United States
Q
What product portfolio does Uniview – Toshiba provide?
A
Uniview – Toshiba delivers a full range of IP cameras, network video recorders (NVRs), hybrid DVRs and video management software suitable for small businesses to enterprise-scale deployments.
Q
Are Uniview – Toshiba cameras ONVIF-compliant?
A
Yes. All Uniview – Toshiba cameras and recorders are ONVIF Profile S and Profile G compliant, ensuring seamless interoperability with third-party VMS solutions.
Q
What video resolutions are supported by Uniview – Toshiba cameras?
A
Resolutions range from 2 MP (1080p) up to 12 MP (8K UHD), including popular 4K and 5 MP settings for high-definition surveillance.
Q
Can I access Uniview – Toshiba systems remotely?
A
Yes. Remote access is provided via the EZView mobile app, EzStation desktop client or secure HTTPS web interface over LAN/WAN.
Q
Does Uniview – Toshiba support Power over Ethernet (PoE)?
A
Yes. Select NVRs and cameras support IEEE 802.3af/at PoE for plug-and-play power and data over a single cable.
Q
What video compression formats are available on Uniview – Toshiba devices?
A
Devices support H.264, H.265 and H.265+ codecs, reducing bandwidth and storage usage by up to 70% compared to H.264.
Q
Does Uniview – Toshiba offer AI analytics and smart detection?
A
Yes. Built-in AI features include motion detection, face recognition, IVS (intrusion, line crossing), ANPR and people counting.
Q
How do I integrate Uniview – Toshiba with third-party systems?
A
Integration is enabled via ONVIF support, RESTful APIs, SDK packages and certified plugins for leading VMS and access control platforms.
Q
What mobile apps are available for Uniview – Toshiba remote viewing?
A
The EZView app for iOS and Android provides live view, playback, PTZ control and push-notification alerts.
Q
What is the warranty period for Uniview – Toshiba products?
A
Standard warranty is two years, extendable up to five years with product registration and an approved maintenance plan.
Q
Where can I purchase Uniview – Toshiba systems?
A
Uniview – Toshiba products are available through certified distributors and resellers; use the partner locator on the official website to find authorized vendors.
Q
Does Uniview – Toshiba support 4K Ultra HD recording?
A
Yes. Select camera and NVR models support 4K UHD (3840×2160) recording at up to 30 fps with H.265+ encoding.
Q
What storage options are available for Uniview – Toshiba NVRs?
A
NVRs support up to 12 internal SATA bays, RAID 0/1/5/6/10 configurations, eSATA expansion and network‐based storage (iSCSI/NFS).
Q
How does Uniview – Toshiba ensure data security?
A
All devices implement HTTPS/TLS encryption, two-factor authentication, secure boot and customizable user permissions.
Q
What customer support does Uniview – Toshiba provide?
A
24/7 technical support is available via phone and email, complemented by online resources, firmware updates and regional service centers.
