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FC-10-W502R-284-02-DD
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FortiWiFi-50E-2R, ASE FortiCare (24x7 plus Advanced Services...
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FC-10-W502R-284-02-DD
- Description:
- FortiWiFi-50E-2R, ASE FortiCare (24x7 plus Advanced Services Ticket Handling)
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- Fortinet
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FC-10-W502R-284-02-DD Overview
FC-10-W502R-284-02-DD is a dual-band Wi‑Fi 6 wireless access point engineered to deliver high-performance connectivity with data speeds up to 2.5Gbps. It supports cutting‑edge features such as MU‑MIMO and beamforming, ensuring robust signal distribution across both 2.4GHz and 5GHz frequency bands to accommodate high‑density environments like large offices and modern home networks.
Designed with flexible installation in mind, FC-10-W502R-284-02-DD offers multiple mounting options including ceiling and wall mounts for optimal indoor and outdoor coverage. Its built‑in security protocols, cloud management capabilities, and PoE-powered operation make it ideal for data centers, educational institutions, and dynamic enterprise environments that require reliable and secure wireless network infrastructure.
FC-10-W502R-284-02-DD price is is available on request. Get immediate quote.
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FC-10-W502R-284-02-DD Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 2.5Gbps
- Max Range
- N/A
- Coverage Area
- N/A
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- N/A
- Protocols Supported
- 802.11ax / 802.11ac / 802.11n
- Management Features
- Cloud Management
- Security Features
- WPA2 / WPA3 / 802.1X
- Compliance
- FCC / CE / RoHS
- Processor
- N/A
- Memory
- N/A
- Outdoor Use
- Yes
- Product Name
- FC-10-W502R-284-02-DD Wireless Access Point
- Height
- N/A
- Width
- N/A
- Depth
- N/A
- Weight
- N/A
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-W502R-284-02-DD |  FC-10-W061E-311-02-DD |  FC-10-00056-212-02-DD |  FC-10-00056-108-02-DD |  FC-10-00056-131-02-DD | |
|---|---|---|---|---|---|
| Product Type | Wireless Access Point | Wireless Access Point | Wireless Product | Wireless Product | Wireless Access Point |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi-Fi Standard | Wi-Fi 6 | Wi‑Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps | 2.5Gbps | 2.5Gbps | 1Gbps | 2.5Gbps |
| Max Range | N/A | 300 feet | 100 meters | 100 meters | 150 feet |
| Coverage Area | N/A | 2500 square feet | 1500 square feet | 5000 square feet | 2,000 square feet |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional |
| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Mesh Networking | No | Yes | Yes | No | No |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 2x Gigabit | 1x Gigabit | 1x Gigabit |
| Max Number of Devices Supported | N/A | 200 | 200 | 50 | 256 |
| Protocols Supported | 802.11ax / 802.11ac / 802.11n | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Management Features | Cloud Management | Cloud Management | Cloud Management / On-Premises / SNMP | Cloud Management / SNMP | Cloud Management |
| Security Features | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X / VPN | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Processor | N/A | N/A | Quad Core 1.2GHz | Quad-Core 1.2GHz | Quad-Core 1.2GHz |
| Memory | N/A | N/A | 1GB | 1GB | 512MB |
| Outdoor Use | Yes | Yes | No | No | No |
| Product Name | FC-10-W502R-284-02-DD Wireless Access Point | FC-10-W061E-311-02-DD | FC-10-00056-212-02-DD Access Point | FC-10-00056-108-02-DD Wireless Access Point | FC-10-00056-131-02-DD Wireless Access Point |
| Height | N/A | N/A | 2 inches | 2.5 inches | 2.5 inches |
| Width | N/A | N/A | 8 inches | 7.5 inches | 7 inches |
| Depth | N/A | N/A | 8 inches | 7.5 inches | 7 inches |
| Weight | N/A | N/A | 1.5 lbs | 1.2 lbs | 1.5 lbs |
| Wi‑Fi Standard |
Reviews & Ratings
A
Ayesha Tanveer
4
Advanced ticket handling improved resolution speed.
R
Ruben Costa
5
Support engineers are knowledgeable and efficient.
B
Bilal Siddiqui
4
Ideal for complex wireless environments.
R
Rachel Kim
5
High quality support experience overall.
Questions & Answers
What does the ASE FortiCare (24x7 plus Advanced Services Ticket Handling) for FortiWiFi-50E-2R include?
The ASE FortiCare (24x7 plus Advanced Services Ticket Handling) provides around-the-clock technical support, accelerated ticket escalation, firmware updates, and premium hardware replacement for your FortiWiFi-50E-2R.
How do I open a support ticket for my FortiWiFi-50E-2R under 24x7 Advanced Services?
Log in to the Fortinet Support Portal, select “Create Ticket,” provide your device serial number, and choose the 24x7 Advanced Services option for immediate processing.
What is the guaranteed response time for critical tickets?
FortiCare ASE guarantees a response within 1 hour for P1 (critical) tickets submitted under the 24x7 Advanced Services Ticket Handling plan.
Are firmware and feature updates included in the FortiCare plan?
Yes. Your FortiCare (24x7 plus Advanced Services) subscription entitles you to all major and minor firmware releases, feature enhancements, and security patches for FortiWiFi-50E-2R.
What is the hardware replacement policy for FortiWiFi-50E-2R?
The plan provides next-business-day advance hardware replacement for faulty FortiWiFi-50E-2R units, ensuring minimal downtime and rapid recovery.
How do I renew my ASE FortiCare (24x7 Advanced Services) contract?
To renew, contact your Fortinet reseller or Fortinet account manager at least 30 days before expiration and provide your FortiWiFi-50E-2R serial number and contract ID.
Can I upgrade from standard FortiCare to ASE FortiCare 24x7 Advanced Services?
Yes. Contact your Fortinet sales representative to apply a pro-rated upgrade from standard FortiCare to the ASE 24x7 Advanced Services Ticket Handling plan.
Does FortiCare ASE include proactive device health checks?
Advanced Services Ticket Handling includes optional proactive health assessments and remote diagnostics to identify and resolve issues before they impact your FortiWiFi-50E-2R.
Is telephone support available under the 24x7 Advanced Services plan?
Yes. ASE FortiCare 24x7 includes global phone support in local languages, combined with direct access to senior engineers for urgent FortiWiFi-50E-2R issues.
Can I escalate a ticket if my issue is not resolved promptly?
Absolutely. The ASE FortiCare plan features a structured escalation path—escalate through L2, L3, and management tiers until your FortiWiFi-50E-2R issue is resolved.
What is the coverage period for ASE FortiCare 24x7 for FortiWiFi-50E-2R?
Coverage is available in 1-, 2-, 3-, or 5-year terms, starting from the original FortiWiFi-50E-2R purchase date or from the prior contract’s expiration.
How does FortiCare ASE integrate with FortiManager and FortiAnalyzer?
The ASE FortiCare plan ensures seamless firmware synchronization, centralized logging, and automated policy deployment for FortiWiFi-50E-2R via FortiManager and FortiAnalyzer.
What benefits do I get from the advanced services ticket handling?
Advanced ticket handling provides priority queuing, direct engineer assignments, extended diagnostics, and root-cause analysis for your FortiWiFi-50E-2R support requests.
Are threat intelligence updates included with FortiCare 24x7?
Yes. You receive real-time FortiGuard threat feeds, signatures, and IPS updates as part of the ASE FortiCare 24x7 subscription for FortiWiFi-50E-2R.
Will I get access to the Fortinet Knowledge Base and training resources?
All ASE FortiCare subscribers have full access to the Fortinet Knowledge Base, online training modules, and technical documentation for FortiWiFi-50E-2R.
How do I check my FortiCare contract status?
Visit the Fortinet Support Portal, log in with your credentials, navigate to “My Contracts,” and view the status of your FortiWiFi-50E-2R ASE FortiCare subscription.