United States
Q
What license tiers are available for the S9700 Series Switch?
A
The S9700 Series Switch provides a Base Software License for fundamental networking functions and optional Advanced Feature Licenses—such as Data Center Advanced, MPLS, and VXLAN EVPN—to enable specialized capabilities.
Q
How do I activate a license on the S9700 Series Switch?
A
In system view, use the CLI command license install <license_file> and then save the configuration; the switch automatically activates the license on next reboot.
Q
How can I verify the current license status on my S9700 switch?
A
Execute the CLI command display license all in system view to view installed licenses, activation status, and expiration details.
Q
Can I upgrade my S9700 Series Switch from a base license to enterprise features?
A
Yes. Purchase the desired Advanced Feature License, upload the license file via FTP/TFTP, install it with license install, and reboot the switch to apply the upgrade.
Q
What is the format of the license key for the S9700 Series Switch?
A
S9700 license keys are alphanumeric strings formatted as 16 pairs separated by hyphens (xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx) and tied to the switch’s serial number.
Q
How do I migrate licenses when replacing hardware in the S9700 Series?
A
Deactivate the license using license uninstall <license_ID>, retrieve the activation code, then install the code on the new switch and reboot to complete migration.
Q
Do S9700 Series Switch licenses expire or are they perpetual?
A
S9700 Base and Advanced Feature Licenses are perpetual by default; subscription-based options are available with defined term periods and require renewal.
Q
Is downtime required to apply a new license on the S9700 Series Switch?
A
Installing a license requires a single reboot, but active traffic is maintained until the reboot command is executed, minimizing service impact.
Q
How do I purchase additional S9700 Series Switch licenses?
A
Contact an authorized vendor or Huawei sales representative, specify the switch serial number and desired license SKU, and complete the purchase order.
Q
Can I renew my Data Center Advanced License online?
A
Yes. Use the Huawei licensing portal to submit renewal requests, enter your serial number and current license ID, and complete the transaction electronically.
Q
What should I do if license activation fails on my S9700 switch?
A
Verify license file integrity, ensure the switch’s serial number matches the license, check system time synchronization, and retry installation; contact support if issues persist.
Q
How do I back up and restore license files on the S9700 Series Switch?
A
Use system-view commands: copy license flash:/<license_file> tftp://<server>/<path> to back up and reverse the command to restore, then reboot.
Q
Can I share licenses between multiple S9700 switches?
A
No. S9700 Series licenses are node-locked and tied to each switch’s serial number; floating or pooled licenses are not supported.
Q
How do I view detailed usage reports for my S9700 Series licenses?
A
Enable license statistics with the command license statistics enable, then run display license statistics to generate feature usage and resource consumption reports.
Q
What software version is required for my S9700 Series licenses?
A
Ensure your switch runs a minimum firmware version compatible with your license tier; refer to the Huawei release notes for specific S9700 software and license compatibility matrix.
Q
What support and maintenance options are included with S9700 Series licenses?
A
Huawei’s standard maintenance includes 24x7 technical support, software updates, and access to the knowledge base; extended options add on-site services and faster response times.
