United States
Q
What is the Rp Series Room Telepresence System?
A
The Rp Series Room Telepresence System is a high-definition video conferencing solution designed for immersive, multipoint meetings with ultra-clear audio and video.
Q
What are the key features of the Rp Series Room Telepresence System?
A
The Rp Series Room Telepresence System offers 4K UHD video, multi-site support, integrated echo cancellation, adaptive bandwidth management, and wireless content sharing.
Q
How do I set up the Rp Series Room Telepresence System?
A
Setup is simple: connect power, network and AV cables, then follow the on-screen wizard or web UI to configure network, camera and audio settings.
Q
What network requirements does the Rp Series Room Telepresence System have?
A
The Rp Series Room Telepresence System requires a minimum of 2 Mbps upstream/downstream per site for HD video, VLAN support, QoS configuration and open SIP/TCP ports.
Q
Which video codecs does the Rp Series Room Telepresence System support?
A
Rp Series systems support H.264 High Profile, H.265 HEVC, SVC and H.239 dual-stream content sharing for optimal video quality and bandwidth efficiency.
Q
Is the Rp Series Room Telepresence System compatible with Zoom, Teams and Webex?
A
Yes, the Rp Series Room Telepresence System is fully compatible with Zoom, Microsoft Teams, Webex and any SIP/H.323-based platform via native SIP interop or cloud gateways.
Q
What camera specifications are included in the Rp Series Room Telepresence System?
A
The Rp Series Room Telepresence System includes a PTZ camera with up to 4K resolution, 70° field of view, 12× optical zoom and auto-framing capabilities.
Q
How does audio perform on the Rp Series Room Telepresence System?
A
The Rp Series Room Telepresence System features full-duplex audio, beamforming microphone arrays, noise suppression and automatic gain control for crystal-clear sound.
Q
Can I manage the Rp Series Room Telepresence System remotely?
A
Yes, remote management is available via the web-based interface or cloud portal, enabling centralized monitoring, diagnostics and firmware updates.
Q
What security features does the Rp Series Room Telepresence System offer?
A
The Rp Series Room Telepresence System provides end-to-end AES encryption, TLS/SRTP signaling, role-based access control and secure boot for enterprise-grade protection.
Q
How do I share content with the Rp Series Room Telepresence System?
A
Content sharing is seamless via HDMI, DisplayPort or wireless screen-sharing from laptops and mobile devices using AirPlay, Miracast or proprietary client software.
Q
What warranty and support options are available for the Rp Series Room Telepresence System?
A
The Rp Series Room Telepresence System includes a one-year hardware warranty and 24/7 technical support with optional extended maintenance and professional services packages.
Q
How can I troubleshoot common issues on the Rp Series Room Telepresence System?
A
For common issues, verify network connectivity, power cycle the system, check cable integrity and review system logs via the web UI to identify and resolve errors.
Q
How is pricing determined for the Rp Series Room Telepresence System?
A
Rp Series pricing varies by configuration, optional accessories and licensing tiers; please contact our sales team for a customized quote and volume discounts.
Q
Can multiple rooms be connected simultaneously with the Rp Series Room Telepresence System?
A
Yes, the Rp Series Room Telepresence System supports multi-site conferences with up to 9 simultaneous locations in a single call using built-in MCU or cloud bridging.
Q
Does the Rp Series Room Telepresence System support recording and streaming?
A
Yes, users can record sessions locally to USB or network storage and stream meetings live to platforms using RTMP or internal streaming servers.
Q
How do I upgrade firmware on the Rp Series Room Telepresence System?
A
Firmware upgrades can be scheduled or run manually via the web UI or cloud portal; the system downloads and installs updates with minimal downtime.
