Q
What is a Ubiquiti Ceiling Access Point?
A
The Ubiquiti Ceiling Access Point is a high-performance wireless device designed for ceiling deployment that delivers robust Wi-Fi connectivity for enterprise, hospitality, and education environments.
Q
How do I install a Ubiquiti Ceiling Access Point?
A
To install a Ubiquiti Ceiling Access Point, secure the mounting bracket to the ceiling grid or drywall, connect an IEEE 802.3af/at PoE cable, and adopt the device in the UniFi Controller for network configuration.
Q
Which PoE switch or injector do I need for a Ubiquiti Ceiling Access Point?
A
Ubiquiti Ceiling Access Points require a PoE-enabled switch or injector supporting IEEE 802.3af or 802.3at, such as a UniFi Switch with PoE ports or the Ubiquiti PoE-24-12W injector.
Q
How do I configure a Ubiquiti Ceiling Access Point in UniFi Controller?
A
Configure your Ubiquiti Ceiling Access Point in UniFi Controller by navigating to Devices, selecting the AP, clicking Adopt, and setting SSIDs, security, and radio profiles under the Settings panel.
Q
What Wi-Fi standards do Ubiquiti Ceiling Access Points support?
A
Ubiquiti Ceiling Access Points support Wi-Fi standards 802.11ac Wave 2 for UAP-AC models and 802.11ax (Wi-Fi 6) for U6 models, enabling high throughputs and multi-user MU-MIMO performance.
Q
How many concurrent clients can a Ubiquiti Ceiling Access Point handle?
A
A Ubiquiti Ceiling Access Point can handle up to 200 concurrent clients depending on network usage patterns and environmental factors, ensuring reliable connectivity in high-density deployments.
Q
What is the coverage area of a Ubiquiti Ceiling Access Point?
A
Typical coverage for a Ubiquiti Ceiling Access Point ranges from 3,000 to 5,000 square feet (280 to 465 m²) per unit, varying based on building materials, interference, and deployment height.
Q
How do I perform firmware updates on a Ubiquiti Ceiling Access Point?
A
To perform firmware updates on a Ubiquiti Ceiling Access Point, log into UniFi Controller, go to Devices, select the AP, click Upgrade, and monitor progress under the Updates section.
Q
What security features are available on Ubiquiti Ceiling Access Points?
A
Ubiquiti Ceiling Access Points offer enterprise-grade security with WPA2/WPA3 encryption, guest network isolation, RADIUS authentication, and advanced threat management through UniFi Network.
Q
Can Ubiquiti Ceiling Access Points be used in a mesh network?
A
Yes, Ubiquiti Ceiling Access Points support mesh networking, allowing you to extend wireless coverage without additional cabling by enabling Meshing under the AP’s radio settings in UniFi Controller.
Q
How do I troubleshoot connectivity issues with a Ubiquiti Ceiling Access Point?
A
To troubleshoot connectivity with a Ubiquiti Ceiling Access Point, verify PoE power, inspect LED status, reboot the unit, update firmware, and check channel utilization in UniFi Controller.
Q
Are Ubiquiti Ceiling Access Points compatible with non-Ubiquiti devices?
A
While optimized for UniFi ecosystems, Ubiquiti Ceiling Access Points are compatible with 802.11ac/ax clients from any vendor but achieve full feature control when managed via UniFi Controller.
Q
What is the difference between UAP-AC and U6 Ceiling Access Points?
A
The UAP-AC series supports 802.11ac Wave 2, dual-band radios, and MU-MIMO, whereas the U6 series adds 802.11ax (Wi-Fi 6), OFDMA, and improved spectral efficiency for higher throughput and capacity.
Q
Do Ubiquiti Ceiling Access Points support band steering and load balancing?
A
Ubiquiti Ceiling Access Points support band steering to direct devices to the optimal 2.4 GHz or 5 GHz band and automatic load balancing to evenly distribute clients across APs.
Q
What mounting options are available for Ubiquiti Ceiling Access Points?
A
Mounting options for Ubiquiti Ceiling Access Points include T-bar ceiling grid, drywall with mounting brackets, and optional surface-mount kits for non-suspended ceiling environments.
Q
What warranty and support are provided for Ubiquiti Ceiling Access Points?
A
Ubiquiti provides a one-year limited hardware warranty for Ceiling Access Points, with optional UniFi Care support plans available for extended replacement and advanced technical assistance.
Q
Can I manage Ubiquiti Ceiling Access Points remotely?
A
Yes, you can remotely manage Ubiquiti Ceiling Access Points via the UniFi Network mobile app or the cloud-hosted UniFi Cloud portal, allowing real-time monitoring and configuration from anywhere.