United States
Q
What is the battery life of Jabra Elite 85t earbuds?
A
Jabra Elite 85t earbuds deliver up to 5.5 hours of playback with ANC on and up to 25 hours total using the charging case.
Q
How do I pair Jabra wireless headphones with my smartphone?
A
Press and hold the ANC button for 3 seconds until the LED flashes blue, then select “Jabra Elite” in your phone’s Bluetooth settings to complete pairing.
Q
Which Jabra headset models support Active Noise Cancellation?
A
Active Noise Cancellation is available on Jabra Elite 75t, Elite 85t, and Jabra Evolve2 series headsets for immersive sound isolation.
Q
Are Jabra audio devices compatible with Microsoft Teams?
A
Yes, select Jabra Evolve and Speak series models are certified for Microsoft Teams for one-touch call access and optimized audio.
Q
How can I update firmware on my Jabra headphones?
A
Install the Jabra Sound+ or Jabra Direct app, connect your device via USB or Bluetooth, then follow the on-screen prompts to install firmware updates.
Q
What IP rating do Jabra Elite Active earbuds have?
A
Jabra Elite Active 75t and 65t earbuds feature an IP57 rating for full dust protection and water resistance in up to 1 meter of water for 30 minutes.
Q
How do I reset my Jabra wireless earbuds?
A
Place both earbuds in the charging case, hold the pairing button for 10 seconds until the LED flashes purple, then re-pair your device.
Q
Can I use Jabra headsets for conference calls on multiple devices?
A
Yes, multi-point connectivity lets Jabra Evolve2 and Elite series headsets connect to two Bluetooth devices simultaneously for seamless switching.
Q
What is the warranty period for Jabra audio equipment?
A
Jabra provides a two-year warranty on manufacturing defects for all consumer audio products, valid from the original purchase date.
Q
How do I control calls and music on Jabra earbuds?
A
Use the integrated button controls: single press to play/pause, double press to skip tracks, and press-and-hold for voice assistant or call handling.
Q
Why is my Jabra speakerphone not charging?
A
Ensure you’re using the original USB cable and adapter, check for debris in the charging port, and verify the power source is active.
Q
What audio codecs do Jabra earbuds support?
A
Most Jabra true wireless models support SBC and AAC codecs for high-quality Bluetooth streaming on iOS and Android devices.
Q
How effective is Jabra’s wind noise reduction on calls?
A
Jabra’s advanced 4-microphone array with Wind Protection technology reduces wind noise by up to 80% for clear voice clarity outdoors.
Q
Can I customize sound profiles on Jabra headphones?
A
Yes, the Jabra Sound+ app allows you to adjust EQ settings, customize ANC levels, and save personalized sound profiles.
Q
What should I do if my Jabra device won’t power on?
A
Charge your device for at least 30 minutes, check the battery level indicator, and perform a reset by holding the power button for 10 seconds.
Q
How do I connect Jabra speakerphones to a PC for VoIP calls?
A
Use the included USB cable or Jabra Link Bluetooth adapter, install Jabra Direct software, then set the speakerphone as your audio device in VoIP settings.
