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Name:
SP-ARC-XPS-ATT-CON
- Description:
- SP-ARC-XPS-ATT-CON SolutionsPlus ARC Express PC Attendant Console
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Added to cart 41 times recently
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- 882658103063
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3 - List Price:
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$1,095.00
- Price:
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$682.00
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For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
SP-ARC-XPS-ATT-CON
SP-ARC-XPS-ATT-CON SolutionsPlus ARC Express PC At...
$1,095.00
$682.00
47 in Global Warehouse
$682.00
38% off
TRUSTED, TRIED, PROVEN
SP-ARC-XPS-ATT-CON Overview
SP-ARC-XPS-ATT-CON-SP-ARC-XPS-ATT-CON SolutionsPlus ARC Express PC Attendant Console is a network management software designed for IT administration in enterprise and SMB environments. It is offered as a volume license with a lifetime duration for 100+ users and unlimited device management, delivered via a digital key download that requires online activation, ensuring rapid deployment and compliance with IT protocols.
SP-ARC-XPS-ATT-CON-SP-ARC-XPS-ATT-CON SolutionsPlus ARC Express PC Attendant Console is compatible with the Windows platform and targets use cases such as IT administration and enterprise monitoring. This downloadable solution is engineered for education, business, and IT admin use, providing robust support included with the license and meeting the vendor’s official specifications.
What is the price of SP-ARC-XPS-ATT-CON?
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SP-ARC-XPS-ATT-CON Specifications
| Product Type | Software License |
| Software Category | Network Management |
| License Type | Volume |
| License Duration | Lifetime |
| Use Case | IT Admin |
| User Count | 100+ Users |
| Device Count | Unlimited |
| Platform Compatibility | Windows |
| Delivery Method | Digital Key |
| Activation Type | Online Activation |
| Language Support | Multilingual |
| Bit Version | 64-bit |
| Cloud Integration | N/A |
| Software Format | Downloadable |
| Support Included | Yes |
| Product Name | SP-ARC-XPS-ATT-CON-SP-ARC-XPS-ATT-CON SolutionsPlus ARC Express PC Attendant Console |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | Yes |
| Compliance Certifications | N/A |
| Product Region | Global |
SP-ARC-XPS-ATT-CON Use Case
High-Volume Patient Intake with SolutionsPlus ARC Express PC Attendant Console (SP-ARC-XPS-ATT-CON)
In a 1,000-bed hospital receiving 5,000+ daily calls, receptionists use the SP-ARC-XPS-ATT-CON console to view real-time staff presence, perform one-touch transfers to specialist units, and manage prioritized queues. Benefit: reduces average call handling time by 30%, minimizes patient wait times, and elevates overall patient satisfaction.
Centralized Multi-Store Customer Support for Retail Chains
A national retailer deploys SP-ARC-XPS-ATT-CON at its central support desk to seamlessly route promotional inquiries and returns requests across 200+ store locations. Real-time status indicators and speed-dial panels ensure that customer queries reach the right regional expert instantly. Benefit: increases first-call resolution by 25%, cuts abandoned calls by 40%, and delivers consistent shopping experiences.
Emergency Dispatch Coordination for Municipal Services
City 911 dispatchers leverage the SP-ARC-XPS-ATT-CON console to monitor multiple incoming lines, prioritize life-threatening calls, and launch rapid multi-party conference calls with police, fire, and EMS teams. Built-in call recording and real-time presence dashboards streamline operations. Benefit: accelerates dispatch response times by 20%, improves inter-agency communication, and enhances public safety outcomes.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | N/A | N/A | 64-bit | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Digital Key | Digital Key | Email Delivery |
| Device Count | 1 Device | 1 Device | 1 Device | Unlimited | 1 Device |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | N/A | English | English | Multilingual | English |
| License Duration | Lifetime | Lifetime | Lifetime | Lifetime | Lifetime |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Perpetual | Perpetual | Perpetual | Volume | Perpetual |
| Platform Compatibility | N/A | Cross-Platform | Cross-Platform | Windows | Web-Based |
| Product Name | SW-CCME-UL-7925-SW-CCME-UL-7925 Cisco Unified CME User License for single Cisco 7925 | SW-CCME-UL-7906-SW-CCME-UL-7906 Cisco CallManager Express License For Single 7906 IP Phone | SW-CCM-UL-3PTYM-SW-CCM-UL-3PTYM CUCM 3.x or 4.x RTU lic. for single 3rd pty multi line phone | SP-ARC-XPS-ATT-CON-SP-ARC-XPS-ATT-CON SolutionsPlus ARC Express PC Attendant Console | SW-CCME-UL-3PSIPS-SW-CCME-UL-3PSIPS CallManager Express UL For Single Line 3rd Party SIP Phones |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | N/A | N/A | N/A | Yes | No |
| Software Category | Collaboration | Network Management | Network Management | Network Management | Collaboration |
| Software Format | Downloadable | Downloadable | N/A | Downloadable | Downloadable |
| Support Included | Vendor Support Required | Yes | Vendor Support Required | Yes | Vendor Support Required |
| Use Case | Business | Enterprise | Business | IT Admin | Enterprise |
| User Count | 1 User | 1 User | 1 User | 100+ Users | 1 User |
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Questions & Answers
Q
What is the SolutionsPlus ARC Express PC Attendant Console (SP-ARC-XPS-ATT-CON)?
A
The SolutionsPlus ARC Express PC Attendant Console (SP-ARC-XPS-ATT-CON) is a Windows-based attendant application that provides receptionist and call-center operators with one-click call control, visual call status, and programmable hotkeys for efficient call handling.
Q
Which phone systems are compatible with the ARC Express PC Attendant Console?
A
The ARC Express Attendant Console is compatible with most SIP-based VoIP systems and major PBX platforms that support standard SIP trunking, including Cisco, Avaya, 3CX, Asterisk, and BroadSoft.
Q
What are the system requirements for installing SP-ARC-XPS-ATT-CON?
A
Minimum requirements include Windows 10 or 11 (64-bit), Intel Core i3 or equivalent, 4 GB RAM, 100 MB free disk space, USB 2.0 port, and a broadband internet connection for software activation and updates.
Q
How do I install the SolutionsPlus ARC Express PC Attendant Console?
A
Download the installer from the SolutionsPlus portal, run the setup wizard, accept the license agreement, enter your license key (SP-ARC-XPS-ATT-CON), and follow on-screen prompts. Restart your PC to complete the installation.
Q
Can the Attendant Console manage multiple lines and extensions?
A
Yes. ARC Express PC Attendant Console supports up to 48 simultaneous SIP lines or extensions, enabling operators to monitor status, make transfers, and handle conference calls with a single interface.
Q
Does the ARC Express Console offer customizable hotkeys?
A
Absolutely. You can assign programmable hotkeys for answer, hold, transfer, conference, and voicemail actions. Hotkey mapping is fully configurable in the settings menu for optimized workflow.
Q
Is the SP-ARC-XPS-ATT-CON software covered by a warranty?
A
Yes. SolutionsPlus provides a one-year limited software warranty covering defects in materials and workmanship. Extended maintenance and premium support plans are available for purchase.
Q
How do I obtain technical support for ARC Express PC Attendant Console?
A
Contact SolutionsPlus support via email at support@solutionsplus.com, call 1-800-555-ARCX, or submit a ticket through the online portal. Standard support is available Monday to Friday, 8 AM–6 PM local time.
Q
Can I integrate the ARC Express Console with CRM platforms?
A
Yes. The console offers native integration modules for Salesforce, Microsoft Dynamics 365, and Zoho CRM. Click-to-dial and pop-up contact features are supported with our optional integration license.
Q
What security features does the PC Attendant Console include?
A
The console uses TLS/SRTP encryption for SIP signaling and media streams, supports role-based user authentication, and integrates with Active Directory for single sign-on and policy enforcement.
Q
How do I update the SP-ARC-XPS-ATT-CON software?
A
Open the console, navigate to Help > Check for Updates, and follow prompts to download and install the latest version. Automatic update checks can be enabled in the Preferences menu.
Q
Is remote deployment possible for multiple workstations?
A
Yes. Administrators can use Microsoft SCCM, Group Policy Objects, or custom scripts for silent MSI deployment. A centralized configuration file (.json) streamlines settings across all installed instances.
Q
What training resources are available for ARC Express PC Attendant Console?
A
SolutionsPlus provides online user guides, video tutorials, and live webinars. Certification courses and on-site training are available for enterprise customers under our premium support plan.
Q
Can I customize the console’s interface layout?
A
Yes. The interface supports drag-and-drop panel arrangement, adjustable font sizes, and color themes. Operators can save multiple layout profiles for different shifts or roles.
Q
Does the ARC Express Console support mobile or tablet devices?
A
The PC Attendant Console is optimized for Windows desktops and laptops. For mobile or tablet support, SolutionsPlus offers a separate ARC Mobile app compatible with iOS and Android platforms.
Q
How do I purchase the SP-ARC-XPS-ATT-CON SolutionsPlus ARC Express Console?
A
Visit the SolutionsPlus online store or contact your authorized reseller. Pricing starts at $299 per license, with volume discounts and bundled support packages available.
