United States
Q
What is Netengine Series Router Software?
A
Netengine Series Router Software is Huawei’s proprietary network operating system for high-performance routing, offering advanced traffic management, security, and QoS features in carrier-grade environments.
Q
What is NE20E-S Series Service Router Software?
A
NE20E-S Series Service Router Software is a modular OS for Huawei’s NE20E-S routers, delivering scalable IP/MPLS, L3VPN, and high-availability services for enterprise and service-provider networks.
Q
Which licenses are available for NE20E-S Series routers?
A
NE20E-S routers support Base, Enhanced, and Premium license tiers, unlocking incremental features such as advanced MPLS, sophisticated security modules, and carrier-grade QoS capabilities.
Q
How do I install a Netengine Series Router license?
A
Use the CLI command ‘license add <license_file>’, then verify with ‘display license active’. The router will automatically activate features tied to the applied license.
Q
How do I activate NE20E-S Series Software after installation?
A
After installing the license file via CLI, execute ‘license activate <license_name>’ followed by ‘save’ and ‘reboot’ to fully enable licensed features.
Q
How can I upgrade Netengine Series Router Software?
A
Download the latest software image from Huawei eService, upload via FTP/SFTP to the router, then run ‘startup system-software <image>’ and reboot to complete the upgrade.
Q
Are Netengine Series licenses hardware-bound?
A
Yes, licenses are tied to device serial numbers or MAC addresses. Transferring a license requires deactivation on the source device and re-installation on the target unit.
Q
How do I check license status on NE20E-S routers?
A
Run ‘display license status’ or ‘display license active’ in the CLI to view current license validity, feature set, and expiration dates.
Q
How do I renew my Netengine Series Router license?
A
Purchase a renewal from your Huawei partner, obtain a new license file, then execute ‘license update <new_license_file>’ and reboot the router to apply.
Q
What is Huawei Software Maintenance Service (SMS)?
A
SMS is an annual maintenance contract providing software updates, security patches, and technical support to ensure optimal performance of Netengine and NE20E-S routers.
Q
Which features require Premium license on NE20E-S?
A
Premium licenses enable advanced MPLS TE, segment routing, multiclass QoS, aggregated VPNs, and high-density encryption beyond the base and enhanced feature sets.
Q
How do I troubleshoot license installation failures?
A
Verify device serial/MAC match, confirm software version compatibility, check file integrity with MD5, and review ‘display logbuffer’ for installation errors.
Q
Can I back up and restore Netengine licenses?
A
Yes. Back up with ‘save license backup <tftp_path>’, and restore using ‘license import <backup_file>’. Always verify integrity before activation.
Q
Does NE20E-S Software support virtualization?
A
NE20E-S Series supports Huawei’s Quick VM technology, allowing multiple router instances on a single hardware platform for isolation and resource optimization.
Q
How do I purchase Netengine Series Router licenses?
A
Contact an authorized Huawei partner or reseller, specify your router model and required feature tier, and complete the order to receive a license file.
Q
Where can I get technical support for NE20E-S Software?
A
Access Huawei’s eService portal for 24/7 support tickets, firmware downloads, knowledge-base articles, and live chat assistance from certified engineers.
