United States
Q
What is an HPE Software License?
A
An HPE Software License is a legal entitlement that authorizes you to deploy and use HPE software products under specific terms and metrics such as per core, per user or per server.
Q
How do I purchase HPE Software Licenses?
A
You can purchase HPE Software Licenses through authorized HPE partners, the HPE online store or directly from HPE sales representatives, selecting the license type and quantity that match your deployment requirements.
Q
What license types are available for HPE software?
A
HPE offers perpetual, subscription and usage-based licenses across metrics such as per core, per virtual machine, per user or per instance to suit on-premises, hybrid and cloud deployments.
Q
How do I activate my HPE Software License?
A
Activate your HPE Software License by logging into the HPE Support Center or License Management portal, importing your entitlement certificate and applying the generated license key to your product.
Q
How can I manage HPE Software Licenses centrally?
A
Use the HPE License Management Center or HPE OneView to view entitlements, track usage, generate reports and reassign license keys across your infrastructure.
Q
Can I transfer an HPE Software License between servers?
A
Yes, subject to your license agreement, you can retire the license key on the original server and reassign it to a new server using the HPE License Management portal.
Q
How do I renew or upgrade my HPE Software License?
A
Contact your HPE partner or HPE sales team to request a renewal or upgrade quote, then apply the updated entitlement certificate via the HPE Support Center to extend or expand your license.
Q
What is the difference between perpetual and subscription HPE licenses?
A
Perpetual licenses provide a one-time, indefinite right to use the software, while subscription licenses grant time-bound access and include updates and support for the subscription term.
Q
How do I check HPE Software License compliance?
A
Generate compliance reports in the HPE License Management Center or via audit tools in HPE OneView to compare deployed instances against purchased entitlements and identify any gaps.
Q
What is an HPE Enterprise License Agreement (ELA)?
A
An HPE Enterprise License Agreement (ELA) is a volume licensing contract that consolidates all HPE software entitlements under one umbrella for simplified procurement, management and predictable budgeting.
Q
How do virtualization rights work with HPE Software Licenses?
A
HPE virtualization rights allow you to deploy licensed software on multiple virtual machines or hosts according to your license metric, and you can reassign licenses dynamically within your virtualization environment.
Q
How do I obtain license keys from the HPE Support Center?
A
Log into the HPE Support Center, navigate to ‘Software Licenses’, locate your entitlement certificate and download the associated license keys or activation codes.
Q
What support options are included with HPE Software Licenses?
A
HPE Software Licenses typically include technical support, software updates, patches and access to the HPE Support Center according to the support level defined in your agreement.
Q
How do I handle HPE Software licensing for cloud deployments?
A
Use HPE’s Bring-Your-Own-License (BYOL) model or subscribe to HPE GreenLake services, ensuring your cloud provider supports your HPE license metric and entitlement terms.
Q
What happens if I run HPE software without a valid license?
A
Operating HPE software without a valid license can lead to compliance violations, financial penalties, restricted access to updates and support, and potential legal liabilities.
