Q
What is an Application Security Gateway License?
A
An Application Security Gateway License is a software entitlement that enables advanced threat protection and policy enforcement at the application layer, safeguarding web, API and mobile traffic against OWASP Top 10 vulnerabilities.
Q
What licensing models are available for Application Security Gateways?
A
Application Security Gateway Licenses are offered as perpetual (one-time purchase) and subscription (annual or multi-year) models, allowing customers to choose based on budget, deployment duration and update requirements.
Q
How do I choose the right Application Security Gateway License?
A
Select a license model based on your expected throughput, number of protected applications, high-availability requirements and preferred support level to optimize cost and coverage.
Q
Can I switch from a perpetual license to a subscription license?
A
Yes, you can migrate from perpetual to subscription licensing at any time by contacting your vendor sales representative and applying the new subscription activation key.
Q
How do I activate my Application Security Gateway License?
A
Activate your license by importing the vendor-provided license key into the gateway’s web management console under System > Licensing, then rebooting the device if prompted.
Q
Are trial licenses available for evaluation?
A
Yes, 30-day trial licenses with full feature access are available—request your trial key through the vendor portal or by contacting sales to test performance and compatibility.
Q
How do I renew my Application Security Gateway License?
A
Renew your subscription or support agreement before expiration via the vendor portal or authorized reseller, then apply the renewal key in the gateway’s licensing menu to extend coverage.
Q
Does the license include software updates and technical support?
A
Subscription and active support contracts include all software updates, security patches and 24/7 technical support in accordance with your chosen service-level agreement (SLA).
Q
Can I upgrade my license capacity without downtime?
A
Yes, you can apply a higher-tier license key to increase throughput or add application instances on the fly—changes take effect immediately without disrupting existing sessions.
Q
How is license capacity measured?
A
Capacity is typically measured by maximum concurrent connections, total throughput (Gbps) or number of protected applications, depending on your gateway model and selected licensing metric.
Q
How does licensing work in high-availability deployments?
A
In an active-passive HA setup, each node requires its own license key; synchronization of configurations and license entitlements ensures seamless failover and full feature parity.
Q
Is the same license valid for on-premises and cloud deployments?
A
Many vendors offer unified licensing that covers physical, virtual and cloud-native instances, enabling consistent policy enforcement across hybrid environments under one entitlement.
Q
Does the license cover containerized and microservices environments?
A
Container-aware licensing options allow you to protect microservices by dynamically assigning entitlements to Kubernetes pods or Docker containers based on deployed service counts.
Q
How can I monitor my license usage?
A
Use the gateway’s built-in dashboard or API to track license consumption metrics—such as concurrent sessions and throughput—and configure alerts for approaching capacity limits.
Q
How do Application Security Gateway Licenses support compliance reporting?
A
Licenses include audit logging, compliance templates (PCI-DSS, GDPR, HIPAA) and automated reporting tools that help demonstrate adherence to regulatory requirements and internal policies.
Q
What is the process for license key replacement if the hardware is upgraded?
A
Submit a hardware replacement request to your vendor with the original license key and new device serial number; upon approval, you’ll receive a rehosted license key to install on the new hardware.