Name:
FL-CUE-IVR-2
- Description:
- FL-CUE-IVR-2 Unity Express License - 2 IVR Session
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3 - List Price:
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$1,400.00
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$772.00
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FL-CUE-IVR-2
FL-CUE-IVR-2 Unity Express License - 2 IVR Session
$772.00
34 in Global Warehouse
$772.00
45% off
TRUSTED, TRIED, PROVEN
FL-CUE-IVR-2 Overview
FL-CUE-IVR-2-FL-CUE-IVR-2 Unity Express License - 2 IVR Session is a specialized software license designed for managing interactive voice response sessions in business communications. This license falls under the Other category and is offered as a retail solution with lifetime usage rights, delivered via a digital key and activated online for seamless integration.
The product supports optimal deployment in IT management environments for SMBs and enterprises, with compatibility primarily on Windows platforms and English language support. It is structured for a single user per license and one device, ensuring a straightforward installation process and a quick, efficient activation for cost-effective communication solutions.
What is the price of FL-CUE-IVR-2?
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FL-CUE-IVR-2 Specifications
| Product Type | Software License |
| Software Category | Other |
| License Type | Retail |
| License Duration | Lifetime |
| Use Case | Business |
| User Count | 1 User |
| Device Count | 1 Device |
| Platform Compatibility | Windows |
| Delivery Method | Digital Key |
| Activation Type | Online Activation |
| Language Support | English |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | Downloadable |
| Support Included | Yes |
| Product Name | FL-CUE-IVR-2-FL-CUE-IVR-2 Unity Express License - 2 IVR Session |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | No |
| Compliance Certifications | N/A |
| Product Region | Global |
FL-CUE-IVR-2 Use Case
Real-Time Order Status Automation for E-Commerce Support
In high-volume retail environments, the FL-CUE-IVR-2-FL-CUE-IVR-2 Unity Express License – 2 IVR Session powers two simultaneous Interactive Voice Response channels to automate order tracking, shipment updates and return authorizations. Benefit: Cuts live-agent call volume by up to 60%, accelerates self-service resolution and boosts customer satisfaction scores.
Automated Patient Appointment Scheduling for Clinics
Small and mid-sized medical practices deploy the FL-CUE-IVR-2-FL-CUE-IVR-2 Unity Express License – 2 IVR Session to host two concurrent patient dialogs, enabling callers to book, confirm or cancel appointments without human intervention. Outcome: Reduces front-desk workload by 50%, minimizes no-show rates by 30% and ensures HIPAA-compliant data capture.
Bilingual Field Service Dispatch for Regional Support Centers
Regional field operations leverage the FL-CUE-IVR-2-FL-CUE-IVR-2 Unity Express License – 2 IVR Session to run English/Spanish voice menus on two parallel IVR sessions, authenticate technicians via PIN, capture job details and trigger real-time dispatch notifications. Result: Streamlines dispatch workflows by 40%, improves first-time fix rates and elevates on-site productivity.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | N/A | 64-bit | 64-bit | N/A | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Physical Media | Digital Key | Digital Key |
| Device Count | 1 Device | N/A | N/A | N/A | 1 Device |
| ESD (Electronic Software Delivery) | Yes | Yes | No | Yes | Yes |
| Language Support | English | English | English | English | English |
| License Duration | Lifetime | Lifetime | Lifetime | Lifetime | Lifetime |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Retail | Volume | Retail | Perpetual | OEM |
| Platform Compatibility | Windows | Cross-Platform | Windows | Cross-Platform | N/A |
| Product Name | FL-CUE-IVR-2-FL-CUE-IVR-2 Unity Express License - 2 IVR Session | BE6K-START-UCL35-BE 6000 - UCL Starter Bundle with 35 Enh and 35 VM Licenses | FL-CME-SRST-25=-CME OR SRST 25SEAT PAPER RTU | FL-CME-SRST-5 Communication Manager Express or SRST - 5 seat license | L-FL-GK-2911=-Cisco 2900 License L-FL-GK-2911 Gatekeeper Feature E-Delivery PAK for Cisco 2911 |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | No | No | No | No | N/A |
| Software Category | Other | Virtualization | Security | Network Management | Network Management |
| Software Format | Downloadable | Downloadable | Physical | Downloadable | Downloadable |
| Support Included | Yes | Vendor Support Required | Vendor Support Required | Vendor Support Required | Yes |
| Use Case | Business | Enterprise | Enterprise | Business | Enterprise |
| User Count | 1 User | N/A | N/A | 5 Users | N/A |
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Questions & Answers
Q
What is the FL-CUE-IVR-2 Unity Express License?
A
The FL-CUE-IVR-2 Unity Express License is a software authorization that enables up to two simultaneous Interactive Voice Response (IVR) sessions on your Unity Express platform.
Q
How many IVR sessions does the FL-CUE-IVR-2 license support?
A
The FL-CUE-IVR-2 license supports exactly two concurrent IVR sessions, allowing two callers to interact with your automated voice system at the same time.
Q
Which features are included in the FL-CUE-IVR-2 Unity Express License?
A
Included features are customizable call routing, voice prompts, DTMF input handling and two concurrent IVR sessions for seamless customer self-service.
Q
How do I install the FL-CUE-IVR-2 license on my Unity Express system?
A
Log in to the Unity Express License Manager, upload the FL-CUE-IVR-2 license file, and follow the on-screen prompts to activate your two-session IVR capability.
Q
Can I upgrade from FL-CUE-IVR-2 to a higher session count?
A
Yes, you can upgrade to a higher-session license by purchasing an add-on license pack and applying it through the License Manager to increase concurrent IVR sessions.
Q
How do I renew my FL-CUE-IVR-2 Unity Express License?
A
To renew, purchase a renewal code before expiration, then enter it in the License Manager under the Renewal tab to extend your two-session IVR license.
Q
What platforms and firmware versions are compatible with FL-CUE-IVR-2?
A
The FL-CUE-IVR-2 license is compatible with Unity Express firmware version 8.0 and later on supported Cisco Integrated Services Routers.
Q
What are the system requirements for FL-CUE-IVR-2?
A
You need a Unity Express module installed on a compatible Cisco ISR, at least 512 MB RAM and the latest supported firmware for proper IVR session handling.
Q
How do I activate my FL-CUE-IVR-2 license after purchase?
A
After purchase, you’ll receive a license file and activation key; upload both in the Unity Express License Manager to complete activation instantly.
Q
Can the FL-CUE-IVR-2 license be transferred between devices?
A
Yes, you can revoke the license from one Unity Express device and apply it to another using the License Manager's transfer feature.
Q
Does the FL-CUE-IVR-2 license support multilingual voice prompts?
A
Yes, FL-CUE-IVR-2 supports multiple languages for voice prompts and menus, enabling a global customer self-service experience.
Q
Is technical support included with the FL-CUE-IVR-2 Unity Express License?
A
Basic technical support is included for the term of your license; advanced support packages are available separately.
Q
How is FL-CUE-IVR-2 licensing enforced on the Unity Express system?
A
Unity Express checks the license file at runtime and enforces the two-session limit; excess calls receive a busy prompt automatically.
Q
How can I purchase the FL-CUE-IVR-2 Unity Express License?
A
You can order FL-CUE-IVR-2 through your Cisco reseller or online store by specifying SKU FL-CUE-IVR-2 and completing the checkout process.
Q
What payment methods are accepted for FL-CUE-IVR-2?
A
We accept credit card, purchase order and corporate invoicing for your FL-CUE-IVR-2 license purchase via official Cisco channels.
Q
Where can I find documentation for configuring FL-CUE-IVR-2?
A
Download the Unity Express Configuration Guide from the Cisco website for step-by-step instructions on IVR setup and license management.