United States
Q
What fiber transceiver types does Ubiquiti offer for enterprise networks?
A
Ubiquiti offers SFP, SFP+, XFP, and QSFP+ fiber modules in both single-mode (1G/10G/40G) and multi-mode (1G/10G) form factors, optimized for seamless integration with UniFi and EdgeMAX platforms.
Q
How do I choose the correct Ubiquiti fiber module for my network?
A
Select based on required data rate (1G, 10G, 40G), transmission distance (multi-mode for 100–550 m, single-mode for 2–120 km), fiber type, and compatibility with your Ubiquiti switch or router’s port interface.
Q
What is the maximum transmission distance for Ubiquiti single-mode and multi-mode fiber modules?
A
Single-mode modules support distances up to 80 km–120 km depending on wavelength, while multi-mode modules handle 100 m–550 m depending on fiber grade (OM1–OM4).
Q
Are Ubiquiti fiber modules hot-swappable?
A
Yes, all Ubiquiti fiber modules support hot-swapping, allowing installation or removal without powering down the host device.
Q
Which Ubiquiti devices are compatible with Ubiquiti fiber modules?
A
Ubiquiti fiber modules are natively compatible with UniFi Switches, EdgeSwitch, EdgeRouter, UFiber, and other Ubiquiti platforms featuring SFP, SFP+, XFP, or QSFP+ ports.
Q
How do I install a Ubiquiti fiber module in my switch?
A
Insert the module into an open SFP/SFP+/XFP/QSFP+ port until it clicks, connect the fiber optic cable (matching TX to RX), and verify link status via the Ubiquiti management interface.
Q
Can I mix single-mode and multi-mode Ubiquiti fiber modules on the same link?
A
Mixing single-mode and multi-mode modules on the same fiber link is not recommended; always use matching fiber types and modules to prevent signal loss and interoperability issues.
Q
How do I check the health and diagnostics of a Ubiquiti fiber module?
A
Use the UniFi Controller or EdgeOS interface to view Digital Optical Monitoring (DOM) metrics, including optical power, temperature, voltage, and link status in real time.
Q
What wavelengths are supported by Ubiquiti fiber modules?
A
Ubiquiti offers modules in 850 nm for multi-mode, 1310 nm for short-range single-mode, 1550 nm for long-range single-mode, and CWDM/DWDM variants for dense wavelength division multiplexing.
Q
Can I replace a Ubiquiti fiber module with a third-party module?
A
While some third-party modules may function, Ubiquiti officially supports only its branded modules to guarantee compatibility, performance, and warranty coverage.
Q
What is the operating temperature range of Ubiquiti fiber modules?
A
Standard modules operate from 0 °C to 70 °C (32 °F to 158 °F), with industrial-grade options rated from –40 °C to 85 °C (–40 °F to 185 °F).
Q
How do I troubleshoot a fiber link using a Ubiquiti module?
A
Verify fiber cleanliness, correct connector types (LC/SC), matching module specifications, and review optical power levels via the management interface to identify signal loss or misconfiguration.
Q
Do Ubiquiti fiber modules support Digital Optical Monitoring (DOM)?
A
Yes, Ubiquiti SFP, SFP+, and XFP modules support DOM, enabling real-time monitoring of optical output/input power, temperature, and voltage.
Q
What warranty does Ubiquiti provide for fiber modules?
A
All Ubiquiti fiber modules include a one-year limited warranty covering defects in materials and workmanship; extended warranty options are available through authorized resellers.
Q
Do Ubiquiti fiber modules require firmware updates?
A
Fiber modules are plug-and-play and do not require separate firmware updates; any necessary support is provided through the host device’s firmware.
