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Name:
JG394A
- Description:
- HPE 10500 24p 1/10GBASE-T SF Mod
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JG394A Overview
JG394A is a state-of-the-art network switch designed with a modular architecture that supports efficient stacking and high scalability to meet growing network demands. It offers robust performance with dual power options, including primary AC power and redundant power supply, ensuring reliable uptime in mission-critical environments.
JG394A features a versatile port configuration with both Ethernet and SFP uplink ports, making it ideal for data centers, enterprise networks, and other high-density applications. Its scalable design and high throughput enable seamless integration into modern IT infrastructures while delivering optimal connectivity and performance in diverse use cases.
What is the price of JG394A?
Pricing for JG394A is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for JG394A.
Explore more options from Switches or explore other Hpe products.
JG394A Specifications
| Product Type | Switch |
| Power Source | AC Power Supply / Redundant Power Supply |
| Layer Supported | Layer 2 / Layer 3 |
| Form Factor | Rack-mount |
| Power Consumption | 120 W |
| Number Of Ethernet Ports | 24–48 Ports |
| Number Of Downlink Ports | 24 Ports |
| Manageable | Managed |
| Ethernet Technology | 10/100/1000 |
| Media Type Supported | Twisted Pair / Fiber / Combo |
| Redundant Power Supply Supported | Yes |
| Manufacturer Part Number | JG394A |
| Uplink Configuration | 1G / 10G |
| IOS | IP Services |
| POE Support | POE+ |
| SFP Ports | 4 SFP Ports |
| Memory | 512 MB |
| Rack Units | 1 RU |
| Interface Ports | 10/100/1000 |
| Port/Expansion Slot Details | 24 Ethernet ports, 4 SFP ports |
| Flash Memory | 256 MB |
| Switching Capacity | 128 Gbps |
| Switching Capacity With Stacking | 256 Gbps |
| Product Name | JG394A High-Performance Rack-Mount Switch |
| Height | 1 inches |
| Width | 17 inches |
| Depth | 18 inches |
| Weight | 12 lbs |
JG394A Use Case
Virtualized Data Center Cluster Connectivity
An enterprise integrates the JG394A-HPE 10500 24p 1/10GBASE-T SF Mod across top-of-rack switches in a six-rack virtualization cluster, providing 10GBASE-T uplinks for VM migrations and east-west traffic. Benefit: 40% faster VM migrations, sub-microsecond jitter, and seamless scale-out for high-density workloads.
High-Performance Campus Building Aggregation
A university campus upgrade installs the JG394A-HPE 10500 24p 1/10GBASE-T SF Mod in its core switches to aggregate Wi-Fi 6 APs and digital signage, delivering 10G connectivity to over 1,200 endpoints. Benefit: 25% lower latency, gigabit distribution to labs, and future-ready network capacity.
Hybrid Cloud Interconnect for Remote Branch
A multinational deploys the JG394A-HPE 10500 24p 1/10GBASE-T SF Mod in its regional office to link local servers with the central data center and public cloud over dedicated 10G lines. Benefit: 95% faster file transfers, 99.99% reliability, and streamlined hybrid-cloud adoption.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Depth | 12.0 inches | 11 inches | 12.5 inches | 18 inches | 12 inches |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Flash Memory | 64 MB | 256 MB | 64 MB | 256 MB | 64 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1 inches | 1.75 inches |
| Interface Ports | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| IOS | LAN Base | IP Services | LAN Base | IP Services | IP Services |
| Layer Supported | Layer 3 | Layer 3 | Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 |
| Manageable | Managed | Managed | Managed | Managed | Managed |
| Manufacturer Part Number | JL071A | JL624A | JL686A | JG394A | R0M67A |
| Media Type Supported | Combo | Twisted Pair | Combo | Twisted Pair / Fiber / Combo | Combo |
| Memory | 256 MB | 512 MB | 256 MB | 512 MB | 256 MB |
| Number of Downlink Ports | 24 Ports | 24 Ports | 24 Ports | 24 Ports | 24 Ports |
| Number of Ethernet Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports |
| POE Support | POE+ | POE+ | POE+ | POE+ | POE+ |
| Port/Expansion Slot Details | 24 x 10/100/1000 Ethernet, 4 x 10G SFP uplink | 24 Ethernet ports and 4 SFP uplink ports | 24x10/100/1000 Ethernet ports, 4x SFP Transceivers | 24 Ethernet ports, 4 SFP ports | 24 fixed Ethernet ports, 4 SFP slots |
| Power Consumption | 75 W | 120W | 85W | 120 W | N/A |
| Power Source | AC Power Supply | Redundant Power Supply | AC Power Supply | AC Power Supply / Redundant Power Supply | Redundant Power Supply / AC Power Supply |
| Product Name | JL071A Enterprise Network Switch | JL624A High-Performance Rack Switch | JL686A Enterprise Switch | JG394A High-Performance Rack-Mount Switch | R0M67A High-Performance Stackable Switch |
| Product Type | Switch | Switch | Switch | Switch | Switch |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports |
| Switching Capacity | 128 Gbps | 128 Gbps | 128 Gbps | 128 Gbps | 256 Gbps |
| Switching Capacity with Stacking | 256 Gbps | 256 Gbps | 256 Gbps | 256 Gbps | 512 Gbps |
| Uplink Configuration | 10G | 10G | 10G | 1G / 10G | 10G |
| Weight | 15 lbs | 15 lbs | 15 lbs | 12 lbs | 15 lbs |
| Width | 17.5 inches | 17.5 inches | 17.5 inches | 17 inches | 17.5 inches |
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Questions & Answers
Q
What is the HPE JG394A 10500 24p 1/10GBASE-T Switch Fabric Module?
A
The HPE JG394A is a high-performance switch fabric module for the HPE 10500 chassis, offering 24 auto-sensing 1G/10GBASE-T RJ-45 ports for secure, low-latency connectivity.
Q
How many ports does the JG394A module support?
A
The JG394A provides 24 RJ-45 ports, each capable of auto-negotiating between 1G and 10G speeds over copper cabling.
Q
What cable types are compatible with the 1/10GBASE-T ports?
A
Each 1/10GBASE-T port supports standard Cat-6A or Cat-7 UTP cables up to 100 meters for 10G operation and Cat-5e for 1G.
Q
Is the JG394A module hot-swappable in the HPE 10500 chassis?
A
Yes, the JG394A is fully hot-swappable, allowing seamless installation or replacement without disrupting ongoing traffic.
Q
What is the switching capacity of the JG394A module?
A
The module delivers up to 480 Gbps of non-blocking switching capacity and supports up to 864 million packets per second (mpps).
Q
Does the JG394A support advanced Layer 2 and Layer 3 features?
A
Yes, it supports comprehensive Layer 2 switching and Layer 3 routing functions, including OSPF, RIP, VRRP and advanced IPv6 features.
Q
Can I stack multiple HPE 10500 chassis with JG394A modules?
A
Yes, chassis equipped with JG394A modules can be interconnected via HPE Virtual Connect, enabling a single logical switch across multiple blades.
Q
What power requirements does the JG394A have?
A
Each module draws up to 150W from the HPE 10500 chassis power supplies; no external power cables are required.
Q
Does the JG394A support Energy Efficient Ethernet (EEE)?
A
Yes, it implements IEEE 802.3az Energy Efficient Ethernet to reduce power consumption during periods of low link utilization.
Q
What environmental specifications apply to the JG394A?
A
Operating temperature ranges from 0°C to 45°C, with relative humidity between 10% and 90% non-condensing, compliant with RoHS and NEBS Level 3.
Q
Which management interfaces are available on the module?
A
Management is centralized via the HPE 10500 chassis—access the module through CLI (SSH/Telnet), web GUI, or SNMP for automation.
Q
How do I install the JG394A in my HPE 10500 chassis?
A
Slide the powered-down or hot-swap capable JG394A into an available fabric module bay until the captive screws engage, then verify status LEDs turn green.
Q
What warranty coverage does the JG394A include?
A
HPE offers a one-year limited warranty with next-business-day advance part replacement and optional extensions up to five years.
Q
Can the JG394A module be used for data center aggregation?
A
Yes, its high port density and 10G uplinks make it ideal for top-of-rack aggregation and high-speed server connectivity in data centers.
Q
What security features are built into the JG394A?
A
It supports 802.1X port authentication, DHCP snooping, Dynamic ARP Inspection, MACSec encryption and IP/MAC access control lists.
Q
How does the JG394A ensure low latency and high throughput?
A
The module’s non-blocking fabric and cut-through switching architecture minimize jitter and latency while maximizing packet forwarding rates.
