United States
Q
What is an HP GPU Module?
A
An HP GPU Module is a user-replaceable graphics processor unit designed for select HP workstations and laptops to deliver high-performance professional and gaming graphics.
Q
Which HP systems support GPU Modules?
A
HP ZBook mobile workstations and select HP Z desktop workstations support GPU Modules; verify your model’s specifications or check the HP support site for compatibility.
Q
How do I install an HP GPU Module?
A
Power off the system, remove the access panel, align the GPU Module’s PCIe connector with the slot, press until seated, secure with screws, reassemble and power on.
Q
What GPU models are available for HP GPU Modules?
A
HP offers NVIDIA Quadro, NVIDIA RTX and AMD Radeon Pro GPU Modules—such as Quadro P1000, RTX 3000 series and Radeon Pro WX series—tailored for professional and creative workloads.
Q
How do I update drivers for my HP GPU Module?
A
Download the latest drivers from hp.com or the NVIDIA/AMD website, run the installer, follow the on-screen prompts and restart to complete the update.
Q
Can I upgrade the GPU Module in my HP desktop?
A
Yes, compatible HP Z desktops support GPU Module upgrades; confirm slot compatibility, power supply capacity and thermal requirements before purchasing a new module.
Q
What are the power requirements for HP GPU Modules?
A
HP GPU Modules typically require a 75–150 W PCIe power supply; refer to your system’s maintenance guide for exact wattage and connector specifications.
Q
How does an HP GPU Module improve graphics performance?
A
By providing a dedicated graphics processor core and optimized memory bandwidth, an HP GPU Module accelerates rendering, 3D modeling and real-time visualization tasks.
Q
Are HP GPU Modules compatible with external displays?
A
Yes, HP GPU Modules support multiple external displays via HDMI, DisplayPort or DVI outputs, depending on the specific module’s port configuration.
Q
How do I troubleshoot an HP GPU Module not being detected?
A
Check BIOS settings for PCIe enablement, reseat the module, update system firmware and GPU drivers, and test the slot with a known-good module.
Q
What cooling solutions are built into HP GPU Modules?
A
HP GPU Modules feature integrated heatsinks and fan assemblies optimized for chassis airflow to maintain stable GPU temperatures under heavy workloads.
Q
Does HP offer warranty coverage for GPU Modules?
A
HP provides a one-year limited warranty on GPU Modules, which can be extended to up to three years through HP Care Pack protection plans.
Q
Where can I purchase genuine HP GPU Modules?
A
Buy genuine HP GPU Modules from hp.com, authorized HP resellers or certified distribution partners to ensure authenticity and full technical support.
Q
How does an HP GPU Module differ from a standard graphics card?
A
HP GPU Modules are proprietary, hot-swappable units specifically engineered for HP systems, whereas standard graphics cards use industry-standard PCIe form factors.
Q
Can I install third-party GPUs in an HP GPU Module slot?
A
No, HP GPU Module slots use proprietary connectors and firmware; only HP-certified GPU Modules are compatible with those slots.
Q
What is the expected lifespan of an HP GPU Module?
A
With adequate cooling and regular maintenance, an HP GPU Module typically lasts 3–5 years under normal professional or gaming usage scenarios.
