United States
Q
What are HPE 500 Series Access Points?
A
HPE 500 Series Access Points are indoor Wi-Fi 6 (802.11ax) devices that deliver high-performance, scalable, and secure wireless connectivity for small to medium enterprises.
Q
Which Wi-Fi standards do HPE 500 Series Access Points support?
A
They support IEEE 802.11ax (Wi-Fi 6), 802.11ac Wave 2 (Wi-Fi 5), and legacy standards (802.11a/b/g/n) for seamless device compatibility.
Q
What maximum throughput can I expect from HPE 500 Series Access Points?
A
These APs deliver combined data rates up to 3 Gbps with dual-radio operation (2.4 GHz and 5 GHz) and MU-MIMO technology for high client density.
Q
How are HPE 500 Series Access Points managed?
A
You can centrally manage them via HPE Aruba Central cloud, on-premises Aruba Mobility Controllers, or Instant mode virtual controller for simplified deployment and monitoring.
Q
Do HPE 500 Series Access Points support Power over Ethernet (PoE)?
A
Yes. They support 802.3at PoE+ and 802.3bt PoE++ to power the APs and optional USB-powered devices over a single Ethernet cable.
Q
What antenna configurations are available in the HPE 500 Series?
A
Options include internal omnidirectional antennas for general coverage and external connectors for high-gain directional antennas in challenging RF environments.
Q
How do HPE 500 Series Access Points ensure network security?
A
They implement WPA3 encryption, Enhanced Open, Rogue AP detection, and integrated firewall policies to protect wireless traffic and network integrity.
Q
What are the ideal use cases for HPE 500 Series Access Points?
A
They excel in high-density offices, classrooms, retail stores, and hospitality venues requiring reliable Wi-Fi 6 performance and advanced security.
Q
Can I deploy HPE 500 Series Access Points in mesh mode?
A
Yes. Instant mode supports self-healing mesh topology, eliminating the need for Ethernet drops in extended coverage areas.
Q
Is a separate license required for HPE 500 Series Access Points?
A
A valid Aruba Central subscription or Mobility Controller license is required for advanced features such as AI-powered analytics and policy enforcement.
Q
Do HPE 500 Series Access Points support band steering?
A
Yes. They automatically steer capable clients to the optimal 5 GHz band to maximize throughput and minimize congestion on 2.4 GHz.
Q
What MU-MIMO capabilities do HPE 500 Series Access Points offer?
A
They support up to 4×4 DL/UL MU-MIMO to serve multiple clients simultaneously, enhancing network efficiency and reducing latency.
Q
How can I configure guest networking on HPE 500 Series Access Points?
A
Use Aruba Central or Mobility Controllers to define SSIDs, captive portals, and VLAN assignments, ensuring secure and isolated guest access.
Q
How do I upgrade firmware on HPE 500 Series Access Points?
A
Firmware can be updated centrally via Aruba Central or Mobility Controllers with one-click scheduling, rollback support, and integrity checks.
Q
What warranty and support options are available for HPE 500 Series Access Points?
A
Standard one-year limited warranty is included. Extended warranties, ArubaCare support, and OS updates are available through service contracts.
Q
What are the key differences between the HPE AP515 and AP525 models?
A
The AP525 adds Bluetooth 5.0 and integrated dual-band scanning for advanced location services, whereas the AP515 focuses solely on high-performance Wi-Fi 6 connectivity.
