The OT-2000 supports adjunctive therapy for wound care, skin rejuvenation, circulatory disorders, and immune-system support.
Q
Is the OT-2000 safe for professional and home use?
A
Yes—built-in ozone concentration monitoring, automatic shutoff, and medical-grade materials ensure safe operation in clinical and home settings.
Q
What are the key features of the OT-2000?
A
Key features include digital concentration control, continuous-flow operation, integrated timer, onboard diagnostics, and silent cooling technology.
Q
What power requirements does the OT-2000 have?
A
The OT-2000 operates on 100–240 VAC, 50/60 Hz, with a maximum power consumption of 45 W for worldwide compatibility.
Q
What are the device dimensions and weight?
A
The OT-2000 measures 28 cm × 18 cm × 12 cm (L×W×H) and weighs 2.5 kg, making it compact and portable.
Q
Does the OT-2000 come with a warranty?
A
Yes—the OT-2000 includes a standard two-year manufacturer’s warranty covering defects in materials and workmanship.
Q
How do I maintain and clean the OT-2000?
A
Simply wipe external surfaces with a soft cloth, replace the internal oxygen filter annually, and follow the user manual for periodic calibration.
Q
What certifications does the OT-2000 hold?
A
The OT-2000 is CE-marked, ISO 13485 certified, and compliant with FDA 510(k) requirements for medical ozone devices.
Q
Which accessories are included with the OT-2000?
A
Included accessories are a medical-grade oxygen tubing set, silicone treatment cup, Luer-lock connectors, and a protective carrying case.
Q
Can I integrate the OT-2000 with other therapy devices?
A
Yes—the OT-2000 features standardized Luer-lock ports and digital control outputs for easy integration with infusion pumps and facials units.
Q
Where can I purchase the OT-2000?
A
You can order the OT-2000 directly through our official website or through authorized medical and spa equipment distributors.
Q
What is the return and refund policy for the OT-2000?
A
We offer a 30-day, no-questions-asked return policy and a full refund on unused devices in original packaging.
Q
How long does shipping take for the OT-2000?
A
Standard domestic orders ship within 1–2 business days, with delivery in 3–5 business days; expedited and international options are also available.
Q
What customer support options are available for the OT-2000?
A
Our technical support team is available via phone, email, or live chat 24/7, and we provide online troubleshooting guides and video tutorials.
