United States
Q
What is the 3500 Series WLAN Controller?
A
The 3500 Series WLAN Controller is a rack-mount network appliance that centrally manages, secures, and optimizes up to 1,000 enterprise-grade access points, delivering unified Wi-Fi performance for medium to large deployments.
Q
How many access points does the 3500 Series support?
A
The 3500 Series supports up to 1,000 access points per controller, enabling scalable Wi-Fi growth without sacrificing centralized policy enforcement or network stability.
Q
What aggregate throughput does the 3500 Series deliver?
A
With up to 40 Gbps of aggregate throughput, the 3500 Series handles high-density, latency-sensitive applications and ensures seamless user experiences under peak loads.
Q
Does the 3500 Series support Wi-Fi 6 (802.11ax)?
A
Yes. The 3500 Series fully supports Wi-Fi 6 (802.11ax) features—OFDMA, MU-MIMO, BSS Coloring—for improved capacity, efficiency, and client performance in crowded RF environments.
Q
What security features are included in the 3500 Series?
A
The controller provides WPA3 encryption, 802.1X RADIUS authentication, integrated IDS/IPS, secure guest portals, rogue AP detection, and role-based access controls to safeguard wireless traffic.
Q
How do I manage and monitor the 3500 Series?
A
Manage and monitor via the intuitive web GUI, CLI, SNMP, and RESTful APIs, with real-time dashboards, event logging, and automated alerts for proactive network health and performance tracking.
Q
Can I deploy the 3500 Series in high-availability mode?
A
Yes. The 3500 Series supports active/standby clustering with dynamic failover, stateful session synchronization, and redundant power supplies to ensure continuous wireless service.
Q
Does the 3500 Series integrate with cloud management platforms?
A
Absolutely. It offers native integration with leading cloud platforms (AWS, Azure, Google Cloud) via APIs and supports cloud-based network overlays for hybrid deployments.
Q
How do I perform firmware upgrades on the 3500 Series?
A
Firmware upgrades are executed through the web GUI or CLI, with scheduling options, automatic rollback on failure, and simultaneous batch updates to minimize downtime.
Q
What Quality of Service (QoS) features are available?
A
The controller provides granular QoS controls, including traffic shaping, application-aware prioritization, WMM support, and real-time bandwidth reservation for voice, video, and critical data.
Q
What licensing options are offered for the 3500 Series?
A
Licensing tiers include Base (essential services), Advanced (security & analytics), and Premium (WIPS & intrusion prevention), all available as per-AP or perpetual licenses with flexible subscription terms.
Q
Which deployment scenarios suit the 3500 Series best?
A
Ideal for campus networks, large offices, hotels, healthcare facilities, and retail environments requiring centralized control, high-density coverage, and seamless client mobility.
Q
How does the 3500 Series handle client roaming and load balancing?
A
It enables fast 802.11k/r/v-compliant roaming, predictive load balancing, and seamless session handover to maintain uninterrupted connectivity across all managed APs.
Q
What redundancy features are built into the 3500 Series?
A
Beyond active/standby clustering, the controller supports VRRP for gateway redundancy, link aggregation for uplink resilience, and dual hot-swappable power supplies for nonstop operation.
Q
What are the physical and environmental specifications?
A
The 3500 Series is a 1RU, 19-inch rack-mount unit, rated for 0–40°C operating temperature, 5–90% non-condensing humidity, and optional AC or DC power modules.
Q
How energy-efficient is the 3500 Series WLAN Controller?
A
Designed with Energy Star components, it features dynamic power scaling, low-power SOCs, and efficient cooling that reduce operational costs and minimize carbon footprint.
Q
What warranty and support options are available?
A
Standard one-year hardware warranty plus 90-day software support, with optional Gold, Platinum, and 24x7 support packages offering extended coverage, rapid RMA, and premium services.
