United States
Q
What is Barebones Living?
A
Barebones Living is a lifestyle brand offering premium outdoor gear, cookware, lighting, and home furnishings designed for durability, functionality, and timeless style.
Q
What materials are used in Barebones cast iron cookware?
A
Barebones cast iron cookware is crafted from high-grade cast iron with an enamel-coated exterior to prevent rust and ensure even heat distribution.
Q
How do I care for my Barebones cast iron cookware?
A
To care for your Barebones cast iron cookware, rinse with warm water, dry thoroughly, apply a thin layer of vegetable oil, and store in a dry environment.
Q
Are Barebones lanterns battery-operated?
A
Barebones offers both USB-rechargeable, battery-powered lanterns and propane-fueled lanterns, providing versatile lighting options for indoor and outdoor use.
Q
What is the shipping policy for Barebones orders?
A
We process orders within 1–2 business days and offer standard and expedited shipping across the contiguous U.S.; international shipping is available at checkout with region-specific rates and delivery times.
Q
Can I return or exchange my Barebones purchase?
A
Barebones accepts returns and exchanges within 30 days of receipt for unused items in original packaging; customers are responsible for return shipping fees, and refunds exclude original delivery charges.
Q
Do you ship internationally?
A
Yes, we ship internationally to select countries; shipping costs and import duties vary by destination. For details, visit our Shipping Information page.
Q
How can I track my Barebones order?
A
After your order ships, you will receive an email containing a tracking number and a link to monitor delivery status via the carrier’s website.
Q
What payment methods are accepted?
A
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay for all online transactions.
Q
How can I contact Barebones customer support?
A
Customer support is available via email at support@barebonesliving.com and by phone at (800) 000-0000, Monday through Friday, 9 AM to 5 PM Pacific Time.
Q
Do Barebones products come with a warranty?
A
Barebones products include a one-year limited warranty covering manufacturing defects; exclusions apply. Please refer to our Warranty Policy for complete terms.
Q
Where can I purchase Barebones products offline?
A
Barebones products are sold online and at select outdoor specialty retailers; use our Store Locator tool to find an authorized dealer near you.
Q
Are Barebones products eco-friendly?
A
We prioritize sustainability by using eco-friendly materials such as recycled steel, FSC-certified wood, and natural fibers, and by minimizing packaging waste.
Q
Does Barebones offer gift cards?
A
Digital gift cards are available in denominations from $25 to $500; recipients can redeem them online at checkout.
Q
How do I properly season Barebones cast iron?
A
To season Barebones cast iron: preheat your oven to 375°F, coat the cookware with a thin layer of vegetable oil, place it upside down on the middle rack (with foil on the lower rack), bake for one hour, then allow it to cool inside the oven.
Q
What is the lead time for custom Barebones furniture?
A
Custom furniture orders typically ship within 8–12 weeks of order placement, and you will receive periodic updates on the production and shipping status.
