United States
Name:
FC-10-W502R-311-02-DD
- Description:
- FortiWiFi-50E-2R, 8x5 FortiCare Contract
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- Brand:
- Fortinet
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-W502R-311-02-DD Overview
FC-10-W502R-311-02-DD is a premium Wireless Access Point engineered with Wi-Fi 6 support, operating on dual-band frequencies of 2.4GHz and 5GHz to deliver speeds of up to 2.5Gbps. Its advanced features include MU-MIMO and beamforming technologies that effectively boost signal quality and enhance data transmission performance in high-density network environments.
Designed for versatile deployment, FC-10-W502R-311-02-DD offers flexible installation options such as ceiling or wall mounting, making it ideal for large offices and other demanding indoor settings. The device comes equipped with integrated PoE, secure connectivity via WPA2/WPA3 protocols, and robust management capabilities, ensuring reliable performance and simplified network administration.
What is the price of FC-10-W502R-311-02-DD?
Pricing for FC-10-W502R-311-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-W502R-311-02-DD.
Explore more options from Wireless or explore other Fortinet products.
FC-10-W502R-311-02-DD Specifications
| Product Type | Wireless Access Point |
| Wireless Type | Access Point |
| Wi-Fi Standard | Wi-Fi 6 |
| Frequency Bands | 2.4GHz / 5GHz |
| Data Rate | 2.5Gbps |
| Max Range | 120m |
| Coverage Area | 1500 sq ft |
| Connector Type | RJ-45 |
| Antenna Type | Omnidirectional |
| Antenna Gain | 5dBi |
| MIMO Technology | MU-MIMO |
| Beamforming | Yes |
| Mounting Options | Ceiling Mount / Wall Mount |
| Power Supply | PoE |
| Mesh Networking | Yes |
| Ethernet Port | 1x Gigabit |
| Max Number Of Devices Supported | 100 |
| Protocols Supported | 802.11ax/ac/b/g/n |
| Management Features | Cloud Management / On-Premises via SNMP |
| Security Features | WPA2 / WPA3 |
| Compliance | FCC / CE / RoHS |
| Processor | Quad-core 1.2GHz |
| Memory | 1GB |
| Outdoor Use | No |
| Product Name | FC-10-W502R-311-02-DD Wireless Access Point |
| Height | 1.2 inches |
| Width | 9.1 inches |
| Depth | 9.1 inches |
| Weight | 2.2 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Antenna Gain | 5dBi | 5dBi | 5dBi | 5dBi | 5dBi |
| Antenna Type | Internal | Omnidirectional | Omnidirectional | Internal | Omnidirectional |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| Coverage Area | 1000 square feet | N/A | 1500 sq ft | N/A | N/A |
| Data Rate | 1Gbps | 2.5Gbps | 2.5Gbps | 5Gbps | 2.5Gbps |
| Depth | 10 inches | N/A | 9.1 inches | 5 inches | N/A |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz / 6GHz | 2.4GHz / 5GHz |
| Height | 2.5 inches | N/A | 1.2 inches | 2 inches | N/A |
| Management Features | Cloud Management / SNMP | Cloud Management | Cloud Management / On-Premises via SNMP | Cloud Management | Cloud Management |
| Max Number of Devices Supported | 200 | N/A | 100 | 128 | N/A |
| Max Range | 100 meters | N/A | 120m | 100 meters | N/A |
| Memory | 2GB | N/A | 1GB | 2GB | N/A |
| Mesh Networking | Yes | Yes | Yes | Yes | N/A |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU‑MIMO |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount / Outdoor Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | No | Yes | No | No | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | Quad-Core 1.2GHz | N/A | Quad-core 1.2GHz | Quad‑core 1.5GHz | N/A |
| Product Name | FC-10-00055-189-02-DD Wireless Access Point | FC-10-FW60F-288-02-DD | FC-10-W502R-311-02-DD Wireless Access Point | FC-10-W061E-274-01-DD | FC-10-FW60J-210-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Access Point | Wireless Access Point | Wireless Product | Wireless Access Point |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11ax/ac/b/g/n | 802.11ax / Ethernet | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 | WPA2 / WPA3 | WPA3 / 802.1X / VPN | WPA2 / WPA3 / 802.1X |
| Weight | 1.5 lbs | N/A | 2.2 lbs | 1.2 lbs | N/A |
| Wi-Fi Standard | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6E | Wi‑Fi 6 |
| Wi‑Fi Standard | - | - | - | - | - |
| Width | 10 inches | N/A | 9.1 inches | 5 inches | N/A |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
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Questions & Answers
Q
What is the FortiWiFi-50E-2R (SKU: FC-10-W502R-311-02-DD)?
A
The FortiWiFi-50E-2R is an integrated UTM appliance combining advanced firewall, IPS, VPN and Wi-Fi in a compact form factor. SKU FC-10-W502R-311-02-DD includes an 8x5 FortiCare support contract for business-grade reliability.
Q
What security capabilities does the FortiWiFi-50E-2R provide?
A
It delivers next-generation firewall, intrusion prevention (IPS), antivirus, web filtering and application control in a single device. Layered security ensures real-time threat protection across all network layers.
Q
What does the 8x5 FortiCare Contract include?
A
The 8x5 FortiCare Contract provides hardware replacement, firmware updates, and software support during business hours. Customers receive access to Fortinet’s technical support team Monday through Friday, 8 a.m. to 5 p.m. local time.
Q
How does 8x5 FortiCare support differ from 24x7 support?
A
8x5 FortiCare offers support during standard business hours, while 24x7 support extends access to technical assistance and advanced hardware replacement around the clock. Choose 24x7 if you require uninterrupted global coverage.
Q
How do I activate my FortiCare 8x5 support for the FortiWiFi-50E-2R?
A
Log in to the FortiCare portal, register your device’s serial number, and select the 8x5 service contract. Activation is immediate and enables access to downloads, updates and support tickets.
Q
What hardware replacement options are available under the contract?
A
The 8x5 contract includes next-business-day hardware replacement for defective units. Replacement parts ship from regional distribution centers to minimize downtime.
Q
What are the system requirements for deploying FortiWiFi-50E-2R?
A
You need a standard Ethernet network, AC power outlet and minimal rack or desktop space. It supports 10/100/1000 Mbps Ethernet ports, with PoE options for IP phones or cameras.
Q
How many users or devices can FortiWiFi-50E-2R support?
A
It can handle up to 200 concurrent users and up to 50 VPN tunnels, making it ideal for small to medium offices and branch deployments.
Q
What is the firewall throughput of the FortiWiFi-50E-2R?
A
The device delivers up to 950 Mbps of firewall throughput and 250 Mbps of threat protection throughput under recommended test conditions.
Q
Does the FortiWiFi-50E-2R support VPN and how many tunnels?
A
Yes, it supports up to 50 IPSec VPN tunnels and multiple SSL-VPN sessions for secure remote access and site-to-site connectivity.
Q
How do I upgrade the firmware on FortiWiFi-50E-2R?
A
Download the latest firmware from the FortiCare portal, upload it via the web GUI under System > Firmware, and follow the on-screen instructions. A reboot completes the upgrade.
Q
Can I manage FortiWiFi-50E-2R via FortiCloud?
A
Yes, FortiCloud offers centralized monitoring, configuration backups and log retention. Simply register the device in FortiCloud to enable cloud-based management.
Q
What wireless features are included on FortiWiFi-50E-2R?
A
It includes dual-band 802.11ac Wave 2 Wi-Fi with MU-MIMO, captive portal for guest access, and SSID segmentation for secure wireless networks.
Q
How do I renew the FortiCare 8x5 contract for FortiWiFi-50E-2R?
A
Log in to the FortiCare portal, locate your device’s service entry and select Renew. Follow payment prompts to extend the contract before expiration.
Q
Where can I buy the FortiWiFi-50E-2R with an 8x5 FortiCare contract?
A
Authorized Fortinet resellers and distributors offer the FortiWiFi-50E-2R with the 8x5 FortiCare contract. Contact your local Fortinet partner or visit the Fortinet website for official purchasing channels.
