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8x5 FortiCare support meets business needs.
FC-10-W502R-311-02-DD
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FortiWiFi-50E-2R, 8x5 FortiCare Contract
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FC-10-W502R-311-02-DD
- Description:
- FortiWiFi-50E-2R, 8x5 FortiCare Contract
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-W502R-311-02-DD Overview
FC-10-W502R-311-02-DD is a premium Wireless Access Point engineered with Wi-Fi 6 support, operating on dual-band frequencies of 2.4GHz and 5GHz to deliver speeds of up to 2.5Gbps. Its advanced features include MU-MIMO and beamforming technologies that effectively boost signal quality and enhance data transmission performance in high-density network environments.
Designed for versatile deployment, FC-10-W502R-311-02-DD offers flexible installation options such as ceiling or wall mounting, making it ideal for large offices and other demanding indoor settings. The device comes equipped with integrated PoE, secure connectivity via WPA2/WPA3 protocols, and robust management capabilities, ensuring reliable performance and simplified network administration.
FC-10-W502R-311-02-DD price is is available on request. Get immediate quote.
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FC-10-W502R-311-02-DD Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi-Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 2.5Gbps
- Max Range
- 120m
- Coverage Area
- 1500 sq ft
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- Yes
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- 100
- Protocols Supported
- 802.11ax/ac/b/g/n
- Management Features
- Cloud Management / On-Premises via SNMP
- Security Features
- WPA2 / WPA3
- Compliance
- FCC / CE / RoHS
- Processor
- Quad-Core 1.2GHz
- Memory
- 1GB
- Outdoor Use
- No
- Product Name
- FC-10-W502R-311-02-DD Wireless Access Point
- Height
- 1.2 inches
- Width
- 9.1 inches
- Depth
- 9.1 inches
- Weight
- 2.2 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-W502R-311-02-DD |  FC-10-W061E-274-01-DD |  FC-10-FW60F-288-02-DD |  FC-10-00055-189-02-DD |  FC-10-FW60J-210-02-DD | |
|---|---|---|---|---|---|
| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Omnidirectional | Internal | Omnidirectional | Internal | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | 1500 sq ft | N/A | N/A | 1000 square feet | N/A |
| Data Rate | 2.5Gbps | 5Gbps | 2.5Gbps | 1Gbps | 2.5Gbps |
| Depth | 9.1 inches | 5 inches | N/A | 10 inches | N/A |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz / 6GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | 1.2 inches | 2 inches | N/A | 2.5 inches | N/A |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU‑MIMO |
| Management Features | Cloud Management / On-Premises via SNMP | Cloud Management | Cloud Management | Cloud Management / SNMP | Cloud Management |
| Max Number of Devices Supported | 100 | 128 | N/A | 200 | N/A |
| Max Range | 120m | 100 meters | N/A | 100 meters | N/A |
| Memory | 1GB | 2GB | N/A | 2GB | N/A |
| Mesh Networking | Yes | Yes | Yes | Yes | N/A |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | No | No | Yes | No | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | Quad-Core 1.2GHz | Quad‑core 1.5GHz | N/A | Quad-Core 1.2GHz | N/A |
| Product Name | FC-10-W502R-311-02-DD Wireless Access Point | FC-10-W061E-274-01-DD | FC-10-FW60F-288-02-DD | FC-10-00055-189-02-DD Wireless Access Point | FC-10-FW60J-210-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Product | Wireless Access Point | Wireless Access Point | Wireless Access Point |
| Protocols Supported | 802.11ax/ac/b/g/n | 802.11ax / Ethernet | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 | WPA3 / 802.1X / VPN | WPA2 / WPA3 | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X |
| Weight | 2.2 lbs | 1.2 lbs | N/A | 1.5 lbs | N/A |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6E | Wi-Fi 6 | Wi-Fi 6 | Wi‑Fi 6 |
| Width | 9.1 inches | 5 inches | N/A | 10 inches | N/A |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
H
Howard Bell
5
Responsive assistance during working hours.
S
Simon Clarke
5
Good value service contract.
F
Frank Dawson
4
Consistent support quality.
P
Peter Nolan
5
Predictable FortiCare experience.
Questions & Answers
What is the FortiWiFi-50E-2R (SKU: FC-10-W502R-311-02-DD)?
The FortiWiFi-50E-2R is an integrated UTM appliance combining advanced firewall, IPS, VPN and Wi-Fi in a compact form factor. SKU FC-10-W502R-311-02-DD includes an 8x5 FortiCare support contract for business-grade reliability.
What security capabilities does the FortiWiFi-50E-2R provide?
It delivers next-generation firewall, intrusion prevention (IPS), antivirus, web filtering and application control in a single device. Layered security ensures real-time threat protection across all network layers.
What does the 8x5 FortiCare Contract include?
The 8x5 FortiCare Contract provides hardware replacement, firmware updates, and software support during business hours. Customers receive access to Fortinet’s technical support team Monday through Friday, 8 a.m. to 5 p.m. local time.
How does 8x5 FortiCare support differ from 24x7 support?
8x5 FortiCare offers support during standard business hours, while 24x7 support extends access to technical assistance and advanced hardware replacement around the clock. Choose 24x7 if you require uninterrupted global coverage.
How do I activate my FortiCare 8x5 support for the FortiWiFi-50E-2R?
Log in to the FortiCare portal, register your device’s serial number, and select the 8x5 service contract. Activation is immediate and enables access to downloads, updates and support tickets.
What hardware replacement options are available under the contract?
The 8x5 contract includes next-business-day hardware replacement for defective units. Replacement parts ship from regional distribution centers to minimize downtime.
What are the system requirements for deploying FortiWiFi-50E-2R?
You need a standard Ethernet network, AC power outlet and minimal rack or desktop space. It supports 10/100/1000 Mbps Ethernet ports, with PoE options for IP phones or cameras.
How many users or devices can FortiWiFi-50E-2R support?
It can handle up to 200 concurrent users and up to 50 VPN tunnels, making it ideal for small to medium offices and branch deployments.
What is the firewall throughput of the FortiWiFi-50E-2R?
The device delivers up to 950 Mbps of firewall throughput and 250 Mbps of threat protection throughput under recommended test conditions.
Does the FortiWiFi-50E-2R support VPN and how many tunnels?
Yes, it supports up to 50 IPSec VPN tunnels and multiple SSL-VPN sessions for secure remote access and site-to-site connectivity.
How do I upgrade the firmware on FortiWiFi-50E-2R?
Download the latest firmware from the FortiCare portal, upload it via the web GUI under System > Firmware, and follow the on-screen instructions. A reboot completes the upgrade.
Can I manage FortiWiFi-50E-2R via FortiCloud?
Yes, FortiCloud offers centralized monitoring, configuration backups and log retention. Simply register the device in FortiCloud to enable cloud-based management.
What wireless features are included on FortiWiFi-50E-2R?
It includes dual-band 802.11ac Wave 2 Wi-Fi with MU-MIMO, captive portal for guest access, and SSID segmentation for secure wireless networks.
How do I renew the FortiCare 8x5 contract for FortiWiFi-50E-2R?
Log in to the FortiCare portal, locate your device’s service entry and select Renew. Follow payment prompts to extend the contract before expiration.
Where can I buy the FortiWiFi-50E-2R with an 8x5 FortiCare contract?
Authorized Fortinet resellers and distributors offer the FortiWiFi-50E-2R with the 8x5 FortiCare contract. Contact your local Fortinet partner or visit the Fortinet website for official purchasing channels.