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FL-VXML-12
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FL-VXML-12 VoiceXML Feature License Up To 12 Sessions
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Name:
FL-VXML-12
- Description:
- FL-VXML-12 VoiceXML Feature License Up To 12 Sessions
- Rating:
Added to cart 28 times recently
- Availability:
2 In stock - Ready to Ship
- Brand:
- Cisco
- GTIN:
- 818249735450
- Condition:
Certified Refurbished
Professionally inspected, bench-tested, and firmware-verified, with configurations wiped. Restored to full working order and backed by our warranty.
- Warranty:
- 3
- List Price:
$1,440.00
- Price:
$898.0037.6% off
Quantity:
1
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FL-VXML-12 Overview
FL-VXML-12-FL-VXML-12 VoiceXML Feature License Up To 12 Sessions provides a robust and specialized licensing option designed to enable VoiceXML capabilities for interactive voice response systems. This license falls under the “Other” software category and serves as a critical feature addition for organizations seeking to enhance their telephony and IVR solutions in environments like SMBs, enterprises, education, and IT management.
The license is a volume type offering lifetime usage, delivered as a digital key through an online activation process. It is built for cross-platform compatibility, ensuring integration with various operating systems while addressing the needs of businesses and IT administrators who require a scalable solution to support up to 12 concurrent sessions.
FL-VXML-12 price is $898.00, a 37.6% saving from the Cisco list price of $1,440.00. FL-VXML-12 is in stock and available for next-day dispatch. (terms applied)
Request bulk order quote for FL-VXML-12 for additional pricing. Browse the full Cisco Unified Communication Licenses series or explore all Cisco products.
FL-VXML-12 Specifications
- Product Type
- Software License
- Brand
- Cisco
- Software Category
- Other
- License Type
- Volume
- License Duration
- Lifetime
- Use Case
- Business
- Platform Compatibility
- Cross-Platform
- Delivery Method
- Digital Key
- Activation Type
- Online Activation
- Language Support
- English
- Software Format
- Downloadable
- Support Included
- Vendor Support Required
- Product Name
- FL-VXML-12-FL-VXML-12 VoiceXML Feature License Up To 12 Sessions
- License Key Included
- Yes
- ESD (Electronic Software Delivery)
- Yes
- Renewable
- No
- Product Region
- Global
FL-VXML-12 Use Case
Small Business IVR Self-Service Order Status
A growing e-commerce retailer deploys FL-VXML-12 to host up to 12 concurrent VoiceXML sessions on their Cisco voice gateway. Customers dial in to check order status, track shipments and request delivery updates without agent intervention. This implementation reduces live‐agent calls by 40%, accelerates response times and delivers a seamless, 24/7 self-service experience—driving higher customer satisfaction and lower support costs.
Medical Practice Automated Appointment Scheduling
A multi-physician clinic integrates FL-VXML-12 with their practice management system to power an IVR appointment scheduler. Up to 12 simultaneous callers can check physician availability, book or reschedule appointments and receive SMS or email confirmations in real time. The result: a 50% reduction in front-desk call volume, fewer no-shows and an efficient, compliant patient experience that elevates operational productivity.
Utility Company Field Service Notification and Confirmation
A regional utility provider leverages FL-VXML-12 for outbound VoiceXML notifications to inform up to 12 customers at once about scheduled maintenance or outage updates. Callers hear tailored messages, confirm acknowledgments and can press options to request follow-up or immediate technician dispatch. This solution cuts call-center labor by 30%, improves communication accuracy and ensures regulatory compliance—with all interactions logged in the CRM for audit and reporting.
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Product Comparison Table 
| FL-VXML-12 |  FL-GK-2901 |  L-FL-VXML-12 |  L-FL-GK-3925 |  L-FL-CUBEE-500 | |
|---|---|---|---|---|---|
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Software Category | Other | Network Management | Other | Network Management | Network Management |
| License Type | Volume | Volume | Volume | Perpetual | Subscription |
| License Duration | Lifetime | Lifetime | Lifetime | Lifetime | 1 Year |
| Use Case | Business | Enterprise | Enterprise | Enterprise | Enterprise |
| Delivery Method | Digital Key | Digital Key | Email Delivery | Email Delivery | Digital Key |
| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Language Support | English | English | English | English | Multilingual |
| Support Included | Vendor Support Required | Yes | Vendor Support Required | Yes | Yes |
| Product Name | FL-VXML-12-FL-VXML-12 VoiceXML Feature License Up To 12 Sessions | FL-GK-2901-Cisco 2900 License FL-GK-2901 Gatekeeper Feature License -2901 platform | L-FL-VXML-12-VXML - 12 SESSION E-DELIVERY RTU | Cisco 3900 License L-FL-GK-3925 Gatekeeper Feature E-Delivery PAK for Cisco 3925 | L-FL-CUBEE-500-L-FL-CUBEE-500 Unified Border Element Enterprise 500 sessions E RTU |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Renewable | No | No | No | No | Yes |
| Product Region | Global | Global | Global | Global | Global |
Compliance & Coverage
100% Genuine Product Guarantee
Every unit is authentic, sourced through trusted and authorised channels, and serial-verified on request. Genuine networking and IT hardware, guaranteed, or your money back.
Up to 3-Year Warranty Coverage
New products are backed by up to 3 years of extended warranty, and certified refurbished units by up to 3 months, for dependable protection on every order. Coverage is clear, honoured in full, and confirmed on each product page.
Hassle-Free RMA & Returns
If a unit ever falls short, our streamlined RMA process gets a replacement to you fast, with advance replacement available to keep your network running. No jargon, no runaround.
Rigorously Tested & Quality Assured
Every device is inspected, bench-tested, and firmware-verified, with configurations wiped before dispatch. Additional testing can be arranged to confirm full working condition on request.
Expert Technical Support
Our specialists assist with compatibility, configuration, licensing, and installation, before and after you buy. Real hardware expertise, whenever you need it.
Fast Global Delivery
dispatched quickly and shipped worldwide from regional hubs, fully tracked and insured.
Reviews & Ratings
P
Phillip Stanton
4
VoiceXML 12-session license handled IVR traffic smoothly. Call flows stayed responsive and stable under regular peak usage.
K
Khadija Afzal
5
Good session capacity for our IVR. Setup was simple and performance was consistent.
T
Thomas Wenzel
5
Integrated well with our CUCM environment. Stable session handling and predictable results.
W
Waleed Tariq
4
Helped scale IVR capabilities without complexity. Reliable session performance.
C
Carla Mendes
4
Strong option for mid-sized IVR deployments needing multiple sessions.
Questions & Answers
What is the FL-VXML-12 VoiceXML Feature License?
The FL-VXML-12 VoiceXML Feature License enables up to 12 simultaneous VoiceXML sessions on supporting telephony platforms.
Who should purchase the FL-VXML-12 license?
Organizations requiring moderate concurrent VoiceXML call handling—such as contact centers or IVR deployments—should select the FL-VXML-12 license.
How many concurrent sessions does FL-VXML-12 support?
FL-VXML-12 supports up to 12 concurrent VoiceXML sessions for incoming and outgoing calls.
Which platforms are compatible with FL-VXML-12?
FL-VXML-12 is compatible with all major VoiceXML-compliant telephony gateways and application servers.
How is FL-VXML-12 licensed and priced?
FL-VXML-12 is licensed per instance and billed as a one-time feature license fee, with optional annual support and maintenance.
What are the hardware requirements for FL-VXML-12?
Hardware requirements align with your carrier-grade telephony server: dual-core CPU, 4 GB RAM, and standard Ethernet connectivity.
How do I install the FL-VXML-12 license?
Install the license via the system’s web GUI or command-line interface by uploading the license file and restarting the VoiceXML service.
Can I upgrade from FL-VXML-12 to a higher session license?
Yes. You can upgrade by purchasing a higher tier license (e.g., FL-VXML-24) and applying the new license key.
What support is included with FL-VXML-12?
Standard support includes access to software updates, patches, and technical assistance during business hours; extended SLAs are available.
How do I monitor session usage?
Use the built-in session dashboard or SNMP/MIB polling to track active VoiceXML sessions in real time.
Does FL-VXML-12 require additional modules?
No additional modules are required; FL-VXML-12 activates VoiceXML support natively within the telephony application server.
What happens if I exceed 12 sessions?
Excess session requests are queued or refused based on system configuration until capacity is available.
How long is the FL-VXML-12 license valid?
The feature license itself does not expire, but support and maintenance are renewed annually.
Can I deploy FL-VXML-12 in a virtual environment?
Yes. FL-VXML-12 is fully supported on certified virtual machines meeting minimum resource requirements.
Is training available for FL-VXML-12?
Yes. We offer instructor-led and self-paced VoiceXML development and deployment training courses.
How do I request technical assistance?
Submit a support ticket via the online portal or call our support hotline for immediate assistance.