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ASE FortiCare provides fast expert level support when needed most.
FC-10-W061E-284-02-DD
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FortiWiFi-61E, ASE FortiCare (24x7 plus Advanced Services Ti...
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FC-10-W061E-284-02-DD
- Description:
- FortiWiFi-61E, ASE FortiCare (24x7 plus Advanced Services Ticket Handling)
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-W061E-284-02-DD Overview
FC-10-W061E-284-02-DD is a high-performance wireless access point engineered to deliver robust connectivity through dual-band operation on 2.4GHz and 5GHz frequencies with Wi‑Fi 6 technology. It provides data speeds up to 1Gbps, leveraging advanced features like MU-MIMO and beamforming to optimize network performance and coverage areas for both indoor and outdoor environments.
Designed with versatile deployment in mind, the FC-10-W061E-284-02-DD supports multiple installation options including ceiling and wall mounting. Its integrated Ethernet port with PoE power supply, cloud management capabilities, and enhanced security protocols such as WPA2/WPA3 make it ideal for large offices, commercial networks, and modern smart city applications that demand secure, high‑speed wireless connectivity.
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FC-10-W061E-284-02-DD Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi‑Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 1Gbps
- Max Range
- 100 meters
- Coverage Area
- 2000 square feet
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- 50
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management
- Security Features
- WPA2 / WPA3
- Compliance
- FCC / CE / RoHS
- Processor
- Quad‑core 1.2GHz
- Memory
- 2GB
- Outdoor Use
- Yes
- Product Name
- FC-10-W061E-284-02-DD Wireless Access Point
- Height
- 1.2 inches
- Width
- 8.0 inches
- Depth
- 8.0 inches
- Weight
- 1.5 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-W061E-284-02-DD |  FWF-60E-DSL-BDL-980-DD |  FC-10-00055-289-02-DD |  FC-10-W060E-108-02-DD |  FC-10-W502R-189-02-DD | |
|---|---|---|---|---|---|
| Product Type | Wireless Access Point | Wireless Device | Wireless Access Point | Wireless Access Point | Wireless Access Point |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi-Fi Standard | Wi‑Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Data Rate | 1Gbps | 2.5Gbps | 2.5Gbps | 1Gbps | 2.5Gbps |
| Max Range | 100 meters | 150 meters | 150 meters | 100 meters | 120 meters |
| Coverage Area | 2000 square feet | 3000 square feet | 2000 square feet | 1500 square feet | 1500 square feet |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Wall Mount |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Mesh Networking | No | No | Yes | No | No |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 2x Gigabit | 1x Gigabit | 1x Gigabit |
| Max Number of Devices Supported | 50 | N/A | 128 | 128 | 200 |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11ax/802.11ac/802.11n | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management | Cloud Management / SNMP | Cloud Management, SNMP | Cloud Management / On-Premises | Cloud Management |
| Security Features | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA3 / WPA2 / 802.1X | WPA2 / WPA3 |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Processor | Quad‑core 1.2GHz | 1.2 GHz Dual-Core | Dual-core 1.2GHz | N/A | Quad-Core 1.2GHz |
| Memory | 2GB | 512MB | 512MB | N/A | 1GB |
| Outdoor Use | Yes | No | No | No | No |
| Product Name | FC-10-W061E-284-02-DD Wireless Access Point | FWF-60E-DSL-BDL-980-DD Access Point | FC-10-00055-289-02-DD Wireless Access Point | FC-10-W060E-108-02-DD | FC-10-W502R-189-02-DD |
| Height | 1.2 inches | 2.5 inches | 2 inches | N/A | 1.5 inches |
| Width | 8.0 inches | 9 inches | 5 inches | N/A | 9.5 inches |
| Depth | 8.0 inches | 9 inches | 5 inches | N/A | 7.0 inches |
| Weight | 1.5 lbs | 1.5 lbs | 1.2 lbs | N/A | 1.2 lbs |
| Wi‑Fi Standard |
Reviews & Ratings
H
Hina Yousaf
4
Advanced ticket handling improved resolution times significantly.
M
Markus Vogel
5
Professional support experience with knowledgeable engineers.
S
Shahid Khan
4
Ideal for complex environments needing priority assistance.
O
Olivia Hart
5
Support quality justifies the upgrade to ASE FortiCare.
Questions & Answers
What is the FortiWiFi-61E appliance?
The FortiWiFi-61E is a next-generation wireless UTM appliance delivering integrated firewall, VPN, intrusion prevention, application control and secure Wi-Fi for small to mid-sized networks.
What does ASE FortiCare 24x7 plus Advanced Services Ticket Handling include?
ASE FortiCare 24x7 plus Advanced Services Ticket Handling provides around-the-clock technical support, expedited ticket escalation, advanced troubleshooting and proactive service management for your FortiWiFi-61E.
How long is the standard FortiCare support period?
Standard ASE FortiCare coverage is available in 1-, 2- or 3-year terms, automatically renewable to maintain continuous support for your FortiWiFi-61E.
How do I register and activate my FortiCare support for FortiWiFi-61E?
Log in to the Fortinet Customer Service & Support portal, enter your product serial number, select ASE FortiCare 24x7 plus Advanced Services, and follow the on-screen steps to activate.
What is the guaranteed response time for Advanced Services Ticket Handling?
Advanced Services Ticket Handling features a 30-minute initial response SLA for Severity 1 issues and rapid escalation for critical FortiWiFi-61E incidents.
Which channels are available for FortiCare technical support?
FortiCare support is available 24x7 via phone, web portal ticketing, email and live chat, ensuring rapid access to certified Fortinet engineers.
Can I upgrade from standard FortiCare to ASE FortiCare 24x7?
Yes. Contact your Fortinet reseller or log in to the support portal, select your device, and choose the ASE 24x7 plus Advanced Services upgrade option.
What differentiates Advanced Services from standard support?
Advanced Services includes priority ticket handling, quarterly service reviews, proactive network assessments and advanced escalation paths unavailable in standard FortiCare.
Is hardware replacement included in ASE FortiCare?
Yes. ASE FortiCare provides next-business-day advanced hardware replacement for defective FortiWiFi-61E units under warranty or subscription coverage.
How do I renew my FortiCare subscription?
Renew online through the Fortinet support portal, via your authorized reseller or by contacting Fortinet sales to extend ASE FortiCare coverage before expiration.
Which regions does ASE FortiCare support cover?
ASE FortiCare 24x7 plus Advanced Services Ticket Handling offers global coverage, with localized support available in Americas, EMEA and APAC regions.
What are the key security features of FortiWiFi-61E?
FortiWiFi-61E integrates firewall, SSL/SSH inspection, IPS, antivirus, web filtering, application control, Wi-Fi access points and secure VPN in a single appliance.
Does FortiWiFi-61E support cloud-based management?
Yes. FortiWiFi-61E is fully compatible with FortiCloud for centralized management, analytics, reporting and automated firmware updates from the cloud.
How can I integrate FortiWiFi-61E with FortiManager?
Add the FortiWiFi-61E’s serial number to your FortiManager device inventory, configure the management IP, and push policies centrally using the FortiManager GUI.
What licenses are required to enable all FortiWiFi-61E features?
To unlock full UTM and Wi-Fi features, you need an FG-TM subscription license bundle for firewall, IPS, antivirus, web filtering, application control and Wi-Fi.
Are firmware updates included in ASE FortiCare?
Yes. ASE FortiCare 24x7 covers all FortiOS firmware upgrades and patches for your FortiWiFi-61E at no additional cost during the support period.
Does Fortinet provide training resources for FortiWiFi-61E?
Fortinet offers on-demand and instructor-led training through Fortinet NSE Training Institute, plus extensive documentation and video tutorials online.