United States
Q
What are Fortinet licenses?
A
Fortinet licenses are digital entitlements that unlock security and networking services on Fortinet devices, including firewall, VPN, antivirus, and threat intelligence.
Q
What types of Fortinet licenses are available?
A
Fortinet offers perpetual licenses for one-time functionality and subscription licenses for ongoing services such as UTM, SD-WAN, antivirus, web filtering, and FortiGuard threat feeds.
Q
How does a Fortinet subscription license differ from a perpetual license?
A
A subscription license provides time-bound security updates and threat intelligence, while a perpetual license grants indefinite use of base features without continuous service updates.
Q
What is included in a FortiGate UTM license?
A
A FortiGate UTM license bundles antivirus, web filtering, intrusion prevention, application control, antispam, and FortiGuard threat intelligence for unified threat management.
Q
How can I purchase Fortinet licenses?
A
You can purchase Fortinet licenses through authorized Fortinet partners, resellers, or directly from Fortinet’s online store with options for standard or volume licensing.
Q
How do I activate my Fortinet license?
A
Activate your license by registering your device’s serial number in the Fortinet Customer Service & Support portal, then downloading and installing the license file on the device.
Q
How do I renew Fortinet licenses?
A
Renew your subscription through your Fortinet partner or the Fortinet support portal before expiration to maintain uninterrupted access to security updates and services.
Q
Can I upgrade my Fortinet license?
A
Yes, you can upgrade by purchasing a higher-tier license or additional service features, then applying the new license file via the Fortinet Support portal.
Q
How do I check my Fortinet license status?
A
Log in to the Fortinet device GUI or the Fortinet Support portal to view current license type, expiration date, and enabled features under the License Information section.
Q
How long do Fortinet licenses last?
A
Subscription licenses are offered in one-, three-, or five-year terms, while perpetual licenses remain valid indefinitely for the purchased feature set.
Q
Can I transfer a Fortinet license to a new device?
A
Yes, you can transfer eligible licenses by deregistering the old device in the Fortinet Support portal and reassigning the license to the new device’s serial number.
Q
What is the cost of Fortinet licenses?
A
License costs vary by device model, feature package, term length, and support level; contact a Fortinet partner for a tailored quote based on your requirements.
Q
Are trial Fortinet licenses available?
A
Fortinet offers free 15- to 30-day trial licenses for most security and networking services through the Fortinet Demo Center or partner engagement.
Q
How do I manage multiple Fortinet licenses?
A
Use FortiManager or the Fortinet Support portal’s License Management dashboard to centrally track, renew, transfer, and audit all your licenses.
Q
How do I choose the right Fortinet license for my business?
A
Assess your security requirements—such as firewall throughput, UTM services, SD-WAN, endpoint protection—and consult a Fortinet partner to match you with the optimal license bundle.
Q
Does Fortinet offer volume discounts?
A
Yes, Fortinet provides volume and multi-year subscription discounts through the Fortinet Partner Program based on license counts and contract duration.
Q
What support is included with Fortinet licenses?
A
Fortinet subscription licenses include 24/7 technical support, firmware updates, and FortiGuard security services; perpetual licenses may require a support contract for updates and assistance.
