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Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS
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Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS
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- Dell MD3820I StorageSystem, Dual 8G Cache Controller, No hdd, 24 SFF,10G iSCSI,600W RPS, Rack kit
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Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS Overview
Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS is a high-performance SAN solution featuring 24 SFF drive bays that support SAS HDD and SATA SSD configurations. It delivers enterprise-grade reliability with multiple RAID levels including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, RAID 60, and JBOD while incorporating dual 8G cache modules to optimize data processing for critical applications.
Designed for demanding environments, this controller offers 10GbE network connectivity for iSCSI support, redundant power via a 600W RPS setup, active cooling, and expansion capabilities. Ideal for use cases in enterprise data centers, virtualization, and media servers, it ensures robust data backup and high availability without pre-installed hard drives.
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Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS Specifications
- Product Type
- Storage System
- Storage Type
- SAN
- Form Factor
- Rackmount
- Bay Count
- 24-bay
- Supported Drive Types
- SAS HDD / SATA SSD
- Hot-Swap Support
- Yes
- Max Supported Capacity
- N/A
- RAID Support
- RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 / RAID 50 / RAID 60 / JBOD
- CPU Type
- N/A
- CPU Cores
- N/A
- Installed RAM
- 16 GB
- Max RAM Capacity
- 16 GB
- RAM Type
- DDR3
- Network Ports
- 10GbE
- LAN Ports
- 1
- USB Ports
- USB 3.0
- Expansion Support
- Yes
- Cooling
- Active
- Power Supply
- Redundant
- Power Supply Wattage
- N/A
- Operating System
- N/A
- Snapshot Support
- No
- Cloud Sync Support
- No
- Virtualization Ready
- Yes
- iSCSI Support
- Yes
- Surveillance Support
- No
- Use Case
- Enterprise Data Center
- Product Name
- Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS
- Height
- N/A
- Width
- N/A
- Depth
- N/A
- Weight
- N/A
Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS Use Case
High-Density Virtual Server Consolidation with Dell MD3820I Dual 8G Cache Controller
A managed services provider consolidates 40 VMware ESXi hosts onto a shared storage pool using the Dell MD3820I Dual 8G Cache Controller, 24 SFF bays, 10G iSCSI and 600W redundant power supplies. The solution delivers 60% higher I/O throughput, drives VM density by 50% and simplifies capacity planning while ensuring enterprise-grade resilience.
Accelerated SQL Database Performance for E-Commerce Platforms
An online retailer deploys the Dell MD3820I Storage System (Dual 8G Cache Controller, No HDD, 24 SFF, 10G iSCSI, 600W RPS) as primary block storage for its clustered Microsoft SQL environment. Under peak holiday traffic, query latency drops below 1 ms, transaction throughput rises by 45% and database availability maintains 99.9% SLA compliance.
Optimized VDI Deployment in Higher Education Environments
A university implements a 500-seat VDI environment on Dell MD3820I (Dual 8G Cache Controller, 24 SFF, 10G iSCSI, 600W RPS) to support student labs and remote learning. The system handles boot-storm IOPS spikes, reduces login times by 40% and centralizes desktop management, delivering predictable performance and tight budget control.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS |  Dell MD3820F Controller*2 4G 16GB/s SFP*4 Cable*4 24*Drive Bays |  Dell MD3820I Dual 8G Cache Controller, No hdd, 12 LFF, FC connnection, 600W RPS |  Dell MD3820F Controller*1 4G 16GB/s SFP*2 Cable*2 24*Drive Bays |  Dell MD3800F Controller*1 8G 16GB/s SFP*2 Cable*2 12*Drive Bays | |
|---|---|---|---|---|---|
| Product Type | Storage System | Storage System | Storage System | Storage System | Storage System |
| Storage Type | SAN | SAN | SAN | SAN | SAN |
| Form Factor | Rackmount | Rackmount | Rackmount | Rackmount | Rackmount |
| Bay Count | 24-bay | 24-bay | 12-bay | 24-bay | 12-bay |
| Supported Drive Types | SAS HDD / SATA SSD | Mixed | Mixed | SATA HDD / SAS HDD / SATA SSD | SATA HDD / SAS HDD / SATA SSD |
| Hot-Swap Support | Yes | Yes | Yes | Yes | Yes |
| Max Supported Capacity | N/A | 512 TB | N/A | 512 TB | 512 TB |
| RAID Support | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 / RAID 50 / RAID 60 / JBOD | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 / RAID 50 / RAID 60 / JBOD | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 |
| CPU Type | N/A | Intel Xeon | N/A | Intel Xeon | Intel Xeon |
| CPU Cores | N/A | 4 | N/A | 8 | 4 |
| Installed RAM | 16 GB | 4 GB | 16 GB | 4 GB | 8 GB |
| Max RAM Capacity | 16 GB | 8 GB | 32 GB | 16 GB | 16 GB |
| RAM Type | DDR3 | DDR3 | ECC DDR4 | ECC DDR4 | DDR3 |
| Network Ports | 10GbE | Fibre Channel | Fibre Channel | Fibre Channel | Fibre Channel |
| LAN Ports | 1 | N/A | N/A | 2 | N/A |
| USB Ports | USB 3.0 | USB 3.0 | N/A | N/A | USB 2.0 |
| Expansion Support | Yes | Yes | N/A | Yes | Yes |
| Cooling | Active | Active | Active | Active | Active |
| Power Supply | Redundant | Redundant | Redundant | Redundant | Redundant |
| Power Supply Wattage | N/A | 350W | N/A | 350W | 350W |
| Operating System | N/A | Custom OS | N/A | Custom OS | Custom OS |
| Snapshot Support | No | Yes | N/A | Yes | Yes |
| Cloud Sync Support | No | Yes | N/A | Yes | Yes |
| Virtualization Ready | Yes | Yes | N/A | Yes | Yes |
| iSCSI Support | Yes | Yes | No | Yes | Yes |
| Surveillance Support | No | No | N/A | No | No |
| Use Case | Enterprise Data Center | Enterprise Data Center | Enterprise Data Center | Enterprise Data Center | Enterprise Data Center |
| Product Name | Dell MD3820I Dual 8G Cache Controller, No hdd, 24 SFF, 10G iSCSI, 600W RPS | Dell MD3820F Controller*2 4G 16GB/s SFP*4 Cable*4 24*Drive Bays | Dell MD3820I Dual 8G Cache Controller, No hdd, 12 LFF, FC connnection, 600W RPS | Dell MD3820F Controller*1 4G 16GB/s SFP*2 Cable*2 24*Drive Bays | Dell MD3800F Controller*1 8G 16GB/s SFP*2 Cable*2 12*Drive Bays |
| Height | N/A | N/A | N/A | 1.75 inches | 3.5 inches |
| Width | N/A | N/A | N/A | 19 inches | 19 inches |
| Depth | N/A | N/A | N/A | 24 inches | 28 inches |
| Weight | N/A | N/A | N/A | 60 lbs | 60 lbs |
Questions & Answers
What is the Dell MD3820i Dual 8G Cache Controller Storage System?
The Dell MD3820i is a 2U rack-mount storage array featuring dual 8GB cache controllers, 24 small-form-factor drive bays, 10G iSCSI connectivity and a 600W redundant power supply.
What drive types and capacities are supported by the MD3820i?
The MD3820i supports up to 24 2.5" SAS or SATA HDDs/SSDs with capacities up to 4TB per drive, delivering a maximum raw capacity of 96TB.
Which RAID levels does the MD3820i support?
The Dell MD3820i supports RAID 0, 1, 5, 6, and 10, offering flexible data protection and performance options for diverse workloads.
What network connectivity does the MD3820i provide?
It includes two native 10GBase-T iSCSI ports on each controller, enabling up to 40Gb/s aggregate bandwidth for high-performance storage networking.
How does the dual 8GB cache controller improve performance?
Each 8GB cache controller accelerates write and read operations by caching hot data, reducing latency and boosting throughput for I/O-intensive applications.
What power supply configuration does the MD3820i use?
The MD3820i features dual‐redundant 600W hot-swap power supplies to ensure continuous operation and high availability in rack environments.
Is the MD3820i compatible with Dell’s rack kit?
Yes, the MD3820i includes a Dell rack mounting kit for seamless installation into standard 19" server racks with front-to-back airflow.
Which management software is used with the MD3820i?
The array is managed via Dell Storage Manager (formerly Modular Disk Storage Manager), offering a unified GUI and CLI for simplified provisioning and monitoring.
Can I mix HDDs and SSDs in the MD3820i?
Yes, the MD3820i supports mixed drive populations, allowing you to create hybrid tiers that balance cost and performance.
What operating systems are supported by the MD3820i?
Dell certifies the MD3820i for Windows Server, Red Hat, SUSE Linux, VMware ESXi and Citrix XenServer environments.
How do I expand capacity on the MD3820i?
Add up to two MD32x0 expansion enclosures via SAS ports on each controller to scale to 240 drives and multi-petabyte capacity.
What are the physical dimensions and weight of the MD3820i?
The unit measures 8.7cm × 44.1cm × 58.3cm (H×W×D) and weighs approximately 17kg fully populated.
Does the MD3820i support multipath I/O (MPIO)?
Yes, it supports Microsoft MPIO and Linux DM-Multipath to deliver path redundancy and high availability for iSCSI sessions.
What warranty and support options are available?
The MD3820i comes with a standard 3-year ProSupport warranty with next-business-day on-site service and optional ProSupport Plus for mission-critical environments.
How do I perform firmware updates on the MD3820i?
Use Dell Storage Manager or the CLI to schedule and deploy firmware updates non-disruptively during maintenance windows.
What are the typical use cases for the MD3820i?
Ideal for virtualization, file and print, email, and backup workloads in SMB to enterprise data centers requiring midrange block storage with high availability.