United States
Q
What types of APC cables & adapters are available?
A
APC offers power cords (C13, C19), network cables (Cat5e, Cat6, Cat6a), USB adapters, serial cables, PDU jumper cords and custom assemblies to suit diverse IT and data center needs.
Q
How do I choose the right APC cable for my server rack?
A
Select an APC cable by matching connector type, current rating, voltage, length and compliance with your server, UPS or PDU specifications to ensure safe, reliable power delivery.
Q
Are APC power adapters compatible with all APC PDUs and UPS models?
A
Yes. APC power adapters are engineered for universal compatibility across APC power distribution units (PDUs) and uninterruptible power supplies (UPS) when connector types and electrical ratings match.
Q
Can I use APC network cables for high-speed data transfer?
A
APC network cables (Cat6, Cat6a) support Gigabit and 10-Gigabit Ethernet, ensuring low crosstalk, reliable data throughput and compliance with TIA/EIA standards.
Q
What cable lengths do APC cables come in?
A
APC cables are available in standard lengths from 1 to 15 meters. Custom lengths can be ordered to meet specific rack layouts and distance requirements.
Q
Do APC cables support shielded and unshielded configurations?
A
Yes. APC offers both shielded (STP) and unshielded (UTP) network cables, as well as shielded power cords for environments requiring EMI/RFI protection.
Q
How do I install an APC power adapter safely?
A
Ensure power is off, match connectors, insert fully into PDU or UPS, secure locking mechanisms if present, then restore power and verify LED indicators for proper operation.
Q
Does APC offer custom cable assemblies?
A
Yes. APC’s custom cable program allows specification of connector types, lengths, shielding and labeling for bespoke IT infrastructure requirements.
Q
What warranty covers APC cables & adapters?
A
APC cables and adapters come with a standard two-year limited warranty covering defects in materials and workmanship, with optional extended coverage under APC Service Plans.
Q
Where can I purchase genuine APC cables & adapters?
A
Purchase genuine APC cables and adapters from APC-authorized distributors, resellers and the official Schneider Electric online store to ensure authenticity and full warranty coverage.
Q
How do APC cables improve system reliability?
A
APC cables use high-grade copper conductors, precision molding and robust shielding to minimize voltage drop, reduce EMI and ensure continuous, reliable power and data connectivity.
Q
Are APC cables RoHS and REACH compliant?
A
Yes. APC cables and adapters comply with RoHS, REACH and other international environmental directives, ensuring lead-free and eco-friendly materials throughout production.
Q
How do I troubleshoot common APC cable connectivity issues?
A
Check for bent pins, faulty connectors, proper seating, and continuity with a multimeter. Replace any damaged or worn cables to restore stable power or network connections.
Q
Can I extend an APC power adapter with a coupler or extension cord?
A
Use only APC-approved extension cords or couplers rated for your power adapter’s voltage and current. Unapproved extensions can void warranty and compromise safety.
Q
What safety standards do APC cables and adapters meet?
A
APC cables and adapters meet UL, CSA, IEC and RoHS standards, ensuring fire safety, insulation integrity and electromagnetic compatibility for critical IT environments.
Q
How do I maintain APC cables & adapters for longevity?
A
Avoid over-bending, secure cables with proper strain relief, keep connectors dust-free, and inspect periodically for wear to extend service life and maintain performance.
Q
Can APC adapters be used in international power outlets?
A
APC offers region-specific power adapters and universal voltage adapters. Always verify input/output voltage compatibility and local plug standards before use.
