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DP-9861-K9
Cisco Desk Phone 9861 IP Phone, 10 Line Keys, 5-inch Color L...
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DP-9861-K9 is Cisco Desk Phone 9861, a Desk Phone 9800 Series desk IP phone endpoint for enterprise workstations that need a higher physical key tier with wireless access built in. It provides 10 physical line keys, a 5-inch color LCD, Cisco PhoneOS, and registration to supported call-control platforms including Cisco Webex Calling, Cisco Unified Communications Manager 12.5 or later, Webex Dedicated Instance, Cisco BroadWorks, Microsoft SIP Gateway compatibility, and Asterisk/Open SIP deployments. It is not a standalone phone service; dialing, directory, meeting, and emergency functions depend on provisioning through the selected platform or PBX. The phone takes power from PoE or Cisco Power Adapter 3 when PoE is unavailable or the phone runs on Wi-Fi. Compared with DP-9861NR-K9, this SKU includes Wi-Fi, Bluetooth, and NFC; the NR model removes those radios.
OPUS, G.722, G.722.2, iSAC, G.711, G.729a/b, and iLBC codec support carries wideband and narrowband calling across Cisco and SIP deployments. Full-duplex speakerphone operation pairs with Cisco HD audio, acoustic echo cancellation, adaptive jitter buffering, and DTMF signaling through RFC 2833 or in-band tones. 5-inch color LCD output at 800 x 480 presents line state, directories, call history, calendar access, and Webex meeting prompts when the registered platform supplies those services. 10 physical line keys anchor the desk workflow, while the platform supports up to 130 line and programmable keys on CUCM or Webex DI and 16 SIP lines on Webex Calling or Open SIP. IEEE PoE Class 3 power uses a 0.42A, 48V DC input rating, and the USB power output changes by PoE or local-adapter mode. DP-9861-K9 provides one USB-A port, one USB-C port, Bluetooth 5.2, dual-band 802.11a/b/g/n/ac Wi-Fi, and a 2-port Gigabit Ethernet switch for phone and PC connectivity.
DP-9861-K9 fits personal desks, shared workstations, help-desk seats, and hot-desking areas where users sign in to Cisco PhoneOS through the assigned calling platform. Desk mounting uses the included foot stand, and wall mounting uses the Cisco Desk Phone 9800 wall mount kit ordered separately. Access-switch PoE suits wired desks, while Wi-Fi placement reduces cabling where approved RF design and local power are already planned. Cisco 9800 KEM support extends button coverage for reception, attendant, and call-center roles; the phone supports one KEM under PoE and up to three with Cisco Power Adapter 3. ORM Systems supplies this model in new and certified refurbished condition, with factory reset, registration-data wipe, keypad/display/audio checks, and firmware-state verification before dispatch. Request a quote with quantity, condition, platform, KEM, power-adapter, and wall-mount requirements. Enterprise and volume buyers use this SKU to standardize high-key desk calling while preserving wired, wireless, and SIP deployment options.
DP-9861-K9 price is is available on request. Get immediate quote.
Request bulk order quote for DP-9861-K9 for additional pricing. Browse the full 9800 Series Desk Phones series or explore all Cisco products.
DP-9861-K9 operates as a primary desk calling endpoint for users assigned to Cisco Webex Calling, Cisco UCM, Webex DI, BroadWorks, Microsoft SIP Gateway, or Open SIP. The 10 physical line keys present monitored lines, speed dials, shared appearances, and feature access without relying on a touchscreen. Gigabit Ethernet connects the phone and a colocated PC through one wall drop, while PoE Class 3 keeps power centralized at the access layer. The deployment delivers a consistent, provisioned voice endpoint for high-activity desks.
DP-9861-K9 fits shared workstation areas where Cisco PhoneOS, platform sign-in, and hot desking assign user identity after provisioning by the call-control system. The 5-inch color LCD presents line status, calendar access, directories, and meeting prompts when the connected platform supplies those services. Wi-Fi placement supports approved wireless desk layouts with a local Cisco Power Adapter 3, while wired PoE suits fixed seats. The site gains flexible seating with controlled registration, visible user state, and repeatable endpoint staging for IT operations.
Cisco Desk Phone 9861 serves reception, attendant, and call-center positions that monitor many appearances from one desk endpoint. The base phone presents 10 physical line keys, and Cisco 9800 KEM support extends button coverage for shared lines, BLF, speed dials, and service access. One KEM runs under PoE, while up to three KEMs run with Cisco Power Adapter 3. Full-duplex speakerphone audio, USB headset ports, and Bluetooth headset support align the endpoint with active call handling. The operation gains denser call visibility without changing the approved Cisco 9800 phone platform.
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DP-9861-K9 gave our team the line keys and wireless options needed for a Cisco desk phone refresh.
The 5-inch display and Gigabit pass-through made staging straightforward for our Cisco calling users.
Good fit for reception desks that need visible line coverage and optional KEM expansion.
The SKU-specific details helped us avoid ordering the no-radio 9861NR variant by mistake.
Solid desk phone for Webex Calling, with useful USB and Bluetooth headset options for daily operations.
Deployment planning was easier once PoE Class 3, Wi-Fi, and accessory requirements were clear.
DP-9861-K9 is Cisco Desk Phone 9861 in the Desk Phone 9800 Series. It is a desk IP phone with 10 physical line keys, a 5-inch 800 x 480 color LCD, PhoneOS software, Gigabit Ethernet, Wi-Fi, Bluetooth, and IEEE PoE Class 3 power. It registers to a supported calling platform before it provides dial tone or services.
The Cisco orderable description identifies DP-9861-K9 as Cisco Desk Phone 9861, Carbon Black. This part is the radio-enabled 9861 model, not the DP-9861NR-K9 no-radio variant and not the DP-9861-L-K9 First Light color version. Buyers should use the exact SKU when matching procurement records, platform approvals, accessories, and replacement standards for the 9800 Series.
Cisco DP-9861-K9 is a desk IP phone, not a video endpoint, conference phone, analog adapter, or SIP gateway. It provides physical line keys, a color display, handset and speakerphone audio, wired and wireless network options, and USB headset connectivity. A call-control platform such as Webex Calling, Cisco UCM, BroadWorks, Microsoft SIP Gateway, Asterisk, or Open SIP completes operation.
DP-9861-K9 sits near the top of the Cisco Desk Phone 9800 Series for desk calling. It offers more physical line keys and KEM expansion than 9841 and 9851 models, while the 9871 moves to a 5-inch touch display with no physical line keys. The 9861 is suited to users who need visible key coverage on a desk endpoint.
DP-9861-K9 uses a 5-inch color LCD with 800 x 480 resolution and backlighting. The display presents call state, directories, line information, calendar access, and platform-supplied Webex or calling prompts. It is a color display, not the 9871 touch display and not the grayscale display used by lower 9800 Series models.
DP-9861-K9 provides 10 physical line keys on the phone. Cisco also lists up to 130 supported line and programmable line keys for the 9861, with 130 SIP lines for CUCM and Webex DI and 16 SIP lines for Webex Calling and Open SIP platforms. Actual line presentation depends on provisioning by the calling platform.
DP-9861-K9 includes an internal 2-port 10/100/1000BASE-T Gigabit Ethernet switch with RJ-45 network and PC connectivity. It supports IEEE PoE Class 3 with a 0.42A, 48V DC input rating. Cisco Power Adapter 3 is used for local power when Ethernet PoE is unavailable or when Wi-Fi deployment requires local power.
DP-9861-K9 supports OPUS, G.722, G.722.2, iSAC, G.711 a-law and mu-law, G.729a/b, and iLBC codecs. The phone also supports Cisco HD audio, full-duplex speakerphone operation, acoustic echo cancellation, adaptive jitter buffering, DTMF tones through RFC 2833 or in-band signaling, and Cisco smart audio features on the 9861 platform.
DP-9861-K9 includes Wi-Fi, Bluetooth, and NFC because it is the standard radio-enabled Cisco Desk Phone 9861 variant. Cisco lists dual-band 802.11a/b/g/n/ac Wi-Fi on 2.4 GHz and 5 GHz bands, plus Bluetooth 5.2 with BLE, EDR, Class 1 operation, and headset-related Bluetooth profiles. The no-radio DP-9861NR-K9 variant differs here.
DP-9861-K9 supports Cisco Desk Phone 9800 Key Expansion Modules for additional programmable buttons. Cisco documents one 9800 KEM with the 9861 when powered by IEEE PoE Class 3, and up to three KEMs when the phone uses Cisco Power Adapter 3. The KEM is an optional accessory and is not the same SKU as the phone.
DP-9861-K9 is used as a desk calling endpoint for users who need physical line keys, a color display, wired or wireless network placement, and platform-managed calling. It fits enterprise desks, shared workstations, reception positions, help-desk roles, and call-center agent seats where the selected Cisco, BroadWorks, Microsoft SIP Gateway, Asterisk, or Open SIP platform controls registration and services.
DP-9861-K9 is suitable for hot desking when the connected platform enables desk reservation, sign-in, and user profile services. The 9800 Series supports hot desking features except on 9811, and the 9861 adds a larger 5-inch color display, 10 line keys, Wi-Fi, Bluetooth, and NFC. Administrators still need the correct platform configuration and user licensing.
DP-9861-K9 fits call-center or attendant positions that depend on visible line status, shared appearances, speed dials, and headset workflows. The base phone provides 10 physical line keys, and optional Cisco 9800 KEMs extend programmable button coverage. Full-duplex speakerphone, USB headset ports, Bluetooth headset support, and platform-managed call features support active desk-based call handling.
DP-9861-K9 works in wireless desk deployments when the site design supports 802.11a/b/g/n/ac Wi-Fi, the phone is provisioned to the approved call-control platform, and local power is provided through Cisco Power Adapter 3. Wired Ethernet PoE remains appropriate for fixed desks, while Wi-Fi placement supports locations where cable drops are limited or desk layouts change.
DP-9861-K9 is documented for Cisco Webex Calling, Cisco Unified Communications Manager, Webex Dedicated Instance, Cisco BroadWorks, Microsoft SIP Gateway, Asterisk, and Open SIP or third-party cloud calling platforms. Cisco notes that 9800 Series models other than 9811 are supported on Cisco UCM 12.5 or later, and native support can require a device package.
DP-9861-K9 should not be treated as a Microsoft Teams-certified desk phone. Cisco documents Microsoft SIP Gateway compatibility for the Desk Phone 9800 Series, which is different from a dedicated Teams-certified phone SKU. Buyers planning Microsoft environments should validate the SIP Gateway design, required Microsoft licensing, supported firmware, and platform behavior before ordering this exact model.
DP-9861-K9 works with Cisco Webex Calling and Cisco UCM when the phone is properly provisioned and licensed for the chosen platform. Cisco lists Webex Calling and Cisco UCM as interoperability tested and certified platforms, and 9861 models are supported on Cisco UCM 12.5 or later. Webex DI and Cisco BroadWorks are also documented platform options.
Buyers should check whether the deployment needs Cisco Power Adapter 3, Cisco Desk Phone 9800 KEM modules, the Cisco Desk Phone 9800 wall mount kit, USB headsets, Bluetooth headset devices, or replacement handset and footstand spares. The phone ships with core desk-phone items, but local power, wall mounting, and expanded button coverage are separate planning items.
DP-9861-K9 moves above DP-9851-K9 with a 5-inch 800 x 480 color LCD, 10 physical line keys, built-in Wi-Fi, Bluetooth, and NFC, and support for up to three Cisco 9800 KEMs with local power. DP-9851-K9 has a 3.7-inch color LCD, 6 physical line keys, and supports one KEM.
DP-9861-K9 is the radio-enabled Cisco Desk Phone 9861, while DP-9861NR-K9 is the no-radio version. The key difference is wireless capability: DP-9861-K9 includes Wi-Fi, Bluetooth, and NFC, whereas the NR model removes those radios. Buyers standardizing secure wired-only areas often evaluate the NR SKU separately from the standard 9861.
DP-9861-K9 provides 10 physical line keys and a 5-inch 800 x 480 color LCD. DP-9871-K9 moves to a 5-inch 1280 x 720 color touch display and does not use physical line keys. Both standard models include Wi-Fi and Bluetooth, but the better fit depends on whether buyers prefer hard keys or a touch-first interface.
DP-9861-K9 is a higher-tier 9800 Series desk phone than DP-9841-K9. The 9861 has 10 physical line keys, a 5-inch color LCD, Gigabit Ethernet, Wi-Fi, Bluetooth, and support for up to three KEMs with local power. DP-9841-K9 has 4 line keys, a 3.5-inch grayscale LCD, Gigabit Ethernet, and no KEM support.
DP-9861-K9 pricing should be requested as a quote because condition, quantity, accessories, platform requirements, and warranty expectations affect the final procurement offer. ORM Systems lists enterprise hardware for business buyers and can quote the exact SKU for new or certified refurbished supply without inventing stock status, list-price savings, or bundled accessory assumptions.
DP-9861-K9 may be supplied by ORM Systems in new and certified refurbished condition when available through the channel or tested inventory. Buyers should specify condition preference, quantity, required accessories, and deployment timeline when requesting a quote. Refurbished desk phones should be factory reset, wiped of prior registration data, and tested across keypad, display, audio, and network functions.
Cisco lists the Desk Phone 9800 Series with status Available Order and a series release date of March 25, 2024. DP-9861-K9 appears in Cisco ordering information as Cisco Desk Phone 9861, Carbon Black. Buyers should still confirm channel availability, lead time, and required accessories at quote time because reseller stock and regional supply can change.
DP-9861-K9 lead time should be confirmed at the time of quote. The correct answer depends on requested quantity, new or refurbished condition, regional supply, power adapters, wall mounts, KEM accessories, and shipping destination. ORM Systems can align the quote with the exact Cisco part number so procurement teams avoid substitutions such as DP-9861NR-K9 or DP-9861-L-K9.
Bulk orders for DP-9861-K9 are appropriate for fleet refreshes, shared-desk rollouts, call-center seats, and mixed Cisco 9800 Series deployments. Buyers should provide quantities, preferred condition, platform target, accessory needs, and delivery schedule. ORM Systems can quote volume pricing and matching accessories while keeping the exact manufacturer part number separate from color, no-radio, TAA, or customized variants.
Cisco Desk Phone 9800 Series products are covered by Cisco 1-Year Limited Hardware Warranty. ORM Systems may also provide warranty options for new and certified refurbished supply according to the quoted condition and commercial terms. Buyers should confirm the warranty term on the quote, especially when comparing new Cisco channel supply with refurbished replacement units for installed fleets.
Refurbished DP-9861-K9 units should be factory reset, wiped of previous registration and directory data, and checked across keypad, display, handset, speakerphone, microphone, headset, Ethernet, PoE, Wi-Fi, Bluetooth, and USB functions. Firmware-state verification also matters because the phone must register cleanly to the intended Cisco, Microsoft SIP Gateway, BroadWorks, Asterisk, or Open SIP environment.
DP-9861-K9 buyers should confirm compliance requirements against Cisco documentation for the deployment region. The 9800 Series includes a Hearing Aid-Compatible handset and FCC Part 68 alignment, while the security feature set includes SUDI, TPM 2.0, TLS 1.3, SRTP, secure boot, image authentication, and FIPS 140-2 or 140-3 references. Regional radio approvals matter for Wi-Fi and Bluetooth use.
DP-9861-K9 is first connected through Ethernet PoE or local power, then registered to the selected calling platform through the administrator's provisioning process. Cisco documents activation code onboarding, remote reboot, remote factory reset, peer firmware sharing, diagnostics, and platform-managed features. The exact workflow differs between Webex Calling, Cisco UCM, BroadWorks, Microsoft SIP Gateway, Asterisk, and Open SIP deployments.
DP-9861-K9 requires an appropriate calling platform account, user entitlement, or service license before it functions as a production endpoint. The hardware itself does not create dial tone. Webex Calling, Cisco UCM, Webex DI, Cisco BroadWorks, Microsoft SIP Gateway, Asterisk, and Open SIP deployments each require their own provisioning model, firmware policy, emergency-calling setup, and administrator controls.
DP-9861-K9 deployments should plan PoE Class 3 switch capacity, VLAN and LLDP-MED behavior, Wi-Fi credentials if wireless placement is used, Cisco Power Adapter 3 needs, headset standards, wall-mount kits, KEM quantities, emergency location settings, and platform registration. Matching those prerequisites before shipment reduces staging changes and keeps each phone aligned to the approved voice design.
DP-9861-K9 can be purchased through ORM Systems as an enterprise IT hardware reseller serving UK buyers and international procurement teams. Buyers should request a quote with the exact SKU, quantity, condition preference, platform target, accessory requirements, and delivery location. The quote should keep DP-9861-K9 distinct from no-radio, First Light, TAA, customized, and Arabic-layout variants.
ORM Systems supports international hardware sourcing and can quote DP-9861-K9 for buyers outside the UK when supply, compliance, and logistics align. International orders should confirm destination, preferred condition, power-adapter region, wireless regulatory requirements, warranty expectations, and accessory needs. The exact quote should define shipping terms rather than assuming stock position or same-day dispatch.
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