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HZ8-ADN-10-3P-SSS-C

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Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 years
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HZ8-ADN-10-3P-SSS-C Overview

HZ8-ADN-10-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 years is a virtualization support subscription designed for enterprise IT environments. This product provides a subscription license for VMware Horizon 8 Advanced with a 3-year duration, licensed for 10 named users, and is delivered via a digital key with an online activation process. It is compatible with a range of platforms including Windows, macOS, Linux, Android, and iOS, making it suitable for diverse virtualization use cases in business and IT management settings.

Built to meet the demands of production support, this support subscription is ideal for organizations requiring robust virtualization solutions and reliable IT administration. It offers a digital, downloadable format that ensures quick implementation and supports efficient management for SMBs, enterprises, and specialized IT teams. The subscription is tailored for secure and flexible operation across multiple operating systems while meeting official vendor documentation standards.

HZ8-ADN-10-3P-SSS-C price is is available on request. Get immediate quote.

Request bulk order quote for HZ8-ADN-10-3P-SSS-C for additional pricing. Browse the full Vmware Licenses series or explore all Vmware products.

HZ8-ADN-10-3P-SSS-C Specifications

Use Case
Enterprise
Product Type
Software License
Device Count
N/A
Delivery Method
Digital Key
Activation Type
Online Activation
Bit Version
N/A
Cloud Integration
N/A
License Key Included
Yes
ESD (Electronic Software Delivery)
Yes
Renewable
No
Compliance Certifications
N/A
Product Region
Global
Language Support
English
Software Format
Downloadable
Support Included
Yes
Platform Compatibility
Cross-Platform
License Type
Subscription
License Duration
3 Years
Software Category
Virtualization
User Count
10 Users
Product Name
HZ8-ADN-10-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 years

Quality Certifications

To get the detailed certification, please go to the Compliance Center.

ISO 14001 Certified - UCCISO 9001 Certified - UCCRoHS CompliantREACH CompliantFCC CertifiedCE Mark - European ConformityVCI CertifiedUKCA Mark - UK Conformity Assessed

Product Comparison Table full-right-arrow

Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 yearsHZ8-ADN-10-3P-SSS-CUpgrade: VMware Workstation 16 Player to Workstation 16 ProWS16-PRO-PLAY-UG-CAcademic Upgrade: VMware Fusion 10.x, Fusion 10.x Pro, Fusion 11.x, Fusion 11x Pro to Fusion 12 Pro, ESDFUS12-PRO-UG-AAcademic VMware Fusion 12 Pro, ESDFUS12-PRO-AAcademic Basic Support/Subscription for VMware Fusion Pro for 3 yearsFUS-PRO-3G-SSS-A
Product TypeSoftware LicenseSoftware LicenseSoftware LicenseSoftware LicenseSoftware License
Software CategoryVirtualizationVirtualizationVirtualizationVirtualizationVirtualization
License TypeSubscriptionRetailPerpetualPerpetualSubscription
License Duration3 YearsLifetimeLifetimeLifetime3 Years
Use CaseEnterpriseIT AdminEducationEducationEducation
User Count10 Users1 User1 User1 User1 User
Device CountN/A1 Device1 Device1 Device1 Device
Platform CompatibilityCross-PlatformCross-PlatformmacOSmacOSmacOS
Delivery MethodDigital KeyDigital KeyDigital KeyDigital KeyDigital Key
Activation TypeOnline ActivationOnline ActivationOnline ActivationOnline ActivationOnline Activation
Language SupportEnglishMultilingualEnglishEnglishEnglish
Bit VersionN/A64-bit64-bit64-bit64-bit
Cloud IntegrationN/AN/AN/AN/AN/A
Software FormatDownloadableDownloadableDownloadableDownloadableDownloadable
Support IncludedYesYesYesYesYes
Product NameHZ8-ADN-10-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 yearsVMware Workstation 16 Pro UpgradeVMware Fusion 12 Pro Academic UpgradeFUS12-PRO-A-Academic VMware Fusion 12 Pro, ESDFUS-PRO-3G-SSS-A-Academic Basic Support/Subscription for VMware Fusion Pro for 3 years
License Key IncludedYesYesYesYesYes
ESD (Electronic Software Delivery)YesYesYesYesYes
RenewableNoNoNoNoN/A
Compliance CertificationsN/AN/AN/AN/AN/A
Product RegionGlobalGlobalGlobalGlobalGlobal

Reviews & Ratings

W
Wade Page
5

Reliable 3-year protection for named users. Production support ensures our Horizon environment is secure.

X
Xena Wells
4

Professional technical guidance. High-priority resolution times keep our small team's desktops running perfectly.

Y
Yosef Quinn
5

Trustworthy long-term maintenance. Expert help provides absolute peace of mind for our infrastructure.

Z
Zora Gray
4

Exceptional support responsiveness. This subscription is essential for maintaining our Advanced VDI performance.

A
Alvis Craft
4

Consistent updates and expert help. Three years of coverage simplifies our IT management.

B
Belen Lane
4

Superior reliability for named users. The production tier offers elite technical resolution always.

C
Cali Vance
5

Highly satisfied with support. Expert help ensures our desktops remain fully optimized daily.

D
Dorian Moore
4

Outstanding 3-year value. Keeps our infrastructure secure with professional-grade technical assistance and patches.

Questions & Answers

What is VMware Horizon 8 Advanced Production Support/Subscription (SKU HZ8-ADN-10-3P-SSS-C)?

VMware Horizon 8 Advanced Production Support/Subscription is a 3-year maintenance contract for 10 named users that provides technical support, software updates, and upgrades for the Horizon 8 Advanced edition.

What does the 10 Pack Named Users subscription include?

The subscription covers licensing for 10 individual (named) users and includes: 1) 24×7 technical support, 2) access to all Horizon 8 Advanced updates and upgrades, and 3) self-help resources and documentation.

How long is the support and subscription term?

The support and subscription term spans three years from the date of purchase, during which you receive uninterrupted access to support services and software releases.

What are the key benefits of Production Support/Subscription?

Key benefits include continuous access to critical security fixes, new feature releases, 24×7 technical assistance, knowledge base access, and proactive monitoring tools for Horizon 8 Advanced.

Which support levels are provided under this subscription?

This subscription offers VMware Global Support Services’ Production Support level, which delivers 24×7 phone and online support, defined SLAs for response times, and escalation management.

Can I access all software updates and upgrades with this subscription?

Yes. The subscription grants you unlimited access to all Horizon 8 Advanced patch updates, minor releases, and major version upgrades released during the three-year term.

How do I purchase the VMware Horizon 8 Advanced 10 Pack subscription?

You can purchase through authorized VMware resellers, your VMware account representative, or online via the VMware storefront by providing the SKU HZ8-ADN-10-3P-SSS-C and customer details.

What is the process to renew my support and subscription?

To renew, contact your VMware account team or reseller 60 days before expiration, provide your existing contract ID, and process payment to extend coverage for another term.

What is the difference between Named User and Concurrent User licensing?

Named User licensing ties one license to one unique user, while Concurrent User licensing allows a pool of users to share a set number of licenses concurrently up to the purchased limit.

Can I upgrade from Horizon 8 Advanced to Horizon 8 Enterprise?

Yes. You can upgrade by purchasing an edition upgrade license and aligning your support subscription term accordingly; contact your VMware reseller for options and pricing.

What are the SLA response times for Production Support?

Production Support provides an initial response within 2 business hours for critical issues (Priority 1), 4 hours for high-impact issues (Priority 2), and 8 business hours for standard issues (Priority 3).

Is 24×7 phone support included in the subscription?

Yes. The subscription includes 24×7 global phone support and online case logging for urgent issues, ensuring assistance is available at any time.

Can I deploy Horizon 8 Advanced on-premises, in the cloud, or in hybrid mode?

Yes. Horizon 8 Advanced supports on-premises installations, public cloud deployments (e.g., VMware Cloud on AWS), and hybrid models, all covered by this support subscription.

What are the minimum system requirements for Horizon 8 Advanced?

Minimum requirements include a supported vSphere environment, Windows Server or Linux infrastructure for Connection Server, and endpoint devices meeting Horizon client specifications; refer to VMware docs for full details.

Can I add more named users to my existing subscription?

Yes. You can purchase additional named user packs at any time; the added licenses will share the same expiration date as your original three-year term.

How do I open a support case with VMware?

Log in to the VMware Customer Connect portal, select 'Create a Support Request,' provide your contract number, product details, and issue description to initiate a case.