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JF815A
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- HP MSR920-W Router
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3 Year Extended Warranty
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
JF815A Overview
JF815A is a modular enterprise router designed with a robust architecture that integrates voice, video, and WAN optimization services while delivering powerful performance through dual WAN interfaces and four LAN ports. It supports multiple power options, including an AC power supply with redundancy, and features advanced VPN capabilities such as IPSec and SSL VPN to secure remote access and data transmissions.
Engineered for high throughput and reliability, the JF815A offers scalable modular expansion slots and built-in firewall protection to meet the rigorous demands of enterprise and industrial use cases. Its comprehensive suite of integrated services, redundant power features, and efficient performance make it an optimal choice for businesses requiring secure and resilient network connectivity.
What is the price of JF815A?
Pricing for JF815A is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for JF815A.
Explore more options from Routers or explore other Hpe products.
JF815A Specifications
| Product Type | Enterprise Router |
| VPN Support | IPSec / SSL VPN |
| Power Source | AC Power Supply / Redundant |
| Routing Protocols | OSPF / BGP / Static Routing |
| Broadband | Fiber Optic / DSL |
| Architecture | Modular |
| WAN Configuration | Dual WAN |
| WAN Ports | 2 WAN |
| LAN Ports | 4 LAN Ports |
| Ethernet Technology | 10/100/1000 |
| Wi-Fi Standard | N/A |
| Connectivity Type | Wired |
| Network Protocols | IPv4, IPv6 |
| Remote Management | HTTPS, SSH, SNMP |
| Compliance Standards | FCC, CE |
| Wireless Support | No |
| Speed/Capacity | Gigabit |
| Firewall Features | Yes |
| Features | VPN / Firewall / QoS / Redundancy |
| Use Case | Enterprise |
| Management | Managed |
| Form Factor | Rack-mount |
| Integrated Services | Voice / Video / WAN Optimization |
| High Availability Support | Supported |
| Safety | N/A |
| EMC | N/A |
| Telecom | N/A |
| Throughput Capacity | 2 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall / Intrusion Prevention / Malware Protection |
| Expansion Slots | NIM / SFP+ |
| Modular Slots Available | 3+ Slots |
| Stacking Capability | Yes |
| 5G Support | No |
| Memory | 4 GB |
| Flash Memory | 512 MB |
| Interface Ports | RJ-45 / SFP |
| Power | 250 Watt |
| Device Type | Router |
| Product Name | JF815A |
| Height | 1.75 inches |
| Width | 19 inches |
| Depth | 15 inches |
| Weight | 15 lbs |
JF815A Use Case
Secure Branch Office VPN for Distributed Retail Networks
A national retail chain deploys the JF815A-HP MSR920-W Router at 300+ remote stores to establish primary Ethernet links with LTE as automatic failover. Integrated IPsec VPN and stateful firewall secure site-to-site traffic, enabling centralized management via cloud-based controller. Outcome: 99.99% network uptime, PCI DSS compliance, and reduced OPEX through automated link monitoring and rapid failover.
Real-Time Fleet Management and Passenger Wi-Fi in Public Transportation
A metropolitan transit agency leverages the JF815A-HP MSR920-W Router’s dual-SIM LTE connectivity and GPS interface to deliver live vehicle telemetry, route optimization data, and passenger Wi-Fi on 150 buses. The built-in QoS engine prioritizes critical M2M data over video streaming, while remote firmware updates ensure consistent performance. Outcome: Improved fleet utilization by 18%, 24/7 network reliability, and 4.8/5 passenger satisfaction scores.
Secure Remote Monitoring for Industrial IoT in Smart Grid Deployments
An electric utility installs the JF815A-HP MSR920-W Router at unmanned substations to aggregate sensor data over LTE and Ethernet for SCADA systems. With AES-256 VPN tunnels, device-level segmentation, and local survivability, grid operators maintain uninterrupted visibility into voltage, load, and fault conditions. Outcome: Enhanced grid stability, sub-second alarm transmission, and a 30% reduction in field-visit costs through automated diagnostics.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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|---|---|---|---|---|
| 5G Support | No | No | No | No |
| Architecture | Modular | Modular | Modular | Modular |
| Broadband | Fiber Optic / DSL / LTE | Fiber Optic / DSL / LTE | N/A | Fiber Optic / DSL |
| Built-in Security Features | Firewall / Intrusion Prevention / Malware Protection | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection | Firewall / Intrusion Prevention / Malware Protection |
| Compliance Standards | CE, FCC | IEEE 802.3, IEEE 802.1Q | IEEE 802.3, IEEE 802.1Q | FCC, CE |
| Connectivity Type | Wired | Wired | Wired | Wired |
| Depth | 15 inches | 14 inches | 16.0 inches | 15 inches |
| Device Type | Router | Router | Router | Router |
| EMC | N/A | N/A | FCC, CE | N/A |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Expansion Slots | NIM / SFP+ | NIM | NIM | NIM / SFP+ |
| Features | VPN / IPv6 Compatible / Firewall / High Availability | VPN, Firewall, IPv6 Compatible, Redundancy | VPN, IPv6 Compatible, Firewall, MPLS, QoS | VPN / Firewall / QoS / Redundancy |
| Firewall Features | Yes | Yes | Yes | Yes |
| Flash Memory | 512 MB | 512 MB | 512 MB | 512 MB |
| Form Factor | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 4.5 inches | 1.75 inches | 2.0 inches | 1.75 inches |
| High Availability Support | Supported | Supported | Supported | Supported |
| Integrated Services | Voice / Video | Voice, WAN Optimization | Voice, Video, WAN Optimization | Voice / Video / WAN Optimization |
| Interface Ports | RJ-45 / SFP+ | RJ-45, SFP | RJ-45, SFP | RJ-45 / SFP |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 4 LAN Ports | 4 LAN Ports |
| Management | Managed | Managed | Managed | Managed |
| Memory | 2 GB | 4 GB | 2 GB | 4 GB |
| Modular Slots Available | 3+ Slots | 3+ Slots | 2 Slots | 3+ Slots |
| Network Protocols | IPv4, IPv6, MPLS | IPv4, IPv6 | IPv4, IPv6 | IPv4, IPv6 |
| Power | 150W | 300 Watt | 250W | 250 Watt |
| Power Source | Redundant AC Power Supply | AC Power Supply with Redundant Option | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / Redundant |
| Product Name | JF812A Enterprise Modular Router | JF813A Enterprise Modular Router | JF814A Integrated Services Router | JF815A |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported |
| Remote Management | SSH, SNMP, Telnet | SSH, Telnet, SNMP | SSH, Telnet, SNMP | HTTPS, SSH, SNMP |
| Routing Protocols | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / EIGRP / RIP / Static Routing | OSPF / BGP / EIGRP / MPLS / RIP / Static Routing | OSPF / BGP / Static Routing |
| Safety | N/A | N/A | UL, CE | N/A |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | Gigabit |
| Stacking Capability | Yes | Yes | Yes | Yes |
| Telecom | N/A | N/A | ETSI, TELEC | N/A |
| Throughput Capacity | 2.5 Gbps | 5 Gbps | 1 Gbps | 2 Gbps |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise |
| VPN Support | IPSec / SSL VPN | IPSec / SSL VPN / DMVPN / FlexVPN | IPSec / SSL VPN | IPSec / SSL VPN |
| WAN Configuration | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 15 lbs | 8 lbs | 15 lbs |
| Wi-Fi Standard | N/A | N/A | N/A | N/A |
| Width | 17.5 inches | 17.5 inches | 17.5 inches | 19 inches |
| Wireless Support | No | No | No | No |
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Questions & Answers
Q
What are the key features of the HP MSR920-W Router (SKU: JF815A)?
A
The HP MSR920-W (SKU: JF815A) offers dual Gigabit Ethernet WAN ports, integrated dual-SIM 4G/5G LTE connectivity, built-in SD-WAN, advanced firewall/NAT, and QoS for reliable branch and remote deployments.
Q
How do I configure the HP MSR920-W Router for the first time?
A
Connect your PC to a LAN port, access the web GUI at http://192.168.1.1, log in with the default admin credentials, and follow the setup wizard to configure WAN interfaces, security policies, and wireless parameters.
Q
Does the HP MSR920-W support 5G connectivity?
A
Yes. The MSR920-W features an integrated 5G NR modem compatible with sub-6 GHz bands and automatically falls back to 4G/3G LTE when 5G coverage is unavailable.
Q
What WAN interfaces does the MSR920-W provide?
A
The router provides two Gigabit RJ-45 WAN ports, dual SIM slots for 4G/5G LTE, and an optional SFP port for fiber uplinks, enabling flexible WAN connectivity.
Q
Can I use the HP MSR920-W Router in remote or mobile locations?
A
Absolutely. With dual-SIM LTE/5G support, IPsec VPN, and SD-WAN path control, the MSR920-W maintains secure, high-availability connectivity in remote or mobile scenarios.
Q
What security features are included in the HP MSR920-W?
A
The MSR920-W delivers a stateful inspection firewall, IPsec VPN with AES-256 encryption, DoS/DDoS protection, MAC/IP binding, and intrusion prevention to safeguard your network.
Q
How many concurrent VPN tunnels does the MSR920-W support?
A
The HP MSR920-W supports up to 100 concurrent IPsec VPN tunnels, enabling secure site-to-site and remote-access connections for distributed networks.
Q
What is the maximum routing throughput of the HP MSR920-W?
A
Depending on configuration, the MSR920-W delivers up to 600 Mbps of routing throughput and up to 300 Mbps of encrypted VPN throughput.
Q
Is the HP MSR920-W compatible with SD-WAN solutions?
A
Yes. The MSR920-W integrates HP’s SD-WAN controller, offering dynamic path selection, centralized policy management, and real-time traffic steering across multiple WAN links.
Q
How do I update firmware on the HP MSR920-W Router?
A
Download the latest firmware from the HP support portal, back up your configuration, log into the router’s web GUI, navigate to System > Firmware Upgrade, upload the file, and reboot when prompted.
Q
What power options are available for the HP MSR920-W?
A
The MSR920-W ships with an internal 100–240 V AC power supply. An optional -48 V DC power module is available for telecom or industrial environments.
Q
How do I troubleshoot connectivity issues with the MSR920-W?
A
Verify LED status indicators, ping the gateway, review system logs in the web GUI, check SIM registration for LTE/5G, and perform a factory reset if needed.
Q
What warranty and support options are available for the HP MSR920-W?
A
The MSR920-W includes a one-year limited hardware warranty. Extended coverage and accelerated support are available via HP Care Pack services.
Q
How does the HP MSR920-W handle QoS and traffic prioritization?
A
It offers granular QoS policies with traffic classification, priority queuing, bandwidth reservation, and MPLS TE support to ensure critical applications receive the required performance.
Q
Where can I purchase genuine HP MSR920-W replacement parts and accessories?
A
Genuine HP MSR920-W parts and accessories are available through authorized HP resellers, the HP Parts store, or certified distribution partners.
Q
What are the hardware specifications of the HP MSR920-W Router?
A
The MSR920-W features a dual-core 1 GHz CPU, 512 MB DDR RAM, 512 MB flash storage, two Gigabit WAN ports, dual LTE/5G SIM slots, optional SFP, and a compact metal chassis (175×44×130 mm).
