United States
Q
How do I perform the initial setup of my Synology Router?
A
Connect your Synology Router to power and modem, open a browser to http://router.synology.com, follow the SRM Web Assistant prompts to configure your admin account, Wi-Fi settings, and Internet connection.
Q
What is Synology Router Manager (SRM) and why is it important?
A
SRM is Synology’s web-based operating system that centralizes network management, offering firewall, QoS, VPN server, and parental controls for secure, optimized performance.
Q
How can I create a guest Wi-Fi network on my Synology Router?
A
In SRM Control Panel, go to Wireless > Guest Network, enable the guest SSID, set encryption and bandwidth limits, then apply to isolate guest traffic from your main network.
Q
Can I use multiple Synology Routers to extend coverage?
A
Yes, enable Synology Router Mesh in SRM under Wi-Fi > Mesh, add secondary routers via Web Assistant or Synology Router app, and enjoy seamless roaming and expanded coverage.
Q
What security features does a Synology Router offer?
A
Synology Routers provide WPA3 encryption, intrusion prevention, automatic security updates, DOS protection, malicious site blocking, and comprehensive firewall controls in SRM.
Q
How do I enable VPN on my Synology Router?
A
Install the VPN Server package in SRM Package Center, configure OpenVPN or L2TP/IPSec profiles, enable port forwarding if needed, and distribute client configuration files securely.
Q
How can I set up parental controls on my Synology Router?
A
In SRM, navigate to Safe Access, create profiles for each user or device, define content filters, time schedules, and usage quotas, then assign devices for automated enforcement.
Q
How do I update firmware on my Synology Router?
A
Open SRM Control Panel > Update & Restore, enable Auto Firmware Update for hands-free upgrades or manually upload the latest firmware file downloaded from the Synology Download Center.
Q
What is Quality of Service (QoS) and how do I configure it?
A
QoS prioritizes network traffic: go to SRM Control Panel > Traffic Control, create custom rules or use Application Optimization, assign priority levels to ensure bandwidth for critical applications.
Q
How do I monitor network activity on a Synology Router?
A
Use SRM’s Network Center dashboard to view real-time traffic statistics, device usage, threat logs, and application monitors for full visibility into bandwidth consumption.
Q
Can I integrate Synology Router with QuickConnect?
A
Yes, register a QuickConnect ID in SRM Control Panel > QuickConnect to access your router remotely, secure your sessions, and manage network settings from anywhere.
Q
How do I configure port forwarding on a Synology Router?
A
In SRM Control Panel > External Access > Port Forwarding, add a rule specifying source port, destination IP and port, protocol, and apply to enable incoming service access.
Q
What mobile app options are available for Synology Routers?
A
Use the Synology Router app (iOS/Android) for on-the-go setup, network monitoring, Wi-Fi management, mesh configuration, and parental control adjustments from your smartphone.
Q
How do I block unwanted devices on my Synology Router?
A
In SRM’s Network Center > Device List, select the device, click Block, or create MAC-based Access Control rules under Control Panel > Security to restrict unauthorized connections.
Q
What are the benefits of using WPA3 on a Synology Router?
A
WPA3 provides stronger encryption, individualized data protection, improved password-based authentication, and enhanced security against brute-force attacks compared to WPA2.
