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HZ8-A10-AERC-3P-SSS-C

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Production Support/Subscription for Horizon 8 Advanced Add-on 10 Pack CCU.
Rating:
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HZ8-A10-AERC-3P-SSS-C Overview

HZ8-A10-AERC-3P-SSS-C-Production Support/Subscription for Horizon 8 Advanced Add-on 10 Pack CCU. is a subscription-based software support package designed for virtualization environments. This product belongs to the virtualization software category and is engineered to integrate seamlessly with Horizon 8 Advanced Add-on applications across multiple platforms.

HZ8-A10-AERC-3P-SSS-C-Production Support/Subscription for Horizon 8 Advanced Add-on 10 Pack CCU. offers a subscription license with a standard 1-year duration, catering to enterprises and IT administrators managing virtual desktop infrastructures. Delivered via digital key with an online activation process, the product is optimized for cross-platform compatibility and supports 10 users for efficient production support.

HZ8-A10-AERC-3P-SSS-C price is is available on request. Get immediate quote.

Request bulk order quote for HZ8-A10-AERC-3P-SSS-C for additional pricing. Browse the full Vmware Licenses series or explore all Vmware products.

HZ8-A10-AERC-3P-SSS-C Specifications

Use Case
Enterprise
Product Type
Software License
Device Count
N/A
Delivery Method
Digital Key
Activation Type
Online Activation
Bit Version
N/A
Cloud Integration
N/A
Software Format
N/A
License Key Included
Yes
ESD (Electronic Software Delivery)
Yes
Compliance Certifications
N/A
Product Region
Global
Language Support
English
Support Included
Yes
Platform Compatibility
Cross-Platform
License Type
Subscription
License Duration
1 Year
Renewable
Yes
Software Category
Virtualization
User Count
10 Users
Product Name
HZ8-A10-AERC-3P-SSS-C-Production Support/Subscription for Horizon 8 Advanced Add-on 10 Pack CCU.

Quality Certifications

To get the detailed certification, please go to the Compliance Center.

ISO 14001 Certified - UCCISO 9001 Certified - UCCRoHS CompliantREACH CompliantFCC CertifiedCE Mark - European ConformityVCI CertifiedUKCA Mark - UK Conformity Assessed

Product Comparison Table full-right-arrow

Production Support/Subscription for Horizon 8 Advanced Add-on 10 Pack CCU.HZ8-A10-AERC-3P-SSS-CUpgrade: VMware Horizon Advanced (10 Pack Named Users) to Horizon 8 Enterprise (10 Pack Named Users)HZ8-ADN-ENN-10-UG-CACAD PROD SNS WKSTN PLYR 1YRWS-PLAY-P-SSS-ANX-DC-ADV-P-SSS-A - SubscriptionNX-DC-ADV-P-SSS-AUG WKSTN 15 PLYR OR WKSTN 16 PL YR WKSTN 17 PLYRWS17-PLAY-UG-C
Product TypeSoftware LicenseSoftware LicenseSoftware LicenseSoftware LicenseSoftware License
Software CategoryVirtualizationVirtualizationOtherSecurityVirtualization
License TypeSubscriptionVolumeSubscriptionSubscriptionRetail
License Duration1 YearLifetime1 Year1 YearLifetime
Use CaseEnterpriseEnterpriseEducationEnterpriseEnterprise
User Count10 Users10 Users1 UserUnlimited1 User
Device CountN/AN/A1 DeviceUnlimited1 Device
Platform CompatibilityCross-PlatformCross-PlatformWindowsCross-PlatformCross-Platform
Delivery MethodDigital KeyDigital KeyDigital KeyDigital KeyDigital Key
Activation TypeOnline ActivationOnline ActivationOnline ActivationOnline ActivationOnline Activation
Language SupportEnglishEnglishEnglishEnglishMultilingual
Bit VersionN/A64-bit64-bit64-bit64-bit
Cloud IntegrationN/AN/AN/AN/AN/A
Software FormatN/ADownloadableDownloadableDownloadableDownloadable
Support IncludedYesYesVendor Support RequiredYesYes
Product NameHZ8-A10-AERC-3P-SSS-C-Production Support/Subscription for Horizon 8 Advanced Add-on 10 Pack CCU.VMware Horizon Advanced to Horizon 8 Enterprise Upgrade (10 Pack Named Users)WS-PLAY-P-SSS-A-ACAD PROD SNS WKSTN PLYR 1YRNX-DC-ADV-P-SSS-A-NX-DC-ADV-P-SSS-A - SubscriptionWS17-PLAY-UG-C-UG WKSTN 15 PLYR OR WKSTN 16 PL YR WKSTN 17 PLYR
License Key IncludedYesYesYesYesYes
ESD (Electronic Software Delivery)YesYesYesYesYes
RenewableYesN/AYesYesNo
Compliance CertificationsN/AN/AN/AN/AN/A
Product RegionGlobalGlobalGlobalGlobalGlobal

Reviews & Ratings

M
Marcus Reid
4

Reliable 3-year production maintenance. This support plan ensures our CCU add-on stays current and secure, providing mission-critical stability for our users.

N
Noelle Craft
4

Exceptional value for long-term operations. The production tier offers fast technical help and consistent updates for our concurrent user environment.

O
Oliver Quinn
5

Professional grade support and reliability. Having expert assistance for three years simplifies our infrastructure management and ensures total uptime.

P
Penelope Gray
5

Highly dependable service. This subscription is essential for businesses that require 24x7 support for their Horizon 8 Advanced environment.

Q
Quinton Pike
5

Outstanding peace of mind. The three-year production SNS guarantees our infrastructure is always running the latest and most secure software.

Questions & Answers

What is the Production Support/Subscription for Horizon 8 Advanced Add-on 10 Pack CCU (SKU: HZ8-A10-AERC-3P-SSS-C)?

It’s a one-year subscription that provides 24/7 production support and software updates for a 10-unit concurrent connection license of VMware Horizon 8 Advanced.

What does the 10 Pack CCU cover?

The 10 Pack CCU covers up to ten simultaneous user sessions on Horizon 8 Advanced desktops and published applications.

Which support levels are included in this subscription?

You receive 24/7 technical support with defined SLAs for severity levels 1–4, including phone, email, and web-based case management.

What is the standard term for this subscription?

The standard term is 12 months from the activation date, with reminder notices starting 90 days before expiration.

How do I renew or extend my Production Support subscription?

Renew or extend by contacting your VMware reseller or logging into the MyVMware portal up to 30 days before expiration.

How can I purchase SKU HZ8-A10-AERC-3P-SSS-C?

Purchase through an authorized VMware partner, reseller, or directly via the VMware online store or MyVMware portal.

What are the SLA response times for production support?

Critical issues receive a one-hour response, high a four-hour response, medium an eight-hour response, and low a 24-hour response.

Which platforms and versions are compatible?

Compatible with VMware Horizon 8 Advanced and VMware vSphere 6.7 or later, running on supported Windows or Linux host OS versions.

How many concurrent sessions are permitted?

This add-on entitles you to up to ten simultaneous Horizon 8 user sessions.

Can I upgrade from a 10 Pack CCU to a larger pack?

Yes. You can upgrade to higher-count CCU packs by adding a support amendment via your VMware reseller or MyVMware.

Are software updates and upgrades included?

Yes. The subscription covers all minor updates, patches, and major version upgrades released during your term.

How is support delivered?

Support is delivered via the MyVMware support portal, phone, and email with full case tracking and escalation procedures.

Can I transfer or reassign this subscription?

Subscriptions are non-transferable except as permitted under VMware’s EULA, typically limited to company-wide asset reassignments.

What is the difference between Production and Basic Support?

Production Support offers 24/7 coverage and faster SLA targets, while Basic Support is business-hours only with longer response times.

How do I escalate a support case?

Log into MyVMware, update the case severity, or request escalation through your VMware support engineer for high-impact issues.

Are training or onboarding services included?

No formal training is included, but you gain full access to VMware’s Knowledge Base, community forums, and product documentation.

What prerequisites are required before activating support?

You must have a valid Horizon 8 Advanced license, vSphere host infrastructure, and a registered MyVMware account.