United States
Q
What are HPE Racks and what benefits do they offer?
A
HPE Racks are industry-standard, 19-inch server enclosures designed for high-density data center deployments, offering robust load capacity, intelligent cable management, and optimized airflow to maximize uptime and simplify maintenance.
Q
Which rack sizes and unit heights does HPE offer?
A
HPE supplies racks in multiple form factors—including 25U, 42U, 45U and 48U heights—with depths ranging from 600 mm to 1070 mm to accommodate diverse equipment profiles and space constraints.
Q
What is the maximum load capacity of an HPE Rack?
A
Depending on the model, HPE Racks support static loads up to 2000 kg (4400 lb) and dynamic loads up to 1200 kg (2640 lb), ensuring stable operation under full server and storage configurations.
Q
Are HPE Racks compatible with standard 19-inch equipment?
A
Yes. HPE Racks adhere to the EIA-310-D standard for 19-inch rack mounting, guaranteeing compatibility with third-party servers, switches, PDUs and KVMs from leading vendors.
Q
How do I select the right HPE Rack for my data center?
A
Assess your IT load requirements, available floor space and cooling capacity, then match those parameters to HPE’s rack height, depth and payload specifications to ensure optimal fit and performance.
Q
What cable management solutions are available for HPE Racks?
A
HPE offers vertical and horizontal cable managers, adjustable patch panels and rear cable troughs to route power and data cabling neatly, reducing airflow obstruction and simplifying serviceability.
Q
How does airflow management work in HPE Racks?
A
HPE Racks use perforated front/rear doors, blanking panels, and integrated baffles to direct cold aisle intake and hot aisle exhaust, enhancing cooling efficiency and reducing energy consumption.
Q
Which power distribution units (PDUs) are compatible with HPE Racks?
A
HPE’s iPDU and standard PDU lineup mount directly to rack verticals, providing single- or three-phase power distribution, outlet-level switching and remote monitoring to ensure reliable power delivery.
Q
Can I customize HPE Racks with additional accessories?
A
Yes. HPE Racks support a wide range of accessories—including monitor mounts, sliding shelves, blanking panels and environmental sensors—to tailor configurations to specific operational needs.
Q
How do I install rails, shelves, and accessories in an HPE Rack?
A
HPE provides tool-less mounting rails and keyed accessory brackets; simply align to numbered rack U-spaces, secure latches or screws, and verify stability before adding equipment.
Q
Do HPE Racks offer security locking options?
A
HPE Racks come with front and rear swing-handle locks, optional electronic access modules and side-panel lock kits to protect against unauthorized physical access.
Q
What warranty and support are included with HPE Racks?
A
HPE Racks include a one-year limited warranty covering manufacturing defects, with options to extend coverage via HPE Foundation Care or Proactive Care services for parts replacement and on-site support.
Q
How do I maintain and clean my HPE Rack?
A
Regularly inspect and dust rack components with a dry cloth, ensure airflow vents remain unobstructed, and tighten mounting hardware every quarter to maintain structural integrity.
Q
Where can I purchase genuine HPE Racks and accessories?
A
Authorized HPE channel partners, online storefronts like HPE’s official e-commerce portal and HPE-certified resellers provide genuine racks, ensuring compatibility and valid warranty coverage.
Q
How do HPE Racks integrate with HPE OneView for remote management?
A
When equipped with environmental sensors and iPDUs, HPE Racks feed real-time power, temperature and humidity data into HPE OneView, enabling centralized monitoring, alerts and capacity planning.
Q
What environmental monitoring solutions can I use with HPE Racks?
A
HPE environmental sensor kits measure temperature, humidity and airflow at multiple rack elevations, transmitting data to HPE OneView or third-party DCIM tools for proactive infrastructure management.
