United States
Q
What is a Ubiquiti WLAN controller and why do I need one?
A
A Ubiquiti WLAN controller centrally manages access points, optimizes wireless performance, and simplifies network deployment for reliable, scalable Wi-Fi.
Q
How do I choose the right Ubiquiti WLAN controller for my network size?
A
Select a controller based on the number of access points, client density, and throughput requirements, using Ubiquiti’s published capacity guidelines.
Q
Can I manage multiple sites with a single Ubiquiti WLAN controller?
A
Yes. UniFi Cloud Key Gen2 Plus or Ubiquiti Cloud Console support multi-site management, centralizing configuration and monitoring across locations.
Q
What are the key features of Ubiquiti’s UniFi Network Controller?
A
Key features include zero-handoff roaming, RF optimization, guest portal customization, deep analytics, and seamless firmware updates via a unified interface.
Q
How do I install and configure a Ubiquiti WLAN controller?
A
Download the UniFi Network Controller software, follow the setup wizard to adopt devices, configure SSIDs, security settings, and apply site-wide policies.
Q
Is cloud hosting required for Ubiquiti WLAN controller management?
A
No. You can self-host the UniFi Controller on-premises or use Ubiquiti’s Cloud Key or Cloud Console for remote, zero-maintenance access.
Q
What security features are included in Ubiquiti WLAN controllers?
A
Security features include WPA3 encryption, guest isolation, RADIUS integration, rogue AP detection, deep packet inspection, and automated threat mitigation.
Q
How do I upgrade the firmware on my Ubiquiti WLAN controller?
A
In the UniFi Controller UI, navigate to Settings > System > Maintenance, check for firmware, and click Upgrade to apply the latest version.
Q
Can Ubiquiti WLAN controllers handle high-density environments?
A
Yes. Controllers support load balancing, band steering, airtime fairness, and dynamic RF adjustments to maintain performance in dense client scenarios.
Q
What is the difference between UniFi Cloud Key and Cloud Console?
A
The Cloud Key is an on-premises hardware appliance for local hosting, while Cloud Console is a fully managed, remote controller hosted by Ubiquiti.
Q
How many access points can a single Ubiquiti WLAN controller manage?
A
Capacity varies by model: Cloud Key Gen2 handles up to 100 APs, UniFi Dream Machine up to 50 APs, and Cloud Console scales virtually unlimited.
Q
What licensing is required for Ubiquiti WLAN controllers?
A
UniFi controllers require no per-device licensing; you only purchase the hardware or host the free software, with optional subscription for advanced cloud features.
Q
How do I secure guest access on my Ubiquiti WLAN controller?
A
Enable a captive portal, configure voucher or password authentication, apply bandwidth limits, and isolate guests from your primary network.
Q
What network prerequisites are needed for Ubiquiti WLAN controller deployment?
A
Ensure a DHCP server, VLAN support on switches, sufficient PoE power, stable internet for cloud access, and proper IP addressing scheme.
Q
How do I monitor performance and client usage on a Ubiquiti WLAN controller?
A
Use the real-time dashboard for throughput, client count, AP health, and historical reports available in the UniFi Controller interface.
Q
Can Ubiquiti WLAN controllers integrate with third-party network systems?
A
Yes. They support SNMP, syslog, RADIUS, and REST API integrations for seamless interoperability with external monitoring and authentication systems.
