United States
Q
What is the HP MSR20 Series?
A
The HP MSR20 Series is a family of multi-service routers designed for small to medium enterprises, delivering integrated routing, switching, security, and wireless services in a compact form factor.
Q
What are the key features of the HP MSR20 Series?
A
Key features include dual-core CPU throughput up to 300 Mbps, built-in Gigabit Ethernet ports, optional LTE WAN, advanced security with firewall/VPN, and centralized management via HP Intelligent Management Center.
Q
What performance can I expect from the HP MSR20 Series?
A
The MSR20 Series delivers up to 300 Mbps forwarding performance, 30,000 sessions, and hardware-accelerated encryption, ensuring stable WAN connectivity and secure VPN tunnels for SMB environments.
Q
How many interfaces does the HP MSR20 Series support?
A
Depending on the model, the MSR20 Series offers 4 to 12 Gigabit Ethernet ports, optional SFP slots, a built-in LTE interface, and a USB port for backup 4G or storage.
Q
Does the HP MSR20 Series support VLANs?
A
Yes, the MSR20 Series supports up to 4,096 VLANs with IEEE 802.1Q tagging, enabling flexible network segmentation and secure separation of services.
Q
What security features are available on the HP MSR20 Series?
A
Security features include stateful firewall, IPsec VPN with AES-256 encryption, DoS protection, MAC filtering, and deep packet inspection for comprehensive threat defense.
Q
Can the HP MSR20 Series handle VPN connections?
A
Absolutely. It supports up to 50 IPsec VPN tunnels concurrently, with hardware encryption acceleration to maintain high throughput and low latency.
Q
How is the HP MSR20 Series managed?
A
Management options include a web GUI, CLI over SSH/Telnet, SNMP v2/v3, and integration with HP Intelligent Management Center (IMC) for centralized device monitoring and configuration.
Q
What is the power consumption of the HP MSR20 Series?
A
Power consumption ranges from 15W to 25W depending on the model and configuration, making it energy-efficient for continuous operation in branch offices.
Q
Does the HP MSR20 Series support high availability?
A
Yes, the MSR20 Series offers VRRP for router redundancy and dual-WAN failover to ensure uninterrupted network uptime.
Q
What routing protocols are supported by the HP MSR20 Series?
A
Supported protocols include static routing, RIP v1/v2, OSPF, BGP-4, IS-IS, and Policy-Based Routing for versatile network topologies.
Q
Is the HP MSR20 Series upgradeable?
A
Yes, it supports modular firmware updates via CLI or web interface, with optional feature licenses for advanced SD-WAN, MPLS, and enhanced security services.
Q
What warranty and support options are available?
A
HP provides a one-year limited warranty, with optional HP Care Pack services offering next-business-day onsite support and 24×7 global coverage.
Q
Which operating system does the HP MSR20 Series use?
A
It runs HP Intelligent Routing System (IRS OS), delivering carrier-grade stability, advanced QoS, and rich service features tailored to enterprise needs.
Q
What are typical use cases for the HP MSR20 Series?
A
Common use cases include branch office WAN aggregation, retail store networking, secure VPN connectivity, remote site VoIP, and LTE backup services.
Q
How do I update the firmware on the HP MSR20 Series?
A
Download the latest IRS OS image from the HP support portal, then upload and apply it via the web GUI or CLI’s upgrade command, followed by a system reboot.
