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Premium controller delivers consistent performance across our campus network.
J9694A
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HP MSM720 Premium Mobility Cntlr (WW)
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Name:
J9694A
- Description:
- HP MSM720 Premium Mobility Cntlr (WW)
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- Brand:
- Hpe
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J9694A Overview
J9694A is an outdoor wireless access point engineered to deliver high-performance connectivity over both 2.4GHz and 5GHz frequency bands while utilizing the Wi‑Fi 6 standard. It supports data rates up to 2.5Gbps and incorporates advanced connectivity features such as MU‑MIMO and beamforming to ensure efficient multi-device communication and wide area coverage.
J9694A is optimized for robust network environments including large outdoor public spaces, data centers, and business campuses. Designed for flexible deployment, this unit offers outdoor mounting options and a high‐gain omnidirectional antenna for extended range, while supporting essential security protocols and cloud management for streamlined, reliable operation.
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Request bulk order quote for J9694A for additional pricing. Browse the full Hpe Msm700 Series Controllers series or explore all Hpe products.
J9694A Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 2.5Gbps
- Max Range
- 300 meters
- Coverage Area
- 5000 square feet
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 8dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Outdoor Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- 256
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management
- Security Features
- WPA2, WPA3, 802.1X
- Compliance
- FCC, CE, RoHS
- Processor
- Qualcomm IPQ8074 1.8GHz
- Memory
- 1GB
- Outdoor Use
- Yes
- Product Name
- J9694A Outdoor Wireless Access Point
- Height
- 4 inches
- Width
- 8 inches
- Depth
- 4 inches
- Weight
- 2 lbs
J9694A Use Case
High-Density Campus Wireless Management with J9694A-HP MSM720
In a 30,000-user university campus deploying the J9694A-HP MSM720 Premium Mobility Controller (WW), IT teams centrally manage 500+ APs to deliver seamless roaming, automated RF optimization and role-based access. Outcome: Consistent 1 Gbps+ throughput in high-density lecture halls, simplified policy enforcement and 40% faster onboarding of new devices.
Retail Chain Omnichannel Engagement & Analytics
A 200-store retail brand leverages the J9694A-HP MSM720 Premium Mobility Controller (WW) to deliver secure guest Wi-Fi, proximity-based promotions and real-time foot-traffic analytics. Outcome: 25% lift in in-store conversion, centralized network security with PCI-DSS compliance and actionable customer insights for targeted marketing campaigns.
Healthcare Facility Secure Voice & Data Mobility
A 1,000-bed hospital implements the J9694A-HP MSM720 Premium Mobility Controller (WW) to support VoIP handsets, wireless EHR access and IoT medical devices under a unified WLAN fabric. Outcome: Uninterrupted patient-care communications, full HIPAA compliance, 30% reduction in network-related incident tickets and centralized monitoring for 24/7 operational continuity.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| J9694A |  J9421A |  J9420A |  J9840A |  J9693A | |
|---|---|---|---|---|---|
| Product Type | Wireless Access Point | Wireless Access Point | Wireless Access Point | Wireless Access Point | Wireless Product |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz/5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps | 2.5Gbps | 2.5Gbps | 1Gbps | 1Gbps |
| Max Range | 300 meters | N/A | 100 meters | N/A | 120 meters |
| Coverage Area | 5000 square feet | N/A | 2000 square feet | N/A | 3000 square feet |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Antenna Gain | 8dBi | N/A | 5dBi | 3dBi | 5dBi |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Mounting Options | Outdoor Mount | Ceiling Mount / Wall Mount | Ceiling Mount/Wall Mount/Pole Mount | Ceiling Mount | Ceiling Mount / Wall Mount |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Mesh Networking | No | N/A | No | No | No |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Max Number of Devices Supported | 256 | N/A | 128 | N/A | 200 |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11ax / Ethernet | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management | Cloud Management | Cloud Management/On-Premises/SNMP | Cloud Management | Cloud Management / SNMP |
| Security Features | WPA2, WPA3, 802.1X | WPA2 / WPA3 / 802.1X | WPA2/WPA3/802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X |
| Compliance | FCC, CE, RoHS | FCC / CE / RoHS | FCC/CE/RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Processor | Qualcomm IPQ8074 1.8GHz | N/A | 1.2 GHz Quad-Core | N/A | ARM Cortex-A9 @ 1.2 GHz |
| Memory | 1GB | N/A | 1 GB | N/A | 512MB |
| Outdoor Use | Yes | No | No | No | No |
| Product Name | J9694A Outdoor Wireless Access Point | J9421A Wireless Access Point | J9420A Wireless Access Point | J9840A Wireless Access Point | J9693A Wireless Access Point |
| Height | 4 inches | N/A | 1.5 inches | N/A | 2 inches |
| Width | 8 inches | N/A | 9.5 inches | N/A | 10 inches |
| Depth | 4 inches | N/A | 7.5 inches | N/A | 8 inches |
| Weight | 2 lbs | N/A | 2.2 lbs | N/A | 1.5 lbs |
| Wi‑Fi Standard |
Reviews & Ratings
S
Shahbaz Ali
5
Good scalability and stable operation.
K
Kevin Rutherford
4
Handles multiple sites with minimal management effort.
M
Mujtaba Rizvi
4
Reliable controller for enterprise mobility.
A
Alan Prescott
4
Predictable behavior and strong uptime.
Questions & Answers
What is the HP MSM720 Premium Mobility Controller (SKU J9694A)?
The HP MSM720 Premium Mobility Controller (SKU J9694A) is an enterprise-grade WLAN controller that centrally manages up to 96 HP access points, delivering high-performance, secure and scalable wireless networks.
How many access points can the HP MSM720 Premium Mobility Controller support?
The MSM720 supports up to 96 HP wireless access points per controller, enabling extensive coverage and consistent performance in large-scale deployments.
What throughput does the HP MSM720 Premium Mobility Controller provide?
The MSM720 delivers up to 4 Gbps of firewall throughput, ensuring high-speed wireless connectivity for bandwidth-intensive applications.
What key features does the HP MSM720 Premium Mobility Controller offer?
It offers centralized policy management, dynamic RF optimization, seamless Layer 3 roaming, integrated firewall and application-level visibility to simplify WLAN operations.
Can the HP MSM720 handle high-density wireless environments?
Yes. The MSM720 leverages Dynamic Channel Selection, load balancing and Adaptive Radio Management to maintain optimal performance in high-density environments.
What security features are included in the HP MSM720 Premium Mobility Controller?
It includes WPA2-Enterprise, 802.1X authentication, integrated firewall, rogue AP detection and intrusion prevention to safeguard enterprise WLANs.
How does the HP MSM720 manage guest access?
The controller provides a built-in captive portal with voucher, LDAP and RADIUS support, enabling secure, customizable guest access management.
What management tools are available for the HP MSM720?
Management options include a web-based GUI, CLI, HP Intelligent Management Center (IMC) integration, SNMP and RESTful APIs for centralized configuration and monitoring.
Can the HP MSM720 integrate with third-party network systems?
Yes. The MSM720 supports SNMP, RADIUS, LDAP and Syslog protocols for seamless integration with third-party authentication, monitoring and policy systems.
What are the hardware specifications of the HP MSM720 Premium Mobility Controller?
It features a 1U rack-mount design, quad-core CPU, 4 GB RAM, 8 GB flash storage, three Gigabit Ethernet ports and optional redundant power supplies.
What are the power and environmental requirements for the HP MSM720?
The MSM720 operates on 100–240 VAC, consumes up to 50 W, and runs in 0–40 °C ambient temperature with 5–95 % non-condensing humidity for standard data center environments.
Does the HP MSM720 support high availability and redundancy?
Yes. It supports active-active controller clustering with stateful failover and optional redundant power modules for uninterrupted wireless services.
Is the HP MSM720 compatible with HP wireless access points?
It is fully compatible with HP MSM and Aruba 802.11a/b/g/n/ac access points and automatically manages firmware and RF configurations.
How do I perform firmware updates on the HP MSM720?
Firmware updates can be performed via the web GUI, CLI or IMC by uploading the image file and scheduling an upgrade, which automatically synchronizes AP firmware.
What warranty and support options are available for the HP MSM720?
HP offers a one-year limited hardware warranty with next-business-day on-site support, extendable with Care Pack services for up to five years.
What are the typical use cases for the HP MSM720 Premium Mobility Controller?
Ideal for enterprises, education, healthcare and hospitality, the MSM720 delivers scalable, secure and centrally managed high-density wireless networks.