United States
Q
What is the maximum resolution of the Hikvision Ultra (SmartIP) Series Network Cameras?
A
Hikvision Ultra (SmartIP) Series network cameras support up to 8 MP (3840 × 2160) resolution, delivering ultra-high-definition clarity for precise surveillance.
Q
How do Ultra (SmartIP) Series cameras perform in low-light environments?
A
Equipped with DarkFighter and EXIR technologies, they provide clear, color-accurate imaging in near-zero lux environments for reliable 24/7 monitoring.
Q
What smart analytics features are available on the Hikvision Ultra Series?
A
The Ultra Series includes AI-based intrusion detection, face recognition, line crossing, and object removal analytics to enhance proactive security management.
Q
Can I integrate Hikvision Ultra (SmartIP) Series cameras with third-party VMS?
A
Yes, the Ultra (SmartIP) Series is fully ONVIF Profile S and G compliant, ensuring seamless integration with leading third-party video management systems.
Q
Do Hikvision Ultra Series cameras support Power over Ethernet (PoE)?
A
All Ultra (SmartIP) Series models support IEEE 802.3af/at PoE, simplifying installation by delivering power and data over a single Ethernet cable.
Q
What is the IR range of Ultra (SmartIP) Series network cameras?
A
Depending on the model, IR ranges vary between 30 and 100 meters, providing reliable night-vision coverage for indoor and outdoor installations.
Q
Are Hikvision Ultra Series cameras weatherproof for outdoor use?
A
Yes, Ultra (SmartIP) Series cameras are rated up to IP67 and IK10, ensuring dust, water, and vandal resistance for rugged outdoor environments.
Q
How do I access Ultra Series cameras remotely?
A
Use the Hik-Connect mobile app or iVMS-4200 client software to securely access, control, and playback live video from Ultra Series cameras anywhere.
Q
What storage options are supported by Ultra (SmartIP) Series cameras?
A
These cameras support on-board microSD cards up to 256 GB, NAS, and NVR storage, allowing flexible local or network-based video archiving.
Q
Do the Ultra Series cameras offer audio recording capabilities?
A
Select models include built-in microphones and audio input/output ports for two-way audio and synchronized audio recording.
Q
How energy efficient are Hikvision Ultra Series network cameras?
A
Ultra (SmartIP) Series cameras feature energy-saving design with intelligent power management and PoE support, reducing operational costs.
Q
Can Ultra (SmartIP) Series cameras detect tampering or blocking attempts?
A
Yes, these cameras provide tampering and defocus detection alerts, ensuring uninterrupted surveillance and instant notifications of obstruction events.
Q
What is the difference between Hikvision Ultra and standard SmartIP Series cameras?
A
Hikvision Ultra is a premium subset within the SmartIP family, offering advanced AI analytics, higher resolutions, and enhanced image-processing features over standard models.
Q
What warranty coverage is included with Hikvision Ultra Series cameras?
A
Hikvision Ultra (SmartIP) Series cameras come with a standard three-year limited warranty covering defects in materials and workmanship.
Q
How do I configure privacy masking on Ultra Series cameras?
A
Via the camera’s web interface or iVMS-4200 software, navigate to Privacy Masking settings to define up to eight polygonal zones for data protection compliance.
Q
Are firmware updates available for Ultra (SmartIP) Series network cameras?
A
Yes, Hikvision regularly publishes firmware updates on its official website to enhance security, add features, and improve system stability.
Q
What lenses are available for the Ultra Series network cameras?
A
The Ultra (SmartIP) Series offers fixed, varifocal, and motorized zoom lenses ranging from 2.8 mm to 12 mm, accommodating diverse field-of-view requirements.
