United States
Name:
867972-B21
- Description:
- DL360 GEN10 1SFF REAR BACKPLANE KIT PL=SY
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3 Year Extended Warranty
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Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
867972-B21 Overview
867972-B21 is a high-performance HDD designed in a 3.5-inch form factor and featuring a SATA III interface, delivering a reliable 7200 RPM spindle speed. It offers a substantial 4 TB capacity and is backed by a 128 MB cache, making it well-suited for environments where data integrity and speed are critical.
867972-B21 is engineered for demanding workloads with an annual rating of 300 TB/yr and an MTBF of 2,000,000 hours, ensuring dependable, long-term operation as rated for enterprise reliability. With low power consumption figures of 8 Watts in read/write mode and 6 Watts while idle, along with advanced features such as a helium-sealed design, vibration protection, and dual actuator technology, it is ideally applied in data centers, desktops, NAS systems, and surveillance setups.
What is the price of 867972-B21?
Pricing for 867972-B21 is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for 867972-B21.
Explore more options from Hard Drives & Ssds or explore other Hpe products.
867972-B21 Specifications
| Product Type | Hard Drive |
| Drive Type | HDD |
| Use Case | Desktop / Server / NAS / Surveillance / Enterprise Storage |
| Interface | SATA III |
| Form Factor | 3.5-inch |
| Storage Capacity | 4 TB |
| Spindle Speed (RPM) | 7200 RPM |
| Cache (Buffer Size) | 128 MB |
| Average Latency | N/A |
| Data Transfer Rate | Up to 250 MB/s |
| Annual Workload Rating | 300 TB/yr |
| Power Consumption (Read/Write) | 8 Watts |
| Power Consumption (Idle) | 6 Watts |
| Encryption Support | AES 256-bit |
| Helium Sealed | Helium-Sealed |
| Drive Bays Supported | Multi-bay |
| Vibration Protection | Yes |
| Advanced Features | Dual Actuator |
| Operating Temperature | 5–55°C |
| Product Name | 867972-B21 Enterprise HDD |
| Height | 1.03 inches |
| Width | 5.79 inches |
| Depth | 8.27 inches |
| Weight | 2.25 lbs |
867972-B21 Use Case
High-Density Data Center Storage Expansion with 867972-B21-DL360 GEN10 1SFF Rear Backplane Kit
A cloud service provider upgrades hundreds of HPE ProLiant DL360 Gen10 servers in a hyper-converged cluster by installing the 867972-B21 1SFF Rear Backplane Kit. This configuration enables hot-swap NVMe/SSD drives without front-bay disruption, increasing storage density by 25% and reducing maintenance windows by 40%, while ensuring consistent I/O performance for multitenant workloads.
Edge Computing Resilience at Remote Sites with 867972-B21 Rear Backplane Kit
A global retail chain deploys HPE DL360 Gen10 servers in 50 unmanned stores, each equipped with the 867972-B21 1SFF Rear Backplane Kit. By adding a dedicated SSD for local caching and OS redundancy, IT staff achieves 99.9% availability, simplifies field-level drive swaps, and cuts remote support calls by 60%, ensuring uninterrupted POS transactions.
High-Availability Enterprise Database Hosting on DL360 Gen10 with 867972-B21 Rear Backplane
A financial institution consolidates multiple SQL Server instances on HPE ProLiant DL360 Gen10 servers using the 867972-B21 1SFF Rear Backplane Kit for boot-drive RAID. The streamlined backplane supports dual SSDs in RAID-1, delivering sub-10ms transaction latencies, achieving 99.98% uptime, and enabling live drive replacement without service disruption.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Advanced Features | Dual Actuator | Dual Actuator | Dual Actuator | Dual Actuator | Dual Actuator |
| Annual Workload Rating | 300 TB/yr | 550 TB/yr | 550 TB/yr | 300 TB/yr | 180 TB/yr |
| Average Latency | N/A | N/A | 4.2 ms | N/A | 4.17 ms |
| Cache (Buffer Size) | 128 MB | 256 MB | 256 MB | 256 MB | 256 MB |
| Data Transfer Rate | Up to 250 MB/s | Up to 250 MB/s | Up to 250 MB/s | Up to 250 MB/s | Up to 250 MB/s |
| Depth | 8.27 inches | 4.02 inches | 5.8 inches | 4.0 inches | 5.8 inches |
| Drive Bays Supported | Multi-bay | Multi-bay | Multi-bay | Multi-bay | Multi-bay |
| Drive Type | HDD | HDD | HDD | HDD | HDD |
| Encryption Support | AES 256-bit | AES 256-bit | AES 256-bit | AES 256-bit | AES 256-bit |
| Form Factor | 3.5-inch | 3.5-inch | 3.5-inch | 3.5-inch | 3.5-inch |
| Height | 1.03 inches | 1.03 inches | 1.0 inches | 1.03 inches | 1 inch |
| Helium Sealed | Helium-Sealed | Helium-Sealed | Helium-Sealed | Helium-Sealed | Helium-Sealed |
| Interface | SATA III | SATA III / SAS 12Gb/s | SATA III | SATA III | SATA III |
| Operating Temperature | 5–55°C | 5–55°C | 5–60°C | 5–60°C | 5–55°C |
| Power Consumption (Idle) | 6 Watts | 6 Watts | 4 Watts | 5.5 Watts | 5.0 Watts |
| Power Consumption (Read/Write) | 8 Watts | 8 Watts | 7.5 Watts | 8.5 Watts | 8.5 Watts |
| Product Name | 867972-B21 Enterprise HDD | 806563-B21 | N9X95A Enterprise Helium-Sealed 8TB 7200 RPM SATA III HDD | J9F41A Enterprise 10TB Helium HDD | J9V68A High-Performance Helium-Sealed HDD |
| Product Type | Hard Drive | Hard Drive | Hard Drive | Hard Drive | Hard Drive |
| Spindle Speed (RPM) | 7200 RPM | 7200 RPM | 7200 RPM | 7200 RPM | 7200 RPM |
| Storage Capacity | 4 TB | 8 TB | 8 TB | 10 TB | 8 TB |
| Use Case | Desktop / Server / NAS / Surveillance / Enterprise Storage | Desktop / Server / NAS / Surveillance / Enterprise Storage | Desktop / Server / NAS / Surveillance / Enterprise Storage | Desktop / Server / NAS / Surveillance / Enterprise Storage | Desktop / Server / NAS / Surveillance / Enterprise Storage |
| Vibration Protection | Yes | Yes | Yes | Yes | Yes |
| Weight | 2.25 lbs | 1.6 lbs | 2.1 lbs | 1.5 lbs | 4.2 lbs |
| Width | 5.79 inches | 5.79 inches | 4.0 inches | 5.8 inches | 4 inches |
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Questions & Answers
Q
What is the HPE 867972-B21 rear backplane kit for ProLiant DL360 Gen10?
A
The HPE 867972-B21 rear backplane kit is a 1SFF (Single Small Form Factor) backplane assembly designed exclusively for the HPE ProLiant DL360 Gen10 server to provide secure connectivity for one 2.5″ drive.
Q
Which HPE servers are compatible with SKU 867972-B21?
A
The 867972-B21 rear backplane kit is fully compatible only with the HPE ProLiant DL360 Gen10 chassis and is not supported on earlier or other HPE server models.
Q
How many drive bays does the 1SFF rear backplane support?
A
The 1SFF rear backplane supports a single 2.5″ Small Form Factor drive bay, enabling installation of one SAS/SATA or NVMe drive.
Q
What drive interfaces are supported by the DL360 Gen10 rear backplane?
A
The rear backplane supports SAS, SATA and U.2 NVMe interfaces, provided the server’s storage controller and firmware are NVMe-capable.
Q
Does the HPE 867972-B21 kit support hot-swapping?
A
Yes, the HPE 867972-B21 rear backplane is hot-swappable when used with a compatible HPE Smart Array controller in the DL360 Gen10 server.
Q
Do I need additional cables to install the rear backplane kit?
A
No additional cables are required; the 867972-B21 kit includes all internal harnesses needed for direct connection to the HPE Smart Array controller.
Q
Is firmware or BIOS update required for this backplane kit?
A
It is recommended to update your DL360 Gen10 firmware and HPE Smart Array BIOS to the latest version to ensure full compatibility with the 1SFF rear backplane.
Q
Can I install the 1SFF rear backplane myself?
A
Yes, the rear backplane kit includes detailed instructions and mounting hardware for user installation in an HPE ProLiant DL360 Gen10 chassis.
Q
Is the 867972-B21 backplane backward compatible with Gen9 servers?
A
No, the 867972-B21 rear backplane is designed specifically for Gen10 architecture and is not compatible with ProLiant DL360 Gen9 or earlier models.
Q
Where can I download the installation guide for SKU 867972-B21?
A
You can download the official installation documentation from the HPE Support Center by searching for part number 867972-B21.
Q
What warranty covers the HPE rear backplane kit 867972-B21?
A
The 867972-B21 rear backplane kit is covered by HPE’s standard limited warranty, which includes parts replacement and support for one year from the date of purchase.
Q
How do I troubleshoot a failed drive connection on the backplane?
A
Verify firmware levels, reseat the backplane connectors, and check HPE Integrated Lights-Out (iLO) logs for SAS/SATA or NVMe errors to identify and resolve connectivity issues.
Q
Can I mix SFF and LFF backplanes in the same DL360 Gen10 chassis?
A
No, the DL360 Gen10 chassis supports only one backplane type at a time; you must select either the 1SFF rear backplane or a compatible LFF configuration.
Q
How long does delivery take for HPE part 867972-B21?
A
Standard delivery time for the 867972-B21 rear backplane kit is 3–5 business days, depending on stock availability and shipping location.
Q
Is the 1SFF backplane kit an official OEM part?
A
Yes, HPE 867972-B21 is an original equipment manufacturer (OEM) part, ensuring full compliance with HPE specifications and quality standards.
Q
What are the dimensions of the rear backplane kit?
A
The 867972-B21 rear backplane measures approximately 7.6 cm (H) x 23.4 cm (W) x 2.5 cm (D), fitting precisely in the rear section of the DL360 Gen10 chassis.
Q
Will using this backplane affect server performance?
A
No, the 1SFF rear backplane kit maintains full throughput of SAS, SATA, or NVMe drives as supported by the HPE Smart Array controller and Gen10 architecture.
