How do I update firmware on a Poly Phone?

Sign in to Polycom Device Management or the phone’s web GUI, go to Software Update, upload the latest firmware file and apply the update.

What network requirements do Poly Phones need?

Poly Phones require a stable Ethernet connection, DHCP or static IP, PoE or AC power, and open SIP/TLS and SRTP network ports.

Can I use a headset with a Poly Phone?

Yes, Poly Phones support analog, USB and Bluetooth headsets via a 3.5 mm jack, USB port or Bluetooth pairing.

What warranty and support options come with Poly Phones?

Poly Phones include a one-year limited hardware warranty, with optional extended warranties up to five years and enterprise support plans.

How do I reset a Poly Phone to factory settings?

On the device menu, navigate to Settings > Basic > Administration Settings > Reset to Defaults, enter the admin password and confirm.

Do Poly Phones support HD audio?

Yes, Poly Phones feature Polycom HD Voice and wideband audio codecs such as G.722 for crystal-clear voice quality.

What integrations do Poly Phones offer?

Poly Phones integrate with Microsoft Teams, Zoom, Skype for Business, Webex and most SIP-based unified communication platforms.

How can I troubleshoot common Poly Phone issues?

Restart the phone, verify network and SIP settings, check firmware version and use built-in diagnostics or the Poly support portal.

Is Power over Ethernet (PoE) required for Poly Phones?

PoE simplifies installation, but most Poly Phones also support an optional AC power adapter for environments without PoE.

How do I configure VLAN on a Poly Phone?

Go to Settings > Network Configuration > VLAN Settings, enable VLAN support and enter the appropriate VLAN ID.

How do I register a Poly Phone to a SIP server?

In the web interface or device menu, enter the SIP server address, extension, authentication username and password under SIP Account settings.

What security features do Poly Phones have?

Poly Phones include 802.1X network authentication, TLS/SRTP encryption, secure boot and certificate-based provisioning for secure communications.

Poly Phones Unrivaled Audio Performance

Enhance voice clarity and productivity with Poly phones—designed for business-grade audio, seamless connectivity, and reliable performance across hybrid, remote, and in-office environments.

Talk to an expert

VVX450-Polycom desktop IP phone VVX45 0 12-line IP desktop phone with color display
4.2 (5)
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4.2 (5)
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VVX350-Polycom conference phone landl ine VVX350 6-line mid-range IP desktop phone audio and video conference system terminal
4.2 (5)
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VVX601-Polycom SIP Conference Phone L andline VOIP Personal Desk Phone VVX601 Built-in Bluetooth President Phone Suitable for 10-20ãŽ¡ meeting room
4.2 (5)
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4.2 (5)
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SoundStation-IP-6000-POE-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP6000-POE
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SoundStation-IP-6000-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP6000
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SoundStation-IP-5000-POE-Polycom audio and video confer ence system conference phone Octopus optional Bluetooth/wireless omnidirectional microphone Office phone landline SoundStation IP5000-POE
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VVX250-Polycom SIP Conference Phone L andline VOIP Personal Seat Phone VVX250 Fast Ethernet Port Business Office Meeting Suitable for 10-20ãŽ¡ meeting room
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POLYCOM-SoundStation-2EX-Extended-Version-With-Display-Large and medium-sized meeting rooms within 60 square meters, with external computer function, (computer data cable required), connected to the computer host, used as a headset microphone
4.2 (5)
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4.2 (5)
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POLYCOM-SoundStation-2-Standard-Version-With-Display-Medium-sized meeting room with in 40 square meters, with external computer function (computer data cable required), connected to the computer host, used as a headset microphone, suitable for 10-18 people
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POLYCOM SOUNDSTATION 2 BASIC VERSION (WITHOUT DISPLAY)-Medium-sized conference room w ithin 40 square meters, with external computer function (computer data cable required), connected to the computer host, used as a headset microphone, suitable for 10-18 people
4.2 (5)
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4.2 (5)
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Showing 1 - 20 of 22 Results

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Questions & Answers

What is a Poly Phone?

A Poly Phone is a business-grade desk phone offering advanced audio, video and collaboration features designed for enterprise communication.

Which Poly Phone model is best for small businesses?

The Poly CCX 400 is ideal for small businesses, delivering essential calling features, HD audio and simplified device management.

How do I set up a Poly Phone?

Connect the phone to power or PoE, attach an Ethernet cable, power it on, and follow the on-screen setup wizard to configure network and SIP settings.

Are Poly Phones compatible with Microsoft Teams?

Yes, Poly CCX and VVX series phones support Microsoft Teams natively, including a dedicated Teams button and deep platform integration.

Poly Phones Unrivaled Audio Performance

VVX450-Polycom desktop IP phone VVX45 0 12-line IP desktop phone with color display

VVX411-Polycom Desktop IP Phone VVX40 1 12-line VOIP Business Phone

VVX350-Polycom conference phone landl ine VVX350 6-line mid-range IP desktop phone audio and video conference system terminal

VVX601-Polycom SIP Conference Phone L andline VOIP Personal Desk Phone VVX601 Built-in Bluetooth President Phone Suitable for 10-20ãŽ¡ meeting room

SoundStation-IP-7000-POE-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP7000-POE

VVX501-Polycom conference phone landl ine VVX501 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

SoundStation-IP-7000-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP7000

SoundStation-IP-6000-POE-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP6000-POE

SoundStation-IP-6000-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP6000

SoundStation-IP-5000-POE-Polycom audio and video confer ence system conference phone Octopus optional Bluetooth/wireless omnidirectional microphone Office phone landline SoundStation IP5000-POE

VVX311-Polycom conference phone landl ine VVX311 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

SoundStation-Duo-Polycom PSTN/IP dual-mode vide o conference system Duo standard conference phone landline High-fidelity omnidirectional microphone suitable for medium-sized conference rooms of 20-50ãŽ¡

VVX301-Polycom conference phone landl ine VVX301 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

VVX250-Polycom SIP Conference Phone L andline VOIP Personal Seat Phone VVX250 Fast Ethernet Port Business Office Meeting Suitable for 10-20ãŽ¡ meeting room

POLYCOM-SoundStation-2EX-Extended-Version-With-Display-Large and medium-sized meeting rooms within 60 square meters, with external computer function, (computer data cable required), connected to the computer host, used as a headset microphone

VVX201-Polycom (POLYCOM) conference p hone landline VVX201 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

POLYCOM-SoundStation-2-Standard-Version-With-Display-Medium-sized meeting room with in 40 square meters, with external computer function (computer data cable required), connected to the computer host, used as a headset microphone, suitable for 10-18 people

VVX101-Polycom conference phone landl ine VVX101 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

POLYCOM SOUNDSTATION 2 BASIC VERSION (WITHOUT DISPLAY)-Medium-sized conference room w ithin 40 square meters, with external computer function (computer data cable required), connected to the computer host, used as a headset microphone, suitable for 10-18 people

VVX150-Polycom conference phone IP ne twork cable landline VVX150 (new product) audio and video conference system terminal omnidirectional microphone Octopus conference phone

Filters

Questions & Answers

What is a Poly Phone?

Which Poly Phone model is best for small businesses?

How do I set up a Poly Phone?

Are Poly Phones compatible with Microsoft Teams?

Poly Phones Unrivaled Audio Performance

VVX450-Polycom desktop IP phone VVX45 0 12-line IP desktop phone with color display

VVX411-Polycom Desktop IP Phone VVX40 1 12-line VOIP Business Phone

VVX350-Polycom conference phone landl ine VVX350 6-line mid-range IP desktop phone audio and video conference system terminal

VVX601-Polycom SIP Conference Phone L andline VOIP Personal Desk Phone VVX601 Built-in Bluetooth President Phone Suitable for 10-20ãŽ¡ meeting room

SoundStation-IP-7000-POE-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP7000-POE

VVX501-Polycom conference phone landl ine VVX501 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

SoundStation-IP-7000-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP7000

SoundStation-IP-6000-POE-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP6000-POE

SoundStation-IP-6000-Polycom Audio and Video Confer ence System Conference Phone Octopus Optional Bluetooth/Wireless Omnidirectional Microphone Office Phone Landline SoundStation IP6000

SoundStation-IP-5000-POE-Polycom audio and video confer ence system conference phone Octopus optional Bluetooth/wireless omnidirectional microphone Office phone landline SoundStation IP5000-POE

VVX311-Polycom conference phone landl ine VVX311 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

SoundStation-Duo-Polycom PSTN/IP dual-mode vide o conference system Duo standard conference phone landline High-fidelity omnidirectional microphone suitable for medium-sized conference rooms of 20-50ãŽ¡

VVX301-Polycom conference phone landl ine VVX301 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

VVX250-Polycom SIP Conference Phone L andline VOIP Personal Seat Phone VVX250 Fast Ethernet Port Business Office Meeting Suitable for 10-20ãŽ¡ meeting room

POLYCOM-SoundStation-2EX-Extended-Version-With-Display-Large and medium-sized meeting rooms within 60 square meters, with external computer function, (computer data cable required), connected to the computer host, used as a headset microphone

VVX201-Polycom (POLYCOM) conference p hone landline VVX201 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

POLYCOM-SoundStation-2-Standard-Version-With-Display-Medium-sized meeting room with in 40 square meters, with external computer function (computer data cable required), connected to the computer host, used as a headset microphone, suitable for 10-18 people

VVX101-Polycom conference phone landl ine VVX101 audio and video conference system terminal omnidirectional microphone Octopus conference IP phone

POLYCOM SOUNDSTATION 2 BASIC VERSION (WITHOUT DISPLAY)-Medium-sized conference room w ithin 40 square meters, with external computer function (computer data cable required), connected to the computer host, used as a headset microphone, suitable for 10-18 people

VVX150-Polycom conference phone IP ne twork cable landline VVX150 (new product) audio and video conference system terminal omnidirectional microphone Octopus conference phone

Filters

Questions & Answers

What is a Poly Phone?

Which Poly Phone model is best for small businesses?

How do I set up a Poly Phone?

Are Poly Phones compatible with Microsoft Teams?