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JL380A
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- HPE OfficeConnect 1920S 8G Switch
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3 Year Extended Warranty
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For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JL380A Overview
JL380A is engineered with a robust, high-performance architecture that delivers enterprise-grade reliability and scalability. It supports multiple power options—including a dedicated AC power supply—and comes equipped with a combination of Ethernet and SFP ports designed for versatile network configurations and seamless stacking.
JL380A provides exceptional performance for demanding data center and campus environments. Its design features include advanced port clustering for enhanced traffic management, scalable stacking capabilities for network growth, and a suite of optimized power and interface options that support diverse use cases without compromise.
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Explore more options from Switches or explore other Hpe products.
JL380A Specifications
| Product Type | Switch |
| Power Source | AC Power Supply |
| Layer Supported | Layer 2 / Layer 3 |
| Form Factor | Rack-mount |
| Power Consumption | 75W |
| Number Of Ethernet Ports | 24–48 Ports |
| Number Of Downlink Ports | 24 Ports |
| Manageable | Managed |
| Ethernet Technology | 10/100/1000 |
| Media Type Supported | Twisted Pair / Fiber |
| Redundant Power Supply Supported | Yes |
| Manufacturer Part Number | JL380A |
| Uplink Configuration | 10G |
| IOS | IP Services |
| POE Support | POE+ |
| SFP Ports | 4 SFP Ports |
| Memory | 256 MB |
| Rack Units | 1 RU |
| Interface Ports | 10/100/1000 |
| Port/Expansion Slot Details | 24 Ethernet ports, 4 SFP uplink slots |
| Flash Memory | 64 MB |
| Switching Capacity | 128 Gbps |
| Switching Capacity With Stacking | 256 Gbps |
| Product Name | JL380A Network Switch |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 16 inches |
| Weight | 10 lbs |
JL380A Use Case
Secure VLAN Segmentation for SMB Branch Offices with JL380A-HPE OfficeConnect 1920S 8G Switch
In a small or medium‐sized branch office, IT teams deploy the JL380A-HPE OfficeConnect 1920S 8G Switch to create up to 16 VLANs for isolating corporate data, guest Wi-Fi and IoT traffic on a single platform. Advanced Access Control Lists (ACLs) and 802.1X authentication enforce strict network policies, reducing lateral threat movement. Benefit: Enterprise-grade security and compliance with streamlined management, minimizing risk and operational overhead.
Power-Over-Ethernet Backbone for Retail Wi-Fi and CCTV
A retail chain uses the JL380A-HPE OfficeConnect 1920S 8G Switch’s 8 PoE+ ports to power IP cameras, wireless access points and digital signage across multiple store locations. Auto‐power allocation and PoE scheduling ensure high-density deployments without external injectors. Benefit: Simplified cabling and centralized power management deliver reliable video surveillance and guest connectivity, reducing installation cost by up to 30%.
QoS-Enabled VoIP and Video Conferencing for Call Centers
In a high-volume call center environment, the JL380A-HPE OfficeConnect 1920S 8G Switch is configured with class-based Quality of Service (QoS) to prioritize VoIP calls and HD video conferencing traffic. Link aggregation and loop protection features guarantee uninterrupted voice quality during peak hours. Benefit: Crystal-clear communications, minimized latency and packet loss, boosting agent productivity and customer satisfaction.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Depth | 16 inches | 12 inches | 15 inches | 18 inches | 18 inches |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Flash Memory | 64 MB | 64 MB | 64 MB | 64 MB | 256 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 1.75 inches | 1 inches | 1.75 inches | 1 inch | 1.75 inches |
| Interface Ports | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| IOS | IP Services | IP Services | LAN Base | IP Services | IP Services |
| Layer Supported | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 2 / Layer 3 | Layer 3 | Layer 3 |
| Manageable | Managed | Managed | Managed | Managed | Managed |
| Manufacturer Part Number | JL380A | JG963A | JH330A | JG962A | JH017A |
| Media Type Supported | Twisted Pair / Fiber | Combo | Twisted Pair | Twisted Pair / Fiber | Combo |
| Memory | 256 MB | 256 MB | 256 MB | 256 MB | 512 MB |
| Number of Downlink Ports | 24 Ports | 8 Ports | 24 Ports | 24 Ports | 24 Ports |
| Number of Ethernet Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports | 24–48 Ports |
| POE Support | POE+ | POE+ | POE+ | POE+ | POE+ |
| Port/Expansion Slot Details | 24 Ethernet ports, 4 SFP uplink slots | Two expansion slots for modular uplink options | N/A | 4 SFP expansion slots available for network scalability | 2 Expansion slots available |
| Power Consumption | 75W | 85 W | 200 W | 130 W | 150 W |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | Redundant Power Supply | AC Power Supply |
| Product Name | JL380A Network Switch | JG963A High-Performance Layer 2/3 Rack-Mount Switch | JH330A Stackable Managed Gigabit Switch | JG962A Enterprise Stackable Layer 3 Switch | JH017A Modular Enterprise Switch |
| Product Type | Switch | Switch | Switch | Switch | Switch |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports | 4 SFP Ports |
| Switching Capacity | 128 Gbps | 128 Gbps | 200 Gbps | 128 Gbps | 320 Gbps |
| Switching Capacity with Stacking | 256 Gbps | 256 Gbps | 400 Gbps | 256 Gbps | 1280 Gbps |
| Uplink Configuration | 10G | 1G | 10G | 10G | 10G |
| Weight | 10 lbs | 8 lbs | 10 lbs | 15 lbs | 15 lbs |
| Width | 17.5 inches | 17.5 inches | 17.5 inches | 17 inches | 17.5 inches |
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Questions & Answers
Q
What is the HPE OfficeConnect 1920S 8G Switch (SKU: JL380A)?
A
The HPE OfficeConnect 1920S 8G Switch (JL380A) is an 8-port Gigabit Ethernet managed switch with two SFP uplink ports, designed for small to medium business networks requiring secure, reliable connectivity and simple web-based management.
Q
How many ports and uplinks does the JL380A switch provide?
A
The JL380A switch offers eight 10/100/1000 Mbps RJ-45 ports and two dedicated Gigabit SFP uplink slots, enabling flexible copper or fiber connections and easy network expansion.
Q
Does the HPE OfficeConnect 1920S 8G Switch support Power over Ethernet (PoE)?
A
No. The HPE OfficeConnect 1920S 8G Switch (JL380A) model does not support PoE. For PoE requirements, consider HPE OfficeConnect 1920S PoE models in the same series.
Q
What management features are available on the JL380A switch?
A
The JL380A switch supports intuitive web GUI, CLI, SNMP v1/v2c/v3, and HPE Intelligent Management Center (IMC) for comprehensive configuration, monitoring, and firmware updates.
Q
Which VLAN capabilities does the HPE OfficeConnect 1920S 8G Switch offer?
A
The JL380A supports up to 64 static and dynamic VLANs, VLAN stacking (Q-in-Q), and guest VLAN to segment traffic, enhance security, and optimize performance for different user groups.
Q
What Quality of Service (QoS) features are included?
A
The switch provides wire-speed Layer 2 QoS with four priority queues, 802.1p and DSCP classification, bandwidth control, and traffic shaping to ensure critical applications receive prioritized bandwidth.
Q
Is stacking supported on the HPE OfficeConnect 1920S 8G Switch?
A
Yes. The JL380A supports HPE switch stacking technology, allowing up to four switches to be managed as a single logical unit to simplify administration and scale port density.
Q
What is the switching capacity and throughput of the JL380A?
A
The HPE OfficeConnect 1920S 8G Switch delivers a switching capacity of 20 Gbps and a forwarding rate of up to 14.88 Mpps, ensuring low-latency performance for demanding network traffic.
Q
Can I remotely manage and monitor the JL380A switch?
A
Yes. You can remotely manage the switch over HTTP/HTTPS, SSH, SNMP, and HPE IMC, enabling centralized monitoring, configuration backups, and real-time alerts from any location.
Q
What security features does the HPE OfficeConnect 1920S 8G Switch provide?
A
The switch includes Access Control Lists (ACLs), 802.1X port authentication, DHCP snooping, IP Source Guard, and ARP inspection to protect against unauthorized access, spoofing, and network attacks.
Q
How energy efficient is the JL380A switch?
A
The JL380A is Energy Efficient Ethernet (EEE) compliant, features intelligent power management, fanless operation, and low-power components to reduce energy consumption and operating costs.
Q
Which operating system runs on the HPE OfficeConnect 1920S series?
A
The switch runs HPE’s Advanced Layer 2 Plus operating system, offering essential Layer 2 features plus static routing, ACLs, and enhanced management for small and medium business networks.
Q
What deployment scenarios are ideal for the JL380A switch?
A
The JL380A is ideal for small offices, branch connectivity, retail environments, and edge network deployments where reliable Gigabit connectivity, security, and simple management are critical.
Q
How do I configure the HPE OfficeConnect 1920S 8G Switch?
A
You can configure the switch via its browser-based web interface wizard, CLI over console/SSH, or HPE Intelligent Management Center, following step-by-step guides available in the product documentation.
Q
What warranty and support options are available for the JL380A?
A
The HPE OfficeConnect 1920S 8G Switch includes a standard one-year warranty with next-business-day advance replacement. Optional Care Pack services extend coverage and response times up to three years.
Q
How do I update the firmware on my JL380A switch?
A
Firmware updates can be performed via the web GUI, CLI, or HPE IMC by uploading the latest firmware file downloaded from HPE Support Center. Always backup configurations before upgrading.
