United States
Q
What is a Huawei UC Gateway?
A
A Huawei UC Gateway is a network appliance that connects enterprise PBXs, VoIP platforms and SIP trunks to deliver unified communication services.
Q
Which models are available in the Huawei UC Gateway series?
A
Huawei offers the USG, AR, S, E and B series UC Gateways, each optimized for different deployment scales and session capacities.
Q
How does a Huawei UC Gateway integrate with third-party SIP trunks?
A
Huawei UC Gateways support standard SIP protocols and customizable signaling parameters to ensure seamless interoperability with major SIP trunk providers.
Q
What capacity can Huawei UC Gateways handle?
A
Depending on the model, Huawei UC Gateways support from 200 up to 30,000 concurrent call sessions, ensuring scalable performance for enterprises of all sizes.
Q
Which PBX systems are compatible with Huawei UC Gateways?
A
Huawei UC Gateways are SIP-compliant and integrate natively with Avaya, Cisco, NEC, Mitel and other major PBX platforms without middleware.
Q
How is licensing managed for Huawei UC Gateways?
A
Licensing is capacity-based: activate per concurrent session license on the gateway to scale capacity on demand without hardware changes.
Q
What security features are built into Huawei UC Gateways?
A
Huawei UC Gateways include TLS/SRTP encryption, VPN tunneling, firewall functions and DoS/DDoS protection to secure voice traffic end-to-end.
Q
Can Huawei UC Gateways be deployed in cloud environments?
A
Yes, Huawei UC Gateways support virtualized deployments on mainstream cloud platforms and Huawei Cloud for flexible, software-defined UC architectures.
Q
How do I upgrade firmware on a Huawei UC Gateway?
A
Use the web-based Huawei eSight or CLI to upload the new firmware image, then schedule an in-service upgrade to minimize downtime.
Q
What management tools are available for Huawei UC Gateways?
A
Huawei eSight and WebUI provide comprehensive configuration, monitoring, and alarm management, plus RESTful APIs for third-party integration.
Q
How does Huawei UC Gateway ensure call quality?
A
With built-in QoS, traffic shaping and jitter-buffer algorithms, Huawei UC Gateways prioritize voice packets to maintain MOS above 4.0.
Q
What high-availability options exist for Huawei UC Gateways?
A
Huawei supports active-standby clustering and link-redundancy mechanisms to deliver uninterrupted voice services with sub-50 ms failover.
Q
Which monitoring metrics are available on Huawei UC Gateways?
A
Monitor key KPIs such as call rate, packet loss, latency, CPU/memory usage and SIP message success rates via SNMP or eSight dashboards.
Q
What are typical use cases for Huawei UC Gateways?
A
Common scenarios include SIP trunk migration, legacy PBX integration, regional VoIP peering and multi-branch unified communications.
Q
How is pricing structured for Huawei UC Gateways?
A
Pricing is based on the gateway model, licensed session capacity, optional security or codec packs and any advanced support agreements.
Q
What support and warranty options are offered for Huawei UC Gateways?
A
Huawei provides standard one-year hardware warranty, optional on-site service, 24/7 TAC support and OS update subscriptions for ongoing maintenance.
