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EAP620 HD
- Description:
- EAP620 HDV3 AX1800 CEILING MOUNT WI-FI 6 ACCESS POINT
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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EAP620 HD Overview
EAP620 HD is a high-performance wireless access point designed to deliver advanced Wi-Fi 6 connectivity across both 2.4GHz and 5GHz bands. Featuring a robust dual-band architecture with support for MU-MIMO and beamforming, this device ensures high-speed data transfers of up to 2.5Gbps even in high-density environments, making it an ideal solution for large offices and enterprise networks.
Engineered for reliable indoor deployments, the EAP620 HD comes with integrated omnidirectional antennas optimized for consistent coverage over a large area. It offers flexible installation options such as ceiling or wall mounting and supports seamless PoE connectivity, enabling easy integration into existing network infrastructures while ensuring secure, high-capacity wireless connections.
What is the price of EAP620 HD?
Pricing for EAP620 HD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for EAP620 HD.
Explore more options from Wireless or explore other Tp-Link products.
EAP620 HD Specifications
| Product Type | Wireless Access Point |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps |
| Max Range | 150 meters |
| Coverage Area | 2500 square feet |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | 5dBi |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount / Wall Mount |
| Power Supply | PoE |
| Mesh Networking | Yes |
| Ethernet Port | 1x Gigabit |
| Max Number Of Devices Supported | 256 |
| Protocols Supported | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management / On-Premises / SNMP |
| Security Features | WPA2 / WPA3 / 802.1X |
| Compliance | FCC / CE / RoHS |
| Processor | Quad-core 1.2GHz |
| Memory | 1GB |
| Outdoor Use | No |
| Product Name | EAP620 HD |
| Height | 4 inches |
| Width | 8 inches |
| Depth | 8 inches |
| Weight | 1.2 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Antenna Gain | 3dBi | 5dBi | 5dBi | N/A | 5dBi |
| Antenna Type | Internal Omnidirectional | Omnidirectional | Omnidirectional | Internal Omni-directional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC/CE/RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | 1500 square feet | 2000 square feet | 5000 square feet | N/A | 2500 square feet |
| Data Rate | 1Gbps | 2.5Gbps | 1.2Gbps | Up to 1267 Mbps | 2.5Gbps |
| Depth | 2 inches | 7 inches | N/A | 3.24 inches | 8 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 2x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz/5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | 3 inches | 2 inches | N/A | 0.97 inches | 4 inches |
| Management Features | Cloud Management | Cloud Management | Cloud Management / SNMP | Cloud Management | Cloud Management / On-Premises / SNMP |
| Max Number of Devices Supported | 200 | 256 | 150 | 100 | 256 |
| Max Range | 100 meters | 100 meters | 200 meters | N/A | 150 meters |
| Memory | 512MB | 1GB | N/A | N/A | 1GB |
| Mesh Networking | Yes | Yes | No | Yes | Yes |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Mounting Options | Wall Mount | Ceiling Mount/Wall Mount | Outdoor Mount / Wall Mount / Pole Mount | N/A | Ceiling Mount / Wall Mount |
| Outdoor Use | No | No | Yes | No | No |
| Power Supply | PoE | PoE | PoE | AC Adapter | PoE |
| Processor | Dual-core 1.2GHz | Quad-core 1.2GHz | N/A | N/A | Quad-core 1.2GHz |
| Product Name | EAP615-WALL | EAP653 Wireless Access Point | EAP610-OUTDOOR | DECO M5(2-PACK) | EAP620 HD |
| Product Type | Wireless Product | Wireless Access Point | Wireless Product | Wireless Mesh System | Wireless Access Point |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11ax / 802.11ac / 802.11n | 802.11a/b/g/n/ac | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 | WPA2/WPA3/802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X |
| Weight | 1.5 lbs | 1.2 lbs | N/A | 0.94 lbs | 1.2 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 5 | Wi-Fi 6 |
| Wi‑Fi Standard | - | - | - | - | - |
| Width | 10 inches | 7 inches | N/A | 3.24 inches | 8 inches |
| Wireless Type | Access Point | Access Point | Access Point | Mesh System | Access Point |
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Questions & Answers
Q
What is the EAP620 HD AX1800 Ceiling Mount Wi-Fi 6 Access Point?
A
The EAP620 HD is a high-density Wi-Fi 6 access point offering AX1800 performance, dual-band operation, and a ceiling-mount design for reliable, enterprise-grade connectivity.
Q
Which Wi-Fi standards does the EAP620 HD support?
A
The EAP620 HD fully supports IEEE 802.11ax (Wi-Fi 6) as well as legacy 802.11ac/n/a/g/b standards for seamless backward compatibility.
Q
What is the maximum wireless throughput of the EAP620 HD?
A
With AX1800 capability, the EAP620 HD delivers combined speeds up to 1201 Mbps on 5 GHz and 574 Mbps on 2.4 GHz for smooth HD streaming and large file transfers.
Q
How many concurrent users can the EAP620 HD handle?
A
Optimized for high density, the EAP620 HD supports up to 200 concurrent devices using OFDMA and MU-MIMO to maintain top speeds under load.
Q
What type of power options does the EAP620 HD offer?
A
The EAP620 HD is powered via 802.3at PoE+ for flexible ceiling placement and can also use an optional 48 V DC power adapter.
Q
How do I install the EAP620 HD ceiling mount access point?
A
Mount the provided bracket to a drop ceiling or solid surface, connect PoE+ or DC power, attach the EAP620 HD, then configure it through the management portal.
Q
Can I manage the EAP620 HD from the cloud?
A
Yes, the EAP620 HD integrates with Nebula Cloud Management for zero-touch provisioning, real-time monitoring, and centralized firmware updates.
Q
Does the EAP620 HD support seamless roaming?
A
The EAP620 HD features 802.11k/v/r Fast Roaming to keep mobile devices connected without drops when moving between access points.
Q
What security features are built into the EAP620 HD?
A
It includes WPA3 encryption, rogue AP detection, VLAN isolation, guest network with captive portal support, and advanced firewall integration.
Q
Is mesh networking supported on the EAP620 HD?
A
Yes, the EAP620 HD supports Nebula Mesh for self-healing, flexible deployment in locations without wired Ethernet backhaul.
Q
What is the coverage area of a single EAP620 HD?
A
A single EAP620 HD covers up to 2500 sq ft in open areas, with adjustable transmit power to optimize coverage in different environments.
Q
Does the EAP620 HD support VLAN tagging?
A
Yes, it supports 802.1Q VLAN tagging on multiple SSIDs to segment traffic for VoIP, guest access, and corporate networks.
Q
What deployment scenarios are ideal for the EAP620 HD?
A
The EAP620 HD is perfect for high-density environments like schools, offices, retail outlets, and hospitality venues requiring robust Wi-Fi 6 performance.
Q
How does the EAP620 HD prioritize network traffic?
A
With built-in QoS and WMM, the EAP620 HD prioritizes latency-sensitive applications like voice, video conferencing, and online gaming.
Q
What warranty and support are provided with the EAP620 HD?
A
The EAP620 HD includes a 3-year limited hardware warranty and access to 24/7 technical support and Nebula cloud assistance.
Q
How does the EAP620 HD differ from the non-HD EAP620?
A
The HD version adds enhanced antenna design and higher client density optimizations while sharing the same AX1800 chipset and software features.
Q
Can I segment guest access on the EAP620 HD?
A
Absolutely. You can create isolated guest SSIDs with captive portal authentication while keeping your main network fully secure.
