United States
Q
What is Synology Memory & RAM?
A
Synology Memory & RAM are certified modules designed to enhance the performance and stability of your Synology NAS by increasing multitasking capabilities and reducing data processing latency.
Q
Which Synology NAS models support memory upgrades?
A
Most Synology Plus and XS series NAS devices support memory upgrades; refer to your model’s specifications page on Synology’s official website to confirm maximum capacity and compatible module types.
Q
How do I check the current RAM installed in my Synology NAS?
A
Log into DiskStation Manager, navigate to Control Panel > Info Center > General, and review the System Memory section to see installed and available RAM.
Q
What are the benefits of upgrading RAM in my Synology NAS?
A
Upgrading RAM improves file transfer speeds, enhances virtual machine performance, accelerates database queries, and boosts caching efficiency for smoother multitasking.
Q
Can I mix Synology RAM modules with third-party memory?
A
For optimal stability and full warranty coverage, Synology recommends using only Synology-certified memory modules; mixing third-party modules may cause compatibility issues.
Q
What is ECC RAM, and does my Synology NAS require it?
A
ECC (Error-Correcting Code) RAM automatically detects and corrects memory errors. Synology RackStation and FlashStation models often require ECC modules for enterprise-grade data integrity.
Q
How many memory slots does my Synology NAS have?
A
The number of memory slots varies by model. Check your NAS’s hardware installation guide or Synology’s specifications page to identify how many DIMM slots are available.
Q
What is the maximum memory capacity for my Synology NAS?
A
Maximum RAM capacity depends on the model; typical Plus series NAS support up to 32 GB, while XS and RackStation models can handle up to 128 GB or more—verify on Synology’s website.
Q
How do I install new RAM modules in my Synology NAS?
A
Power off and unplug the NAS, open the chassis, align the module notch with the slot key, press firmly until it clicks, then close the chassis and reboot your device.
Q
Will upgrading RAM void my Synology warranty?
A
Upgrading with Synology-certified memory modules does not void your warranty. Using non-certified modules may void warranty coverage, so always choose official Synology RAM.
Q
How can I verify that newly installed RAM is recognized?
A
After rebooting, open DiskStation Manager and go to Control Panel > Info Center > General to confirm that the total memory reflects the newly installed capacity.
Q
Does Synology offer a warranty on memory modules?
A
Yes, Synology provides a limited lifetime warranty on its certified memory modules. Refer to your region’s warranty policy for specific terms and coverage details.
Q
Will additional RAM improve my Plex or Docker performance?
A
Yes, increasing RAM allocates more resources to applications like Plex and Docker, resulting in faster media transcoding and smoother container operations.
Q
How do I troubleshoot memory-related errors on my Synology NAS?
A
Check the Resource Monitor for unusual RAM spikes, reseat modules, update DSM firmware, and run memory diagnostics in Package Center to identify faulty modules.
Q
Are memory speed and latency important for Synology NAS?
A
Yes, faster memory speeds and lower latency improve data access times; always choose modules that match or exceed your NAS’s specified frequency for peak performance.
Q
Where can I purchase Synology-certified memory modules?
A
You can buy Synology-certified RAM directly from Synology’s online store, authorized resellers, or certified e-commerce partners listed on Synology’s official website.
