United States
Q
What is a Huawei server PCIe card?
A
A Huawei server PCIe card is a high-performance expansion module for FusionServer systems that adds capabilities like NVMe storage acceleration, network offload, or AI computing through a PCIe interface.
Q
Which Huawei server PCIe cards are compatible with FusionServer models?
A
Huawei PCIe cards—including SmartSSD, SmartNIC, and NVMe storage modules—are certified for FusionServer R2, R3, R5, and X-series platforms. Consult the Huawei compatibility matrix for slot mappings.
Q
Can Huawei server PCIe cards be used in third-party servers?
A
Huawei PCIe cards are validated for FusionServer platforms. Use in third-party servers is not guaranteed and requires BIOS and driver support from the server vendor.
Q
How do I install and configure a Huawei server PCIe card?
A
Power off the server, insert and secure the card in a compatible PCIe slot, power on, then install the latest Huawei driver and firmware via iBMC’s Update Manager or CLI tools. Confirm detection in the hardware inventory.
Q
What performance benefits do Huawei PCIe NVMe storage cards provide?
A
Huawei PCIe NVMe cards support up to 7.68 TB capacity, 3.5 million IOPS, and sub-20 µs latency, dramatically improving database and virtualization performance.
Q
How do I update the firmware on a Huawei server PCIe card?
A
Use Huawei Update Manager in iBMC or the hupdate CLI tool to upload the firmware package, verify it, and execute the upgrade. Reboot when prompted to complete installation.
Q
What are the power and cooling requirements for Huawei PCIe cards?
A
PCIe cards consume 15 W–25 W and require chassis airflow of at least 300 LFM per slot. Maintain ambient temperatures below 35 °C as per OEM guidelines.
Q
Can I hot-swap a Huawei server PCIe card without downtime?
A
Huawei PCIe cards are not hot-swappable; always power down the server before installing or removing any card unless your server explicitly supports PCIe hot-swap.
Q
How many PCIe lanes and what bandwidth do Huawei server PCIe cards support?
A
Models support PCIe Gen3×8, Gen3×16 or Gen4×16, offering up to 16 GB/s (Gen3×16) or 32 GB/s (Gen4×16) bi-directional bandwidth, based on the card specification.
Q
Which Huawei server PCIe card is recommended for AI and machine learning workloads?
A
The Huawei Ascend SmartNIC integrates NPU cores delivering up to 5 TOPS, optimized for AI inference and ML workloads, and integrates seamlessly with the CANN software stack.
Q
How do I troubleshoot connectivity issues with a Huawei server PCIe card?
A
Verify proper seating and slot compatibility, update firmware and drivers, review iBMC event logs, and run Huawei diagnostic utilities like hwdiag for detailed error analysis.
Q
Does Huawei provide drivers and management software for its PCIe cards?
A
Yes. Huawei provides drivers, firmware, and management software—including Update Manager, hupdate CLI, and DeviceManager—available on the Huawei Support & Services portal.
Q
What warranty and technical support are available for Huawei PCIe cards?
A
Huawei furnishes a one-year limited warranty on PCIe cards, with optional enterprise support extensions. Technical support is available 24/7 via phone, email, and the MyHuawei portal.
Q
How can I monitor the health and performance of Huawei PCIe cards?
A
Monitor card health with Huawei iBMC’s System Health dashboard or the CLI-based DeviceManager tool to track temperature, power, IOPS, and error metrics in real time.
Q
Where can I purchase genuine Huawei server PCIe cards?
A
Purchase from authorized Huawei partners, certified distributors, or the Huawei Enterprise Online Store. Verify channel certificates to ensure authenticity.
