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FL-VXML-12
FL-VXML-12 VoiceXML Feature License Up To 12 Sessions
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FL-VXML-12-FL-VXML-12 VoiceXML Feature License Up To 12 Sessions provides a robust and specialized licensing option designed to enable VoiceXML capabilities for interactive voice response systems. This license falls under the “Other” software category and serves as a critical feature addition for organizations seeking to enhance their telephony and IVR solutions in environments like SMBs, enterprises, education, and IT management.
The license is a volume type offering lifetime usage, delivered as a digital key through an online activation process. It is built for cross-platform compatibility, ensuring integration with various operating systems while addressing the needs of businesses and IT administrators who require a scalable solution to support up to 12 concurrent sessions.
FL-VXML-12 price is $898.00, a 37.6% saving from the Cisco list price of $1,440.00. FL-VXML-12 is in stock and available for next-day dispatch. (terms applied)
Request bulk order quote for FL-VXML-12 for additional pricing. Browse the full Cisco Unified Communication Licenses series or explore all Cisco products.
A growing e-commerce retailer deploys FL-VXML-12 to host up to 12 concurrent VoiceXML sessions on their Cisco voice gateway. Customers dial in to check order status, track shipments and request delivery updates without agent intervention. This implementation reduces live‐agent calls by 40%, accelerates response times and delivers a seamless, 24/7 self-service experience—driving higher customer satisfaction and lower support costs.
A multi-physician clinic integrates FL-VXML-12 with their practice management system to power an IVR appointment scheduler. Up to 12 simultaneous callers can check physician availability, book or reschedule appointments and receive SMS or email confirmations in real time. The result: a 50% reduction in front-desk call volume, fewer no-shows and an efficient, compliant patient experience that elevates operational productivity.
A regional utility provider leverages FL-VXML-12 for outbound VoiceXML notifications to inform up to 12 customers at once about scheduled maintenance or outage updates. Callers hear tailored messages, confirm acknowledgments and can press options to request follow-up or immediate technician dispatch. This solution cuts call-center labor by 30%, improves communication accuracy and ensures regulatory compliance—with all interactions logged in the CRM for audit and reporting.
To get the detailed certification, please go to the Compliance Center.
| FL-VXML-12 |  FL-GK-2901 |  L-FL-VXML-12= |  L-FL-GK-3925= |  L-FL-CUBEE-500= | |
|---|---|---|---|---|---|
| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | N/A | N/A | N/A | 64-bit |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Email Delivery | Email Delivery | Digital Key |
| Device Count | N/A | 1 Device | Unlimited | 1 Device | Unlimited |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | English | English | English | English | Multilingual |
| License Duration | Lifetime | Lifetime | Lifetime | Lifetime | 1 Year |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Volume | Volume | Volume | Perpetual | Subscription |
| Platform Compatibility | Cross-Platform | N/A | Cross-Platform | N/A | Cross-Platform |
| Product Name | FL-VXML-12-FL-VXML-12 VoiceXML Feature License Up To 12 Sessions | FL-GK-2901-Cisco 2900 License FL-GK-2901 Gatekeeper Feature License -2901 platform | L-FL-VXML-12=-VXML - 12 SESSION E-DELIVERY RTU | Cisco 3900 License L-FL-GK-3925 Gatekeeper Feature E-Delivery PAK for Cisco 3925 | L-FL-CUBEE-500=-L-FL-CUBEE-500= Unified Border Element Enterprise 500 sessions E RTU |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | No | No | No | No | Yes |
| Software Category | Other | Network Management | Other | Network Management | Network Management |
| Software Format | Downloadable | Downloadable | Downloadable | N/A | Downloadable |
| Support Included | Vendor Support Required | Yes | Vendor Support Required | Yes | Yes |
| Use Case | Business | Enterprise | Enterprise | Enterprise | Enterprise |
| User Count | N/A | N/A | Unlimited | N/A | 100+ Users |
VoiceXML 12-session license handled IVR traffic smoothly. Call flows stayed responsive and stable under regular peak usage.
Good session capacity for our IVR. Setup was simple and performance was consistent.
Integrated well with our CUCM environment. Stable session handling and predictable results.
Helped scale IVR capabilities without complexity. Reliable session performance.
Strong option for mid-sized IVR deployments needing multiple sessions.
The FL-VXML-12 VoiceXML Feature License enables up to 12 simultaneous VoiceXML sessions on supporting telephony platforms.
Organizations requiring moderate concurrent VoiceXML call handling—such as contact centers or IVR deployments—should select the FL-VXML-12 license.
FL-VXML-12 supports up to 12 concurrent VoiceXML sessions for incoming and outgoing calls.
FL-VXML-12 is compatible with all major VoiceXML-compliant telephony gateways and application servers.
FL-VXML-12 is licensed per instance and billed as a one-time feature license fee, with optional annual support and maintenance.
Hardware requirements align with your carrier-grade telephony server: dual-core CPU, 4 GB RAM, and standard Ethernet connectivity.
Install the license via the system’s web GUI or command-line interface by uploading the license file and restarting the VoiceXML service.
Yes. You can upgrade by purchasing a higher tier license (e.g., FL-VXML-24) and applying the new license key.
Standard support includes access to software updates, patches, and technical assistance during business hours; extended SLAs are available.
Use the built-in session dashboard or SNMP/MIB polling to track active VoiceXML sessions in real time.
No additional modules are required; FL-VXML-12 activates VoiceXML support natively within the telephony application server.
Excess session requests are queued or refused based on system configuration until capacity is available.
The feature license itself does not expire, but support and maintenance are renewed annually.
Yes. FL-VXML-12 is fully supported on certified virtual machines meeting minimum resource requirements.
Yes. We offer instructor-led and self-paced VoiceXML development and deployment training courses.
Submit a support ticket via the online portal or call our support hotline for immediate assistance.