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HZ8-ADN-10-3P-SSS-C
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- Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 years
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3 Year Extended Warranty
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All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
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HZ8-ADN-10-3P-SSS-C Overview
HZ8-ADN-10-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 years is a virtualization support subscription designed for enterprise IT environments. This product provides a subscription license for VMware Horizon 8 Advanced with a 3-year duration, licensed for 10 named users, and is delivered via a digital key with an online activation process. It is compatible with a range of platforms including Windows, macOS, Linux, Android, and iOS, making it suitable for diverse virtualization use cases in business and IT management settings.
Built to meet the demands of production support, this support subscription is ideal for organizations requiring robust virtualization solutions and reliable IT administration. It offers a digital, downloadable format that ensures quick implementation and supports efficient management for SMBs, enterprises, and specialized IT teams. The subscription is tailored for secure and flexible operation across multiple operating systems while meeting official vendor documentation standards.
What is the price of HZ8-ADN-10-3P-SSS-C?
Pricing for HZ8-ADN-10-3P-SSS-C is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for HZ8-ADN-10-3P-SSS-C.
Explore more options from Software Licenses or explore other Vmware products.
HZ8-ADN-10-3P-SSS-C Specifications
| Product Type | Software License |
| Software Category | Virtualization |
| License Type | Subscription |
| License Duration | 3 Years |
| Use Case | Enterprise |
| User Count | 10 Users |
| Device Count | N/A |
| Platform Compatibility | Cross-Platform |
| Delivery Method | Digital Key |
| Activation Type | Online Activation |
| Language Support | English |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | Downloadable |
| Support Included | Yes |
| Product Name | HZ8-ADN-10-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 years |
| License Key Included | Yes |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | No |
| Compliance Certifications | N/A |
| Product Region | Global |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | 64-bit | 64-bit | 64-bit | 64-bit | N/A |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Digital Key | Digital Key | Digital Key |
| Device Count | 1 Device | 1 Device | 1 Device | 1 Device | N/A |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | English | English | Multilingual | English | English |
| License Duration | Lifetime | Lifetime | Lifetime | 3 Years | 3 Years |
| License Key Included | Yes | Yes | Yes | Yes | Yes |
| License Type | Perpetual | Perpetual | Retail | Subscription | Subscription |
| Platform Compatibility | macOS | macOS | Cross-Platform | macOS | Cross-Platform |
| Product Name | FUS12-PRO-A-Academic VMware Fusion 12 Pro, ESD | VMware Fusion 12 Pro Academic Upgrade | VMware Workstation 16 Pro Upgrade | FUS-PRO-3G-SSS-A-Academic Basic Support/Subscription for VMware Fusion Pro for 3 years | HZ8-ADN-10-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Advanced: 10 Pack (Named Users) for 3 years |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | No | No | No | N/A | No |
| Software Category | Virtualization | Virtualization | Virtualization | Virtualization | Virtualization |
| Software Format | Downloadable | Downloadable | Downloadable | Downloadable | Downloadable |
| Support Included | Yes | Yes | Yes | Yes | Yes |
| Use Case | Education | Education | IT Admin | Education | Enterprise |
| User Count | 1 User | 1 User | 1 User | 1 User | 10 Users |
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Questions & Answers
Q
What is VMware Horizon 8 Advanced Production Support/Subscription (SKU HZ8-ADN-10-3P-SSS-C)?
A
VMware Horizon 8 Advanced Production Support/Subscription is a 3-year maintenance contract for 10 named users that provides technical support, software updates, and upgrades for the Horizon 8 Advanced edition.
Q
What does the 10 Pack Named Users subscription include?
A
The subscription covers licensing for 10 individual (named) users and includes: 1) 24×7 technical support, 2) access to all Horizon 8 Advanced updates and upgrades, and 3) self-help resources and documentation.
Q
How long is the support and subscription term?
A
The support and subscription term spans three years from the date of purchase, during which you receive uninterrupted access to support services and software releases.
Q
What are the key benefits of Production Support/Subscription?
A
Key benefits include continuous access to critical security fixes, new feature releases, 24×7 technical assistance, knowledge base access, and proactive monitoring tools for Horizon 8 Advanced.
Q
Which support levels are provided under this subscription?
A
This subscription offers VMware Global Support Services’ Production Support level, which delivers 24×7 phone and online support, defined SLAs for response times, and escalation management.
Q
Can I access all software updates and upgrades with this subscription?
A
Yes. The subscription grants you unlimited access to all Horizon 8 Advanced patch updates, minor releases, and major version upgrades released during the three-year term.
Q
How do I purchase the VMware Horizon 8 Advanced 10 Pack subscription?
A
You can purchase through authorized VMware resellers, your VMware account representative, or online via the VMware storefront by providing the SKU HZ8-ADN-10-3P-SSS-C and customer details.
Q
What is the process to renew my support and subscription?
A
To renew, contact your VMware account team or reseller 60 days before expiration, provide your existing contract ID, and process payment to extend coverage for another term.
Q
What is the difference between Named User and Concurrent User licensing?
A
Named User licensing ties one license to one unique user, while Concurrent User licensing allows a pool of users to share a set number of licenses concurrently up to the purchased limit.
Q
Can I upgrade from Horizon 8 Advanced to Horizon 8 Enterprise?
A
Yes. You can upgrade by purchasing an edition upgrade license and aligning your support subscription term accordingly; contact your VMware reseller for options and pricing.
Q
What are the SLA response times for Production Support?
A
Production Support provides an initial response within 2 business hours for critical issues (Priority 1), 4 hours for high-impact issues (Priority 2), and 8 business hours for standard issues (Priority 3).
Q
Is 24×7 phone support included in the subscription?
A
Yes. The subscription includes 24×7 global phone support and online case logging for urgent issues, ensuring assistance is available at any time.
Q
Can I deploy Horizon 8 Advanced on-premises, in the cloud, or in hybrid mode?
A
Yes. Horizon 8 Advanced supports on-premises installations, public cloud deployments (e.g., VMware Cloud on AWS), and hybrid models, all covered by this support subscription.
Q
What are the minimum system requirements for Horizon 8 Advanced?
A
Minimum requirements include a supported vSphere environment, Windows Server or Linux infrastructure for Connection Server, and endpoint devices meeting Horizon client specifications; refer to VMware docs for full details.
Q
Can I add more named users to my existing subscription?
A
Yes. You can purchase additional named user packs at any time; the added licenses will share the same expiration date as your original three-year term.
Q
How do I open a support case with VMware?
A
Log in to the VMware Customer Connect portal, select 'Create a Support Request,' provide your contract number, product details, and issue description to initiate a case.