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Name:
HZ8-ENC-100-3P-SSS-C
- Description:
- Production Support/Subscription for VMware Horizon 8 Enterprise: 100 Pack (CCU) for 3 years
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
HZ8-ENC-100-3P-SSS-C Overview
HZ8-ENC-100-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Enterprise: 100 Pack (CCU) for 3 years is a specialized virtualization support subscription designed for enterprises and IT administrations that deploy virtual desktop infrastructures. The solution provides production support for VMware Horizon 8 Enterprise, ensuring efficient management of virtualized environments with a focus on stability and performance.
This offering falls under the virtualization software category and is a subscription-based license valid for three years. It is tailored for deployments supporting 100 concurrent users, delivered digitally with an online activation process. With cross-platform compatibility, the subscription is ideal for a wide range of use cases from small and medium businesses to large enterprises requiring robust IT management solutions.
What is the price of HZ8-ENC-100-3P-SSS-C?
Pricing for HZ8-ENC-100-3P-SSS-C is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for HZ8-ENC-100-3P-SSS-C.
Explore more options from Software Licenses or explore other Vmware products.
HZ8-ENC-100-3P-SSS-C Specifications
| Product Type | Software License |
| Software Category | Virtualization |
| License Type | Subscription |
| License Duration | 3 Years |
| Use Case | Enterprise |
| User Count | 100+ Users |
| Device Count | N/A |
| Platform Compatibility | Cross-Platform |
| Delivery Method | Email Delivery |
| Activation Type | Online Activation |
| Language Support | English |
| Bit Version | N/A |
| Cloud Integration | N/A |
| Software Format | N/A |
| Support Included | Yes |
| Product Name | HZ8-ENC-100-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Enterprise: 100 Pack (CCU) for 3 years |
| License Key Included | No |
| ESD (Electronic Software Delivery) | Yes |
| Renewable | No |
| Compliance Certifications | N/A |
| Product Region | Global |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Activation Type | Online Activation | Online Activation | Online Activation | Online Activation | Online Activation |
| Bit Version | 64-bit | 64-bit | 64-bit | N/A | 64-bit |
| Cloud Integration | N/A | N/A | N/A | N/A | N/A |
| Compliance Certifications | N/A | N/A | N/A | N/A | N/A |
| Delivery Method | Digital Key | Digital Key | Email Delivery | Email Delivery | Digital Key |
| Device Count | 1 Device | 3 Devices | N/A | N/A | N/A |
| ESD (Electronic Software Delivery) | Yes | Yes | Yes | Yes | Yes |
| Language Support | Multilingual | English | English | English | English |
| License Duration | Lifetime | 3 Years | 1 Year | 3 Years | 1 Year |
| License Key Included | Yes | Yes | Yes | No | Yes |
| License Type | Retail | Subscription | Subscription | Subscription | Subscription |
| Platform Compatibility | Cross-Platform | Windows | Cross-Platform | Cross-Platform | Cross-Platform |
| Product Name | VMware Workstation 16 Pro Upgrade | WS-PRO-3P-SSS-A-ACAD PROD SNS WKSTN PRO 3 YRS | NX-ALB-A-Academic VMware NSX Advanced Load Balancer per Processor | HZ8-ENC-100-3P-SSS-C-Production Support/Subscription for VMware Horizon 8 Enterprise: 100 Pack (CCU) for 3 years | HZ8-ENN-100-C-VMware Horizon 8 Enterprise : 100 Pack (Named Users) |
| Product Region | Global | Global | Global | Global | Global |
| Product Type | Software License | Software License | Software License | Software License | Software License |
| Renewable | No | Yes | Yes | No | Yes |
| Software Category | Virtualization | Other | Virtualization | Virtualization | Virtualization |
| Software Format | Downloadable | Downloadable | Downloadable | N/A | Downloadable |
| Support Included | Yes | Vendor Support Required | Yes | Yes | Yes |
| Use Case | IT Admin | Education | Education | Enterprise | Enterprise |
| User Count | 1 User | 3 Users | N/A | 100+ Users | 100+ Users |
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Questions & Answers
Q
What is Production Support/Subscription for VMware Horizon 8 Enterprise (HZ8-ENC-100-3P-SSS-C)?
A
Production Support/Subscription (SKU: HZ8-ENC-100-3P-SSS-C) provides 24x7 technical assistance, software updates and upgrades for VMware Horizon 8 Enterprise in a 100 concurrent user pack for three years.
Q
How many concurrent user licenses are included in the 100 Pack subscription?
A
The 100 Pack subscription entitles you to support and updates for up to 100 concurrent connections (CCUs) to VMware Horizon 8 Enterprise for the duration of the three-year term.
Q
What support levels are covered under this subscription?
A
This subscription includes 24x7 global production support with unlimited Severity 1–4 incident reporting, direct access to VMware’s knowledge base and escalation management.
Q
Does the subscription include software upgrades and patches?
A
Yes. You receive all minor and major VMware Horizon 8 Enterprise releases, security patches and maintenance updates at no additional cost during your three-year subscription period.
Q
How do I renew my VMware Horizon 8 Enterprise support subscription?
A
Renewals can be processed through your VMware account representative or authorized reseller up to 90 days before expiration to avoid service interruptions.
Q
What Service Level Agreement (SLA) response times are guaranteed?
A
VMware guarantees a one-hour response for Severity 1 critical issues and four-hour response for Severity 2–4 issues under this enterprise support subscription.
Q
Can I convert existing licenses into this 100 Pack subscription?
A
Yes. You may consolidate or upgrade perpetual licenses to the 100 CCU subscription model by contacting VMware sales for a licensing assessment.
Q
Is technical onboarding assistance available?
A
Onboarding resources, best-practice guides and automated remote diagnostics are included. Premium consulting is available separately.
Q
Are cloud-based deployments of Horizon supported?
A
Yes. Production Support/Subscription covers on-premises, private cloud and hybrid cloud deployments of VMware Horizon 8 Enterprise within the 100 CCU limit.
Q
What happens if I exceed 100 concurrent users?
A
Exceeding 100 CCUs may violate license terms. You can purchase additional 25 or 100 CCU packs or upgrade to an unlimited model to remain compliant.
Q
Can I cancel my subscription early?
A
Subscriptions are non-cancellable. Early termination may incur full-term charges unless otherwise stipulated in your VMware agreement.
Q
Does the subscription include access to the VMware Knowledge Base?
A
Yes. You have unrestricted access to VMware’s comprehensive Knowledge Base, whitepapers, troubleshooting tools and community forums.
Q
Is product training included with the support subscription?
A
Standard subscription does not include formal training. You can purchase VMware Education Services courses separately or subscribe to VMware Learning Zone.
Q
How do I open a support request?
A
Log in to My VMware Portal, select ‘Support Requests’ and submit your issue. You can also call VMware Support for Severity 1 emergencies.
Q
What platforms and operating systems are supported?
A
VMware Horizon 8 Enterprise supports Windows, Linux and macOS client devices, and runs on VMware vSphere 6.7 or later, vSAN, and NSX.
