United States
Name:
FC-10-W502R-284-02-DD
- Description:
- FortiWiFi-50E-2R, ASE FortiCare (24x7 plus Advanced Services Ticket Handling)
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- Brand:
- Fortinet
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-W502R-284-02-DD Overview
FC-10-W502R-284-02-DD is a dual-band Wi‑Fi 6 wireless access point engineered to deliver high-performance connectivity with data speeds up to 2.5Gbps. It supports cutting‑edge features such as MU‑MIMO and beamforming, ensuring robust signal distribution across both 2.4GHz and 5GHz frequency bands to accommodate high‑density environments like large offices and modern home networks.
Designed with flexible installation in mind, FC-10-W502R-284-02-DD offers multiple mounting options including ceiling and wall mounts for optimal indoor and outdoor coverage. Its built‑in security protocols, cloud management capabilities, and PoE-powered operation make it ideal for data centers, educational institutions, and dynamic enterprise environments that require reliable and secure wireless network infrastructure.
What is the price of FC-10-W502R-284-02-DD?
Pricing for FC-10-W502R-284-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-W502R-284-02-DD.
Explore more options from Wireless or explore other Fortinet products.
FC-10-W502R-284-02-DD Specifications
| Product Type | Wireless Access Point |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps |
| Max Range | N/A |
| Coverage Area | N/A |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | 5dBi |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount / Wall Mount |
| Power Supply | PoE |
| Mesh Networking | No |
| Ethernet Port | 1x Gigabit |
| Max Number Of Devices Supported | N/A |
| Protocols Supported | 802.11ax / 802.11ac / 802.11n |
| Management Features | Cloud Management |
| Security Features | WPA2 / WPA3 / 802.1X |
| Compliance | FCC / CE / RoHS |
| Processor | N/A |
| Memory | N/A |
| Outdoor Use | Yes |
| Product Name | FC-10-W502R-284-02-DD Wireless Access Point |
| Height | N/A |
| Width | N/A |
| Depth | N/A |
| Weight | N/A |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | N/A | 5000 square feet | 2500 square feet | 1500 square feet | 2,000 square feet |
| Data Rate | 2.5Gbps | 1Gbps | 2.5Gbps | 2.5Gbps | 2.5Gbps |
| Depth | N/A | 7.5 inches | N/A | 8 inches | 7 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 2x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | N/A | 2.5 inches | N/A | 2 inches | 2.5 inches |
| Management Features | Cloud Management | Cloud Management / SNMP | Cloud Management | Cloud Management / On-Premises / SNMP | Cloud Management |
| Max Number of Devices Supported | N/A | 50 | 200 | 200 | 256 |
| Max Range | N/A | 100 meters | 300 feet | 100 meters | 150 feet |
| Memory | N/A | 1GB | N/A | 1GB | 512MB |
| Mesh Networking | No | No | Yes | Yes | No |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | Yes | No | Yes | No | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | N/A | Quad-Core 1.2GHz | N/A | Quad Core 1.2GHz | Quad-Core 1.2GHz |
| Product Name | FC-10-W502R-284-02-DD Wireless Access Point | FC-10-00056-108-02-DD Wireless Access Point | FC-10-W061E-311-02-DD | FC-10-00056-212-02-DD Access Point | FC-10-00056-131-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Product | Wireless Access Point | Wireless Product | Wireless Access Point |
| Protocols Supported | 802.11ax / 802.11ac / 802.11n | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X / VPN | WPA2 / WPA3 |
| Weight | N/A | 1.2 lbs | N/A | 1.5 lbs | 1.5 lbs |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi‑Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Wi‑Fi Standard | - | - | - | - | - |
| Width | N/A | 7.5 inches | N/A | 8 inches | 7 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
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Questions & Answers
Q
What does the ASE FortiCare (24x7 plus Advanced Services Ticket Handling) for FortiWiFi-50E-2R include?
A
The ASE FortiCare (24x7 plus Advanced Services Ticket Handling) provides around-the-clock technical support, accelerated ticket escalation, firmware updates, and premium hardware replacement for your FortiWiFi-50E-2R.
Q
How do I open a support ticket for my FortiWiFi-50E-2R under 24x7 Advanced Services?
A
Log in to the Fortinet Support Portal, select “Create Ticket,” provide your device serial number, and choose the 24x7 Advanced Services option for immediate processing.
Q
What is the guaranteed response time for critical tickets?
A
FortiCare ASE guarantees a response within 1 hour for P1 (critical) tickets submitted under the 24x7 Advanced Services Ticket Handling plan.
Q
Are firmware and feature updates included in the FortiCare plan?
A
Yes. Your FortiCare (24x7 plus Advanced Services) subscription entitles you to all major and minor firmware releases, feature enhancements, and security patches for FortiWiFi-50E-2R.
Q
What is the hardware replacement policy for FortiWiFi-50E-2R?
A
The plan provides next-business-day advance hardware replacement for faulty FortiWiFi-50E-2R units, ensuring minimal downtime and rapid recovery.
Q
How do I renew my ASE FortiCare (24x7 Advanced Services) contract?
A
To renew, contact your Fortinet reseller or Fortinet account manager at least 30 days before expiration and provide your FortiWiFi-50E-2R serial number and contract ID.
Q
Can I upgrade from standard FortiCare to ASE FortiCare 24x7 Advanced Services?
A
Yes. Contact your Fortinet sales representative to apply a pro-rated upgrade from standard FortiCare to the ASE 24x7 Advanced Services Ticket Handling plan.
Q
Does FortiCare ASE include proactive device health checks?
A
Advanced Services Ticket Handling includes optional proactive health assessments and remote diagnostics to identify and resolve issues before they impact your FortiWiFi-50E-2R.
Q
Is telephone support available under the 24x7 Advanced Services plan?
A
Yes. ASE FortiCare 24x7 includes global phone support in local languages, combined with direct access to senior engineers for urgent FortiWiFi-50E-2R issues.
Q
Can I escalate a ticket if my issue is not resolved promptly?
A
Absolutely. The ASE FortiCare plan features a structured escalation path—escalate through L2, L3, and management tiers until your FortiWiFi-50E-2R issue is resolved.
Q
What is the coverage period for ASE FortiCare 24x7 for FortiWiFi-50E-2R?
A
Coverage is available in 1-, 2-, 3-, or 5-year terms, starting from the original FortiWiFi-50E-2R purchase date or from the prior contract’s expiration.
Q
How does FortiCare ASE integrate with FortiManager and FortiAnalyzer?
A
The ASE FortiCare plan ensures seamless firmware synchronization, centralized logging, and automated policy deployment for FortiWiFi-50E-2R via FortiManager and FortiAnalyzer.
Q
What benefits do I get from the advanced services ticket handling?
A
Advanced ticket handling provides priority queuing, direct engineer assignments, extended diagnostics, and root-cause analysis for your FortiWiFi-50E-2R support requests.
Q
Are threat intelligence updates included with FortiCare 24x7?
A
Yes. You receive real-time FortiGuard threat feeds, signatures, and IPS updates as part of the ASE FortiCare 24x7 subscription for FortiWiFi-50E-2R.
Q
Will I get access to the Fortinet Knowledge Base and training resources?
A
All ASE FortiCare subscribers have full access to the Fortinet Knowledge Base, online training modules, and technical documentation for FortiWiFi-50E-2R.
Q
How do I check my FortiCare contract status?
A
Visit the Fortinet Support Portal, log in with your credentials, navigate to “My Contracts,” and view the status of your FortiWiFi-50E-2R ASE FortiCare subscription.
