United States
Q
What is self storage?
A
Self storage offers private, secure units in various sizes for short- or long-term personal and business possessions.
Q
How do I choose the right storage unit size?
A
Calculate your total volume in cubic feet, match it to our size guide, and add 10–15% for future items.
Q
What items are prohibited in storage?
A
Hazardous materials, perishable food, live plants, firearms without proper permits, and flammable liquids are prohibited.
Q
What is climate-controlled storage?
A
Climate-controlled units maintain temperatures between 55–85°F and 30–50% humidity to protect sensitive items.
Q
How secure are your storage facilities?
A
We provide gated access, 24/7 surveillance cameras, personalized access codes, and on-site management.
Q
Can I access my unit after hours?
A
Yes. With 24/7 access units, you can enter at any time using your unique access code.
Q
How much does storage cost per month?
A
Monthly rates vary by size and location. Visit our pricing page or call for a customized quote.
Q
Do I need insurance for my stored items?
A
Yes. We require proof of insurance or enrollment in our affordable tenant protection plan.
Q
How do I reserve a storage unit?
A
Reserve online in minutes or call our office. No deposit is required and reservations are obligation-free.
Q
What payment methods do you accept?
A
We accept credit/debit cards, ACH bank transfers, checks, and automatic recurring payments.
Q
Can I change my unit size after move-in?
A
Absolutely. Upgrade or downgrade based on availability and prorated rate adjustments.
Q
How should I pack items for storage?
A
Use sturdy boxes, label contents, disassemble large furniture, and leave a clear aisle for access.
Q
What is a month-to-month rental agreement?
A
A flexible contract renewing every 30 days with no long-term commitment or early termination fees.
Q
How long can I rent a storage unit?
A
Rent for as little as one month or as long as needed; extend or terminate online with 10 days’ notice.
Q
Do you offer vehicle storage?
A
Yes. We provide covered and uncovered parking for cars, boats, RVs, and motorcycles.
Q
What maintenance services do you provide?
A
We handle facility upkeep, pest control, and climate system maintenance at no extra charge.
